Customer Reviews for Ava Tire Shop iNC
(U-Haul Neighborhood Dealer)

297 reviews

107 Girdner Rd   Ava, MO 65608
(Hwy 5 south of town)

(417) 250-6001

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–11 am
  • Sun: Closed

Services at this Location:

Contact Us

(417) 250-6001

107 Girdner Rd
Ava, MO 65608
(Hwy 5 south of town)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–11 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert Cairns 
Rating:
3.0

We dropped the truck off with no problems. The location was unstaffed on Sunday afternoon, so we utilized the drop box and online return.

Charity Bentley 
Rating:
5.0

Ava tire wasn't the most helpful cause they was closed when I dropped tge trailer off. I had to work the next day and I didn't know when I'd be able to drop it during normal business hours. Rented at 3p and dropped at 9p the same day. So much for being prompt cause I was charged for 48hrs. Not fair uhaul.

TRAVIS NIBLER 
Rating:
5.0

Customer did not leave a comment.

Mark Crider 
Rating:
5.0

Customer did not leave a comment.

JONATHAN MCDANIEL 
Rating:
1.0

We returned the trailer a day early and processed the return online. I called the Uhaul customer service number before we left the lot. I explained to them that before we returned the trailer we took it to a self service car wash and washed it completely to remove all of the snow slush and dirt. We parked it in front of their office in a parking spot and chocked the tires with wood they had in the parking area. I took pictures inside and outside of the trailer. Three days later I found that they had attempted to charge my card 4 times for $30! Luckily I have my cards locked down when they are not in use and they couldn’t get any money. I called Uhaul and told them what happened and they told me to call them directly. I did and they said that I returned it late. I told them that I have dated pictures of the trailer in their lot! They immediately realized I caught them in a lie and they said they would remove the charge. I feel like they were trying to cheat us and I feel sorry for other customers that they have done this to!

Scott McLain 
Rating:
5.0

Customer did not leave a comment.

Sandra Krienke 
Rating:
1.0

The trailer I got the lights did not work so had to get a different one after hooking it up all by my self it is a pain in the ass to get any thing out off there is hardly and room to move

Nick Hagaman 
Rating:
5.0

Customer did not leave a comment.

Robert Cairns 
Rating:
5.0

Great customer service and very helpful with dropping off the equipment. Would definitely recommend this place.

Ramona Davis 
Rating:
3.0

Customer did not leave a comment.

Kristopher Williams 
Rating:
4.0

Customer did not leave a comment.

Larry Tidwell 
Rating:
5.0

Customer did not leave a comment.

KB Lowe-Dillard 
Rating:
5.0

Ava Tire was fantastic, I had never been there and will definitely go back and recommend using them for Uhaul and tires.

KB Lowe-Dillard 
Rating:
5.0

Smooth drop off. Thanks

Kirk Fry 
Rating:
5.0

Customer did not leave a comment.

Dick Salgado 
Rating:
5.0

Customer did not leave a comment.

johnny reed 
Rating:
5.0

Amy helped me very quickly.

Edward Bowman 
Rating:
2.0

I had to sweep the truck out, the gas gauge was incorrect, there was coffee or soda spilled in the cab. I cleaned it off the steering wheel and shifter to drive but did not wipe the rest of it down.

Sean Diamond 
Rating:
5.0

Customer did not leave a comment.

Joshua Cyboron 
Rating:
4.0

Did not expect to find the location closed for afternoon business because of election day. 24 hour drop off seemed to work and personnel were helpful when I inquired regarding the drop off on the following day.

William Schmitt 
Rating:
5.0

Great service, friendly and helpful clerk.

Lon Jeske 
Rating:
5.0

Customer did not leave a comment.

william salvatore 
Rating:
5.0

Ava Tires is the only place receiving UHauls in the immediate area, but they are great.

demetrios pappageorge 
Rating:
5.0

Amy at Ava Tires is on top of everything. She is gold!

demetrios pappageorge 
Rating:
4.0

Customer did not leave a comment.

