Uhaul sent me here (extra 1 1/2 hours away) because they screwed up and had no trailer available. The site operator came in an hour after closing from his home to handle the transaction. He was friendly and helpful. Unfortunately, the screw was not tightened down and the trailer jumped my hitch a block from the rental place. I recognized something was wrong immediately and remedied the situation without further incident. Thank goodness I regularly tow and knew what to do. I also think that the Las Animas operator called Uhaul in the morning after realizing he had missed that safety check because somehow Uhaul Corp knew to call me at 9am and say they needed a photo of my trailer connection. This incident made me extra cautious and I checked my connection every time I stopped for gas to make sure nothing was loose and lights were running properly. As a solo female towing cross country, I was very careful.Carri W.
Customer Reviews for Autoworld
(Distribuidor de U-Haul del vecindario)
Las Animas, CO 81054
Services at this Location:
- Lun.- vie.: 12 p. m. - 6 p. m.
- Sáb.: 12 p. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
ALEX WAS NOT NICE BY TELLLING ME I DIDNOTT FILLL TRUCK AN CHARGGED ME FOR ANOTHER THING..I HAD THEEE GUY WHO I PD. TO HELP ME CAUSE I DISABLLED TO GO TALK TO HIM.....I GOT IT FIILTHY TRUCK AN NO BLANKETTS TO WRAP STUFFF..HE DID REFUND ME A CHECKE...NEVER USE THEM AGAINTina B.
El cliente no dejó un comentario.jerry W.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Caroline L.
El cliente no dejó un comentario.Shelly W.
The truck had a "Check Fuel Cap" light on when I received it. I found that the truck had a cut fuel vent line. When I called for help, I was referred to Roadside assistance who had me go to a different U-haul dealer to trade out the truck. The new dealer did not have an operational truck so I had to drive to a different town to trade the truck. Overall, I drove 133 miles to finally get an operational truck. The truck should have been fully checked before it was released.Kirk C.
El cliente no dejó un comentario.Sherri S.
El cliente no dejó un comentario.Diana D.
Absolutely no fallow up.Daniel D.
The person I got the uhaul from was excellent he was quick. However my uhaul experience was terrible. The girl I first made my reservations with didnt mention anything about filling it up with gas and I was told picking it up 20 minutes from me would be no problem. I get a call Friday saying I need to go get it now if I want it only it was 2 and a half hours away in Las animas. They weren't going to reimburse me fire the money for having to go out of my way to drive that far when it was their fault in the first place. They also told me when I went to get it that I was paying 378 come to find out it was 478. So the man lied to me when I specifically asked about a hidden fee utter was a terrible experience not great customer service who'd rather pay more for people who know the product they're selling. Wont be coming backcassie S.
The customer is always right like it or notSharon R.
El cliente no dejó un comentario.Corey M.
El cliente no dejó un comentario.Kevin V.
El cliente no dejó un comentario.DARRELL C.
El cliente no dejó un comentario.Brian L.
I have no idea where this location comes from, we dropped off the second truck, after the transload, in Laramie, WyJessica K.
El cliente no dejó un comentario.Antonio M.
El cliente no dejó un comentario.Brad H.
Cant think of a thing,thanks again, Mikecalvin S.
Find a different place in Las Animas as an authorized Uhaul facility! AutoWorld is horrible!!!Chris V.
nothing needed.Carlos T.
El cliente no dejó un comentario.Misti C.
Next time I prefer to deal with a person not on lineSara B.
El cliente no dejó un comentario.Devyn S.
El cliente no dejó un comentario.John G.
Fast friendly serviceScott L.
El cliente no dejó un comentario.Gayle G.
El cliente no dejó un comentario.James O.
Charge less for 1/2 days.Cindy C.
El cliente no dejó un comentario.Marlys M.
The store in Las Animas was great. Your website on the other hand sucks to be blunt. It should tell you that a piece of equipment that you want to rent is not available at a certain location while online. Not wait for someone to call you after you make the reservation that it isn't availablecary M.
People at this location were very nice. The corporate aspect of this transaction was the problem.Monica C.
The man hooked up the wires from the trailer to my CRV. 100 miles down the road they were disconnected and dragging on the ground.Barbara B.
