Customer Reviews for B Secured Self Storage Hwy 49
(U-Haul Neighborhood Dealer)

723 reviews

2999 Hwy 49   Angels Camp, CA 95222
(Across from Glory Hole Sports store, online directions are incorrect)

(209) 813-2991

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(209) 813-2991

2999 Hwy 49
Angels Camp, CA 95222
(Across from Glory Hole Sports store, online directions are incorrect)

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Jimmy in Angels Camp was great.

Jon Carley SPEC-TRL 
Rating:
4.0

They were fast and friendly.

Amanda Kelley 
Rating:
5.0

Customer did not leave a comment.

Joseph Goodwin 
Rating:
3.0

The person at the desk wasn’t friendly, but it was ok.

Debbie Calcote 
Rating:
3.0

Customer did not leave a comment.

Brett Rodgers 
Rating:
5.0

Customer did not leave a comment.

Sheri Del Core 
Rating:
5.0

The maintenance staff was very pleasant and accommodating as the manager was having lunch and not on site. The maintenance guy had the trailer hooked up for me and ready to do the paperwork by the time the manager returned. Having to do my drivers license by email and photos on my iPhone is a bit over the top !! just let the store take a copy.

Stewart Tagg 
Rating:
5.0

Customer did not leave a comment.

Mary Fowler 
Rating:
4.0

Customer did not leave a comment.

Greg Gerhart 
Rating:
4.0

Customer did not leave a comment.

Gil Munoz 
Rating:
5.0

Customer did not leave a comment.

larry mase 
Rating:
5.0

Customer did not leave a comment.

Desli Olds Taylor 
Rating:
2.0

The guy at the desk was rude and the office smelled of weed

Lyla Whitford 
Rating:
5.0

Customer did not leave a comment.

Ronald McFall 
Rating:
4.0

Customer did not leave a comment.

Gil Munoz 
Rating:
3.0

We had reserved an appliance dolly and told when we arrived there wasn't any left for us, it would have been helpful to know that beforehand.

Kristin Collins 
Rating:
4.0

Customer did not leave a comment.

Willem Emmer 
Rating:
5.0

Customer did not leave a comment.

gary zack 
Rating:
5.0

Customer did not leave a comment.

Saara Wissbaum 
Rating:
2.0

Customer did not leave a comment.

Brandon Dawson 
Rating:
4.0

Customer did not leave a comment.

Paul Moody 
Rating:
5.0

Customer did not leave a comment.

Anthony Beech 
Rating:
5.0

Customer did not leave a comment.

Patricia Lowry 
Rating:
4.0

Only downside to this location is they don’t open until 8:30 or so. Everything else was good.

Ron Anderson 
Rating:
5.0

Customer did not leave a comment.

LYNN BARTLETT 
Rating:
4.0

Customer did not leave a comment.

ron cordes 
Rating:
3.0

Staff was helpful, but the truck was not clean and the windshield was full of bugs. Disappointed in that.

Kathleen Harmon 
Rating:
3.0

Customer did not leave a comment.

DeLinda Dontje 
Rating:
3.0

Few of the lights on the trailer worked. Had to wait for over two hours for a repairman to come. He was the best part of the experience.

James Hosmer 
Rating:
2.0

Staff stated they knew nothing about the uhaul vehicles and were present for office work only.

Mary Schell 
Rating:
4.0

no comment

Carlos Sarmiento 
Rating:
4.0

Customer did not leave a comment.

William Lent 
Rating:
5.0

Customer did not leave a comment.

Jeff Rapetti 
Rating:
5.0

Customer did not leave a comment.

Jeff Rapetti 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Robertson 
Rating:
4.0

Customer did not leave a comment.

AMY WARTHEN 
Rating:
3.0

Staff very slow to get me checked out took too long to recieve the equipment back. There was some issue with whether I was dropping off at right location.

Michael deroque 
Rating:
2.0

Internet was down. The guy acted like he was high, did every so slow! It took a half an hour to get my truck!! I was scheduled at 10 I got there at 10. He just kind of sat there when I came in. It was like he didn’t want me to get the truck. All kind of weird

Debbi Krieger 
Rating:
5.0

Customer did not leave a comment.

Michael Szymanski SEE NOTES 
Rating:
4.0

Customer did not leave a comment.

Andrew Spencer 
Rating:
4.0

The server was rather dour, but got the job done! Hard to get into this facility.