William Schmitt 
Rating:
5.0

These folks could bot have been more accommodating. They were thorough and fair and friendly.

d pappageorge 
Rating:
5.0

Customer did not leave a comment.

Nancy Gibson 
Rating:
5.0

Customer did not leave a comment.

Gary Weldon 
Rating:
5.0

They quickly checked in the truck, reviewed my final invoice, and had me on my way. Very friendly and professional.

Thomas Veite 
Rating:
5.0

Customer service was very helpful and friendly.

Larry Homan 
Rating:
5.0

Customer did not leave a comment.

brenton webb 
Rating:
3.0

I only dropped off after hours so I didn't have any interactions. Parking area was large enough and easy to navigate.

Stephanie Ewers 
Rating:
2.0

I feel that U-Haul should provide trailer plugs (brake/light) for in town towing of a trailer. I also feel that if a customer dropped a trailer before the beginning of business, one should not have to pay for a 4th day.

Kristina Bristow 
Rating:
5.0

Customer did not leave a comment.

James Majors 
Rating:
5.0

Customer did not leave a comment.

gary mitchell 
Rating:
5.0

DON'T change a thing! Most excellent experience.

pat mcneil 
Rating:
4.0

The truck was in real need of maintenance. Had a whole in the roof of the mom's attic

David Sanders 
Rating:
4.0

Customer did not leave a comment.

James Majors 
Rating:
5.0

It was a very nice a pleasant location! Thank you Amy!

JAMES CRUZ 
Rating:
5.0

Customer did not leave a comment.

janet williams 
Rating:
3.0

I went to this location to pick the trailer up,only to find they were closed for the winter. Luckily there was an emergency phone number on the door. I called the number and was greeted by a not so cooperative lady that told me they were closed for the winter. After about 15 minutes on the phone with her and sending her a copy of my license, she informed me that someone would be comming. A young man finally showed.up in a "annoyed attitude to put the trailer on my truck. Al in all it wasnt a very nice experience.

Geoff Sparnicht 
Rating:
5.0

Quick and easy drop off. Very helpful.

Karen Springer 
Rating:
5.0

Customer did not leave a comment.

Jann Evans 
Rating:
5.0

Great job as usual

DONALD BESTE 
Rating:
5.0

The person checking in the U-Haul was friendly and professional. the process was simple and quick.

Robert Paytosh 
Rating:
4.0

Customer did not leave a comment.

KIMBERLY FOLLIN 
Rating:
5.0

Customer did not leave a comment.

Curtis Conrad 
Rating:
4.0

Customer did not leave a comment.

TAMRA BISHOP 
Rating:
5.0

Customer did not leave a comment.

Terri Spencer 
Rating:
1.0

Do you think your representative might have mentioned that returning the unit to the same location would have SAVED ME $200+? It was the same distance to from my destination, as to the drop off place I used. I thought I was being efficient returning to the next town over! Ha! She should have said something!

Charles Karp 
Rating:
3.0

Customer did not leave a comment.

STEVEN VANDER MISSEN 
Rating:
4.0

Customer did not leave a comment.

CONNIE JOYNER 
Rating:
3.0

The pickup location was too far away, 100 miles, asked if there was a closer place for pick up, was told no, drove by a uhaul place on Rte 66, about 4 miles from where I live & they had at least 4 26ft trucks in their lot. I doubt they were all being rented out since they were all still there 2 days later. Should have at least been given a discount & an allowance for the gas that was used for those 100 extra miles.

Lois Matos 
Rating:
5.0

Customer did not leave a comment.

Tim Anderson 
Rating:
5.0

Customer did not leave a comment.

Kyle Flattery 
Rating:
4.0

Customer did not leave a comment.

Michael Peebles 
Rating:
1.0

Customer did not leave a comment.

Taylor Repp 
Rating:
5.0

Customer did not leave a comment.

JOY SLEEP 
Rating:
3.0

Customer did not leave a comment.

CHARI GATES 
Rating:
5.0

The Ava tire shop was super friendly, and very helpful. The Uhaul regional manager “Chris” is an asshole! Person in front of my had many troubles because of him. Me? Flawless service.

jay Gerlick 
Rating:
3.0

A bit slow.