El cliente no dejó un comentario.DelVonte D.
Friendly and courties personnel.James A.
They jumped through some hoops to make this smooth and pleasant even with having to deal with some major issues that were totally out of the dealer's control. Thank you for all the help.Richard P.
The staff was friendly and no issues with anything. Nice place to rent a U-Haul.David A.
El cliente no dejó un comentario.Terry B.
El cliente no dejó un comentario.TERI R.
Very friendlyDanette R.
El cliente no dejó un comentario.JAMES A.
El cliente no dejó un comentario.Donald S.
The proprietor of this location was very helpful and even opened early to accommodate our schedule. Filling out the paperwork to rent the truck was quick and easy and we were able to get on the road on schedule.Nelson D.
El cliente no dejó un comentario.Adam M.
El cliente no dejó un comentario.Adam M.
El cliente no dejó un comentario.Tom Y.
El cliente no dejó un comentario.DEBBIE S.
El cliente no dejó un comentario.michael S.
Alex has went above and beyond both times I have rented one way trucks from him. Will be a return cust.Randy L.
El cliente no dejó un comentario.tom M.
El cliente no dejó un comentario.ANGELA KAREN S.
Extremely friendly and accommodating service.Amanda F.
El cliente no dejó un comentario.Kin W.
Service at Las Animas was great, the guy there was very helpful and gave me all the information I didn't know I needed.Kevin S.
Cannot rate, dropoff done after hours.William R.
nothing!! thank you for the extra miles & days!!john M.
El cliente no dejó un comentario.Salvador R.
The gentleman that helped me was very courteous and respectful. He made sure my needs were met.jade B.
El cliente no dejó un comentario.jodi T.
El cliente no dejó un comentario.Joel R.
El cliente no dejó un comentario.Steve J.
El cliente no dejó un comentario.Joe T.
Alex is a great guy to work with and made everything move along very smoothly.Richard P.
Good jobjennifer B.
Alex went above and beyond to make sure I was taken care of. I would do business again with him.Randy L.
Didn't open till 12 noon to turn in truckJames D.
They should check out the unit with the customer better. No real complaints, just noticed the difference.jaryl E.
The dealer gave me the impression that he really didn't care. Just want to get me out of his office.mary D.
El cliente no dejó un comentario.Randy A.
El cliente no dejó un comentario.Terry M.
El cliente no dejó un comentario.Rhia Y.
El cliente no dejó un comentario.Daret G.
Nothing smooth operationNorman B.
El cliente no dejó un comentario.jjames W.
El cliente no dejó un comentario.CLINTON H.
This location has great customer service. I recommend them if you need the services they offer.ALLEN T.
El cliente no dejó un comentario.Robyn D.
El cliente no dejó un comentario.DAVID H.
He was very helpful and niceMARGERET R.
El cliente no dejó un comentario.VERNA R.
Closed at 10:30 am . No drop box. Called 877 number & no one had a clue . On hold for at least 10 minutes while Brittney tried to get info. I would recommend this location to anyone. The experience here left me thinking about other choices for haulingROSA P.
We were having to move someone to a location in another state. The city is not one we've been in except for a few times, so even using the internet, it was difficult to find a drop off point that was open on a Sunday. It would be helpful if when you checked one out, the locations for drop offs open 7 days a week were given to you.LINDA D.
El cliente no dejó un comentario.RALPH H.
El cliente no dejó un comentario.MaryJo N.
El cliente no dejó un comentario.DAVID W.
All goodMARGERET R.
El cliente no dejó un comentario.leia C.
Better service and communicationTINA C.
Great staff very friendlymark C.
El cliente no dejó un comentario.RENE B.
Wished you still had a location in La Junta, CO.PAUL F.
El cliente no dejó un comentario.Tano P.
El cliente no dejó un comentario.KATHLEEN L.
El cliente no dejó un comentario.Shannon M.
El cliente no dejó un comentario.MANUEL C.
El cliente no dejó un comentario.DIANNA F.
El cliente no dejó un comentario.VICKI LEA P.
Trailer bearings were worn out. Made noise whole trip.CASEY G.