Scott Paul-Bonham 
Rating:
2.0

Since you are supposed to be able to return 24/7, insure company gives gate codes if needed. We called during business hours, and no one answered. We went to the location, but cannot get in until a patron, who had a storage unit gave us the code. Then when we got ready to leave after dropping the trailer off, we were locked in and didn’t know the gate code to get out.

Steven Adams 
Rating:
5.0

Easy pick up and helpful personnel. No improvement necessary.

Kris Icardo 
Rating:
5.0

Customer did not leave a comment.

Paige Rullhausen 
Rating:
1.0

The clerk at the counter was the biggest asshole I’ve ever met. This man should not be in customer service. I was taken aback at how rude he was over simple questions. He’s a prick.

Anneliese Gaughan 
Rating:
5.0

Customer did not leave a comment.

ROY EVERTZ 
Rating:
5.0

Great customer service and support. Will definitely be using them again

Geraldine Bolick 
Rating:
5.0

Great customer service and support. Will definitely be using them again.

Geraldine Bolick 
Rating:
5.0

Whole experience was awesome

JULIANNE COSTELLO 
Rating:
5.0

Customer did not leave a comment.

christopher barton 
Rating:
4.0

Rented two trucks, a trailer, and furniture pads over the course of a month. One truck’s A/C didn’t work in over 100 degree days. One mix-up in how the pads were checked out to me resulted in a 15 minute wait to return them. Most people were polite and accommodating. One EE was lazy at the point of one-way return location. He couldn’t anticipate what was the next step in getting the pads out of my truck and just stood there until directed by his supervisor. For the most part it was an easy process renting and dropping off.

DON DORNELL 
Rating:
5.0

Customer did not leave a comment.

Aldo Orsi 
Rating:
2.0

I had to travel 40 min to Angels Camp to find a 5x8 trailer to haul out of town. I originally called around to several locations including Manteca, Escalon, and Stockton. Manteca and Escalon never picked up the phone. I called the UHaul corporate number and got informed that some trailers are for in town only..wasnt told this at multiple locations I checked with.. I couldn’t believe how far I had to travel to find one of these after checking for a week. Customer service at the desk was bad at Angels Camp.. give them a call and you’ll know what I’m talking about.

Joel Sallee 
Rating:
2.0

Customer did not leave a comment.

Lubosh Zellner 
Rating:
5.0

Customer did not leave a comment.

Harvey Hopkins 
Rating:
3.0

I think we were over charged for our milage. It was my fault I didn't pay attention to that. But according to google time line, ( I don't know if it's right or not) but they over charged us 24 miles. And at 1.29 a mile. When your moving and broke that's a lot of money these days. Anyway next time I will pay attention. And they never explained we could go on line to turn it in or about mileage. And taking a picture of gas gadge.

Kimberly Morton 
Rating:
4.0

Friendly staff great service !!

Alan Talley 
Rating:
1.0

After finally finding the place with horrible signage I found they did not have an appliance dolly that my reservation said they had. This was a key requirement for my move. I then paid for the blankets I never got. Just a dismal experience across the board.

Lee Rodrigues 
Rating:
5.0

Ava was awesome

DALE BAILEY 
Rating:
4.0

Customer did not leave a comment.

Rick Gardiner 
Rating:
5.0

Customer did not leave a comment.

Richard Gutierrez 
Rating:
5.0

Customer did not leave a comment.

Douglas Ledeboer 
Rating:
5.0

Great Friendly Service!

Benno Nager 
Rating:
5.0

Customer did not leave a comment.

Robert Gianni 
Rating:
5.0

Everything was perfect. ThNk you.

Katherine Fortel 
Rating:
5.0

Customer did not leave a comment.

Lani Stoner 
Rating:
5.0

lower price than the one down the street (another u haul) . thank you

RENEE SMITH 
Rating:
5.0

Great service!

Kevin Kimmey 
Rating:
5.0

Customer did not leave a comment.

debbie vandermier 
Rating:
5.0

Customer did not leave a comment.

LORITTA SMALL 
Rating:
4.0

When I scheduled my truck it was for a different pickup location. However, that location did not have a truck to go one way. So uhaul had to schedule from a different location, costing me an additional 1200.00. Since the schedule issue was a uhaul issue and not my choice, I don’t believe I shou have had to pay an additional cost, especially since I had to travel an additional hour to pickup the truck. This was just wrong!!!

Rebecca yates 
Rating:
5.0

Everything about this experience was excellent. Thank you for the great service!