David Valenzuela Rodriguez 
Rating:
5.0

Check-in was easy and staff was pleasant and helpful. Thank you for making my move as enjoyable as a move can be. Having A/C was great, but having cruise control would have been even better for a 10 hr drive.

Gail Cass 
Rating:
5.0

Customer did not leave a comment.

ANDREW AUSTIN 
Rating:
3.0

Reserved blankets and dolly and they did not have any. The lady at the counter did a great job

gregory fleetwood 
Rating:
5.0

Customer did not leave a comment.

Matthew Weatherman 
Rating:
5.0

Customer did not leave a comment.

STEN WIEDMEIER 
Rating:
4.0

Customer did not leave a comment.

Bob Webster 
Rating:
5.0

The truck was very clean and ready to go when I picked it up. The young lady with whom I spoke was very helpful. The furniture pads were wonderful.

Nancy Thomas 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY GARRETT 
Rating:
4.0

Customer did not leave a comment.

Wesley Hampel 
Rating:
5.0

Superb, friendliest, couldn't be better!

VICTOR ROCKWELL 
Rating:
5.0

Customer did not leave a comment.

VALERIE STANTON 
Rating:
5.0

Customer did not leave a comment.

FORREST BURGESS 
Rating:
5.0

Customer did not leave a comment.

David Rogers 
Rating:
5.0

Customer did not leave a comment.

ROBERT SLAUGHTER 
Rating:
4.0

Customer did not leave a comment.

DARRELL NELSON 
Rating:
3.0

N/A

ALAN MEYERS 
Rating:
5.0

Customer did not leave a comment.

Kevin Evans 
Rating:
5.0

Super friendly and helpful! When we asked for tire check after long journey, they did it fast as lightning.Friendly family business, welcoming place, we will probably use again!

Victor Rockwell 
Rating:
5.0

Customer did not leave a comment.

selene lakey 
Rating:
5.0

Keep up the good work! 10 stars!

KIRK GAUDIN 
Rating:
5.0

Customer did not leave a comment.

daniel grieve 
Rating:
3.0

Customer did not leave a comment.

tiffany bohannon 
Rating:
3.0

Customer did not leave a comment.

timothy garrett 
Rating:
5.0

There were leaves, dirt and some books in the cargo department of the truck that had to be cleaned out before we could load. They should be inspected when returned.

Shirley Counts 
Rating:
5.0

Customer did not leave a comment.

James Falksen 
Rating:
5.0

Customer did not leave a comment.

BRENTON WEBB 
Rating:
4.0

Customer did not leave a comment.

EARL FASHBAUGH 
Rating:
3.0

The mechanical parts needed lubricating,which I did.Such as the hitch,strap ratchets,well get the idea.Should have been discounted,as I only used it a little over an hour.

Kenneth Abbott 
Rating:
5.0

Customer did not leave a comment.

Eddie Horn 
Rating:
3.0

It said online there was a 20' truck available so I reserved it. They did not have a 20' so I ended up with a 10' truck. Due to the extra mileage it cost more and due to the extra time it took we didn't get everything moved... So I'm not real happy.

Shirley Counts 
Rating:
3.0

Customer did not leave a comment.

Mark Beyer 
Rating:
5.0

Great service. We are likely to use again and recommend.

Steven Frye 
Rating:
3.0

The only thing on return. I had to set and wait to return the uhaul while she took her nephew to work. But she immediately got it checked in when she got back.

LAVONNE COX 
Rating:
5.0

The service was exceptional. The woman who took care of me was very professional, knowledgeable and kind.

edward vance 
Rating:
5.0

Amy did a great job of getting the rental together and making sure everything was addressed.

Barry Wilk 
Rating:
5.0

Customer did not leave a comment.

terry lee 
Rating:
5.0

Customer did not leave a comment.

kathy watson 
Rating:
5.0

Amy is true professional! Thank you!!

del barton 
No reviews have been submitted for this location.

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