Easy rental will use this location again
Rupert Holden
Customer Reviews for Automotive Elegance Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Perfect Uhaul Experience!
STEVEN AUSTINBruce was awesome and very very helpful!
Mike PlattNot a thing Bruce was excellent and a great asset to uhaul because of him I would choose uhaul first above the rest if five is the best rating I would g I very him a 10 thanks for making things easy and proffessional
Jerry MeltezerThank you
Joe RizzoBeen a U-Haul customer since the late 70's. Today, the employees care much more about their job, and the customer experience. Although this was only a small trailer rental by me this time, it was for over 1000 miles one-way and by far one of the most pleasurable rentals. I've rented many different sized trucks and trailers for varied distances, one-way and round-trip over the years. Back in the day, it seemed like no U-Haul rep really cared at all. Like renting out the equipment was a big bother to their life. I have many wild stories, having moved all across the USA for the past forty years.
David BrownAppreciate the convenience of a Bucksport drop+off
James SchwartzNot a thing.
Lynne SchrothThe uhaul system overall is a nighmare to navigate. Pickup point was arbitrarily changed <24 hours prior to pickup. Location was further away and opened later which made a mess of travel plans. Changing the dropoff point was also unnecessarily tedious and took multiple calls. Both locations were fine but I will hesitate to recommend uhaul in the future due to the corporate side being so difficult.
Aaron ManderbachDrop off was the problem. Filled truck with gas…More then was in it and was still charged
Deandrea Moulton5 stars will send friends. Bruce was great to work with
Scott FernaldBrakes seemed too bad on the front, grinding and squeeling noise. And as noted when I picked it up and mentioned to the shop the tire rubbing on the front passenger side.
Mandy BraggsBruce was very great to do business with.
ANDREW OSBORNE SR.It was actually not opened. But someone happened to be there and was very helpful and friendly.
Amy BaronReview the notes on my latest rental for more information.
Kenneth D'ErricoVery friendly and helpful!
Kimberly WilsonExcellent service from the reservation to drop off. No improvements required.
Mike Bishopthe same he or she did for me
ROBERT PATRICKEasy drop off on a holiday. Just called number and he told me where to put the key.
THOMAS ZOLLERI liked the pick up location and Bruce is a good guy...
Lori SapielFriendly and efficient
James DillonGreat customer service. Bruce was very helpful and professional..Would like to see a couple PU Trucks,b
Adam AshmoreBruce was very friendly and amazing to work with!
STEVEN MAKERHave more trucks available at this location.
Michael LacroixVery friendly helpful service.
Lisa DelyraBruce was excellent and got me going in no time! Vehicle was clean and absolutely no issues. Definitely recommend doing business here!
Tice JacquesVery courteous and prompt service by the rep., would be a first choice next time, DB
Dana BriggsNothing
NATHAN BOLDUCThe owner of the facility was extremely helpful in steer us toward the best options for our trip and making sure that everything was ready to go. Great service.
Debra Orado OradoFriendly, professional service. Not much else to ask for.
James ImbrognoPerfect, as always. Thanks, Automotive Elegance!
Tevlin SchuetzBruce Ashmore is a great ambassador for UHaul. Great guy , UHaul should be commending him.
Robert Findlaycan't think of any thing more
Arlene JuddGreat service, thank you
DANA BRIGGSHe was extremely accommodating
Leslie LavenderMake it clearer how + when you will receive the lockbox code
Amanda HuntErrors made by FL shop at pick up...but drop off did a great job of working with us to fix the error.
JEFFERY GEAGANBruce was fantastic to work with. Professional and courteous. Made sure I had the right size truck for the job. I highly recommend him and his location!
Chad CoombsMake sure you actually give them all equipment the customer has paid for I paid for a dolly I didn't get and had to move my appliances by hand. Not at all impressed with the fact I got a call day prior to change the pick up location for the truck I had reserved a week in advance of my move. Not impressed I had to go almost 20 miles out of my way in the wrong direction to pick up the uhaul instead of being able to pick up at the location a mile up the road from my house. Not at all impressed with the fact I was charged 40 cents a mile for the 20 extra miles I had to go to pick up the truck. There were no straps in the truck either. Overall highly disappointed in the services provided. I will not be recommending uhaul to anyone
Thomas LittlefieldEverything was great.
Tiffany BurbyService was great. Van was clean and rode nice. Van got surprisingly good average mpg at 20mpg combo city/highway.
Zachary Snowmanperfect.
STEVEN DAVISReplace the left/driver-side wiper blade. Wiper has already scratched the windshield.
Claus HamannSole proprietor. Had to wait.... didn't answer phone. Weird out of the way place.
Steven McwilliamsPoor signage on location. Hard to find.
Frederick ThompsonBangor UHaul hothead should have suggested to customer a return location closed to customer’s home when customer called to return inappropriate trailer.
DAVIDMARK HOUSWORTHNothing, my experience was great!!
Helen WardwellBruce is outstanding. He was flexible, even assisting us on a Sunday when he is not normally open. He is a credit to the UHaul business and should be recognized with some sort of award or commendation. All of our experiences with Bruce have been superior.
K Douglas MerrillThe internet pick up and drop off was difficult and frustrating ,I was shut down before I could finish several times. , but o the overall very convenient
Bradley Limeburner