Craig F Threshie 
Rating:
5.0

Your request/reservation system is anxiety producing.....as it turned out it was great....but one is not sure until right at the end. Other than that I found the experience excellent...easy from the pick up to the drop off. Good job!!!!!

Leslie Olson 
Rating:
5.0

Have utility trailers available

Sharon Vidal 
Rating:
5.0

Nothing; it was a very fast process and the truck was clean and ready to go.

LEONARD PRISTIA 
Rating:
5.0

Customer did not leave a comment.

Lori Shelor 
Rating:
1.0

At pickup, the clerk told me I would pay 330 weekly rate plus 2x19.99 for 2 extra days. She put extra miles on the contract but said those would be refunded if I didn't use them. When I returned, the clerk said I owed 330 plus 2x89, even though I didn't use the extra miles. I've rented a lot with U-Haul and prior to this time I could always trust them to give me accurate rates and not try to scam me. I think it's just this particular location that's bad.

Maria Makhina 
Rating:
5.0

Everything with the service was fine except it was the wrong truck. Wrong truck, no ramp, and to small. We had to get another trailer.

Carla Santiato 
Rating:
5.0

The number of UHaul vehicles available to rent in the period since the pandemic worsened seems to have diminished, if perceptions can be trusted. Lately the number of available rental vehicles on-station has all-but disappeared, it seems, making for continuing squeezes for suctomers trying to find ready rental vehicles, particularly unless more advance notice is provided. WIth the current RECESSION still causing financial difficulties for many folks, its difficult to understand UHaul's shortsightedness.

Steve Marvin 
Rating:
5.0

Absolutely nothing that u haul service is the best experience I have ever had and I have had many trucks I have rented from u haul that location in Angel's camp is the best..

SCOTT BOATRIGHT 
Rating:
3.0

The day I ordered the tracks I talked to a girl and told her that I wanted a one-way truck which we could drop off in San Andreas where we live but when I got there the next day to pick it up she told me that I had to bring the truck back to that location in Angels camp because it was their vehicle. So it cost us the extra mileage that we had to pay to get it back there instead of right next door where we could have dropped it off. And one more thing the girl on the phone the day before quoted me at 1.01 a mile and it was 1.09 a mile when I got there the next day go figure

ROBYNN WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

ERIK SIERIA 
Rating:
5.0

Customer did not leave a comment.

rich weisner 
Rating:
5.0

Customer did not leave a comment.

James Bennett 
Rating:
5.0

Agent was very friendly and thorough. I will definitely be back to rent from them again. Thanks you

ELIZABETH LEBOEUF 
Rating:
5.0

Customer did not leave a comment.

Rich Beaudreau 
Rating:
5.0

Customer did not leave a comment.

JAMES BENNETT 
Rating:
3.0

Make drop off location not optional

Thomas Greaves 
Rating:
5.0

This has been the most stressful move I've ever done but the service I received while getting my U Haul was excellent. Im grateful for the staff and how helpful they were, definitely the easiest part of this whole process. Thank you soooo much! Will definitely recommend to anyone!

Lindsay Anderson 
Rating:
5.0

I was not happy with my reservation experience at all! We were told there was going to be a truck ready when we got to SanJose- there was not- we drove 2 hours backtracking to Angels Camp for a truck that was too small- we ordered a 15ft and only got a 10ft. This was a fault of dispatch not the pick up location (pick up was great) Dissapointed- Do not accept a reservation with uhaul until you get confirmation of pickup- we were told we would get confirmation the night before- never happened- I called them!

Jonathon Taylor 
Rating:
5.0

Great customer service.

Kevin Baxter 
Rating:
5.0

Customer did not leave a comment.

Loren McIntyre 
Rating:
5.0

Customer did not leave a comment.

Stephen Geiser 
Rating:
5.0

Keep Jimmy on staff; very helpful!

Alan Brown 
Rating:
5.0

I really appreciated their kind customer service!

Raymond Fausel 
Rating:
5.0

Carol and her help were great!

Richard Varrasso 
Rating:
4.0

Customer did not leave a comment.

Barry Meyers 
Rating:
5.0

Customer did not leave a comment.

Robert Wetzel 
Rating:
4.0

Really liked the staff there!

Christine Urbanek 
Rating:
4.0

Friendly and helpful people. Made sure I had what I needed.

james bailey 
No reviews have been submitted for this location.

Additional Services at this Location

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