They were so friendly and extremely helpful I can't say enough good things about the service and ease of getting on the road. Thank you so much.
Diana Chamblee
Customer Reviews for Aztec Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Absolutely Amazing customer service Would recommend 100x
Troy Ellis GonzalesGreat location and personalized service. The owners were very nice and helpful!!
Jason SlateThe agent was super helpful and actually made our overall transaction much simpler than what I was planning lol. Very helpful and I will be using this location again when next I need to rent a truck
Jackson LongNothing comes to mind.. Jerry Lynn was sick, had a cold but he was still friendly kind and understanding,
Lisa ParrazWe have dropped off at this location several times and each time the place is organized and clean. In addition the personnel are always very helpful. I would recommend this location to anyone using U-Haul in the Aztec NM area.
robert buttewegWent above and beyond. Thank you
Tim SraderThe owner was the Best, I would highly recommend this location to everyone.
Joseph TurnerThe lady in Aztec was amazing but I had booked my truck in May for June 29th from Durango to Cortez. Uhaul changed it to mancos which was fine but then said they didn’t have a truck and tried to send me to telluride. I ended up having to go to Aztec which made that a 300 mile round trip total. It was completely out of the way and added an extra hour of commuting.
Jennifer PolakFree coffee and doughnuts???😁😁
MICHAEL KILPATRICKNo one was around and couldn’t reach anybody on the phone.
DANIEL BYRAAttempted to drop off my rented truck during business hours, gates open, no one in the office! No one answered the phone! Horrible!!
Shawn McCrareyFriendly staff.
Evylyn DiazFriendly staff, easy to work with.
Kylie HansardFriendly and accommodating
aspen NewlandGreat care & customer service
Angel VelasquezHave the correct operating hours listed. The drop off is one of the few in this area open Sunday but there was no one there nor did they answer the phone. Uhaul customer assistance did a very poor job helping me with issues that came up due to no one being at the location. They did not resolve them. From the responses I received I am not sure anyone even read my text, I felt like I was texting a bot
Lillie BrownI will always use this location!! Amazing service!! Thank you!!!
Janae PerezSecond time using this location, mother and daughter tan shop, extremely friendly and understanding! They went out of their way to work with me, and make sure I got the best bang for my buck! Definitely will choose them again in the future if needing a uhaul!!!
Katlin LeffelService was great. Tori at Aztec mini storage was helpful. We were out the door pretty quick with all our supplies. Thank you Uhaul family.
Austin PhillipsDropped off truck early and went by location several times to speak with someone to make sure everything was checked in properly and never seen anyone., Also tried calling several times with no success to talk to someone..
Everette KaiserThe location in Aztec,NM was helpful and friendly. We appreciated that after our long move.
Joy McCoyI had to hookup my own vehicle. Lady stood there while I got on the ground in sharp rocks to hook it up. Her husband sat in the SUV. Now I was more than capable of hooking it up but concrete or small gravel would have been preferable and I have never had a U-Haul place ask me to hook up my own trailer either. She wouldn’t even guide me backing up. My wife had to get out and guide me. Would never in a million years rent from that location again.
William Myers