Customer Reviews for BP Oswego
(Distribuidor de U-Haul del vecindario)

15 comentarios

6501 US Rte 34   Oswego, IL 60543

(630) 608-2010

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 8 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(630) 608-2010

6501 US Rte 34
Oswego, IL 60543

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 8 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
1.0

The location itself was fine and the employees were helpful, the issue I have is with Uhaul itself. I made a reservation a month out, for a location that was close to our house and opens at 7am. 3 days before our move I get a call that we will have to use the BP Oswego. This is an hour away from our house (we live in Schaumburg, but this place is the only one with a truck?? There are literally hundreds of Uhaul places between Schuamburg and Oswego.) They say I can use the 24/7 box and still pick up at 8am. We had already paid movers to be at our home at 10am to start moving things. The night before, after business hours, I get a call that I can no longer pick it up at 8am, that I need to wait until they open at 10am. I try to explain that I already have movers coming to my house at 10am and that the location they switched me to is over an hour away. I basically get told it is what it is. This put me in a huge bind. I will never ever use Uhaul again and I will never recommend them.

Michael R. 
Clasificación:
4.0

El cliente no dejó un comentario.

stirling B. 
Clasificación:
1.0

It took 2 hours to rent this truck, they're a satellite & even tho uhaul.com had all the information from my license, their place had such a bad wifi signal, they couldn't receive it& they denied renting to me. I call the 800# and was on hold for 20 min twice trying to convince anyone that I was the person on the license& finally we had to have another person to come over& create a Hotspot for them to be able to get the approval from uhaul. This was my first uhaul rental& I will never go to this location again. The employee I was dealing with was named Jay, no last name on his tag. The only reason I went to this Oswego location is because the closer Montgomery store didn't have the truck I needed in stock. From now on I'll order truck in advance. I just thought you should know how the customers were being treated at this location& maybe require them to upgrade their wifi.

norma G. 
Clasificación:
5.0

Instructions to retrieve vehicle using online service are confusing. confirmation with another party before releasing the vehicle is cumbersome.

EDGAR J. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY M. 
Clasificación:
1.0

El cliente no dejó un comentario.

KAYLEIGH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alison H. 
Clasificación:
5.0

This car carrier is the best trailer I have ever towed. Easy hook up very sturdy and safe. If you need to move a car, this equipment is the best ðŸ'Œ

CHARLESARTHUR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEWIS RAY P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ross A. 
Clasificación:
3.0

There was a disconnect between uhaul and the pickup location. Uhaul says u need to go see the attendant to pickup the key when doing everything over your phone. The gas station attendant says uhaul needs to give me a code for a lock box to obtain the key. After 5min of going back n forth I finally was able to receive the key from the gas station attendant that unlocked the lock box. In the future location needs a clear guideline on how pickup is supposed to work for receiving the keys

Ryan N. 
Clasificación:
3.0

U-Haul did not meet the guarantee of having a pick up in my local area. Instead I had to drive 45 minutes away to pick up the trailer, then 45 minutes home. It was supposed to be 5 minutes away. When I called the Aurora, Illinois regional office I was told they would apply a credit to my card, but they did not.

BRIAN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR T. 
No se han enviado comentarios para esta ubicación.

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