Outstanding front desk service!
Julio D
Customer Reviews for BFP Menifee LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I filled the gas beyond what was needed, yet I was told i had to pay an extr $2 and change for mileage. How stupid is that?!,!
Rosemary Cnothing eve thing is fine
Ana TI tried to fill up with gas and it leaked gas all over gas station. I called uhaul in moreno valley and I felt like they thought it was my fault! I tried to put 100 worth of gas into it but dd not know that it leaked out most of it. I learned with uhaul there is never a refund just a apology.
Justin NProfessional and friendly
NEAL TThis was a very professional and pleasant experience.
Lori TClean facility and great staff
Arthur RHad to use the app for drop off. Personnel on site didn’t seem to know how to receive the drop off. Should have just had a sign on the door: “Use the App to complete drop off”. Talking with them was a waste of time.
Gerald JGood job Tanya!!
Viviana GThe lady in the front desk was very corteous and helpful. Would highly recommend this facility. Well kept and clean.
Willie NTanya was great!!
Jorden BThe front desk person that helped me with pickup was very friendly. It was easy to reserve the truck, pick up and drive. Thanks!
liliana cBest service
Sandra CVery good customer service!! Friendly, efficient, and helpful!!
GARY MExcellent Salespeople at the front desk!
Amadeo AThe young lady at the desk was amazing. She made the experience exceptional. Very personable and helpful!
Silvia MThe door stuck when trying to open it. Maybe check the back door and make sure it opens easily and doesn’t stick.
Liane TInclude more drop off locations
Robert Cthey did not know anything, no hand truck, which I reserved, and basically were clueless. on their behalf, they are new with uhaul, so need to give them a break
Andrew C