Customer Reviews for Automotive Elegance Inc
(U-Haul Neighborhood Dealer)

189 reviews

90 Heritage Park Rd   Bucksport, ME 04416

(207) 469-0037

Office Hours

  • Mon-Fri: 8:30 am–6 pm
  • Sat: 8:30 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(207) 469-0037

90 Heritage Park Rd
Bucksport, ME 04416

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–6 pm
  • Sat: 8:30 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Easy rental will use this location again

Rupert Holden 
Rating:
5.0

Perfect Uhaul Experience!

STEVEN AUSTIN 
Rating:
5.0

Bruce was awesome and very very helpful!

Mike Platt 
Rating:
5.0

Not a thing Bruce was excellent and a great asset to uhaul because of him I would choose uhaul first above the rest if five is the best rating I would g I very him a 10 thanks for making things easy and proffessional

Jerry Meltezer 
Rating:
5.0

Thank you

Joe Rizzo 
Rating:
5.0

Customer did not leave a comment.

David Heilman 
Rating:
5.0

Customer did not leave a comment.

Daniel OBrien 
Rating:
5.0

Been a U-Haul customer since the late 70's. Today, the employees care much more about their job, and the customer experience. Although this was only a small trailer rental by me this time, it was for over 1000 miles one-way and by far one of the most pleasurable rentals. I've rented many different sized trucks and trailers for varied distances, one-way and round-trip over the years. Back in the day, it seemed like no U-Haul rep really cared at all. Like renting out the equipment was a big bother to their life. I have many wild stories, having moved all across the USA for the past forty years.

David Brown 
Rating:
5.0

Appreciate the convenience of a Bucksport drop+off

James Schwartz 
Rating:
5.0

Not a thing.

Lynne Schroth 
Rating:
5.0

Customer did not leave a comment.

Lynne Schroth 
Rating:
5.0

Customer did not leave a comment.

Mark Sterritt 
Rating:
5.0

Customer did not leave a comment.

Heidi Levensalor 
Rating:
4.0

The uhaul system overall is a nighmare to navigate. Pickup point was arbitrarily changed <24 hours prior to pickup. Location was further away and opened later which made a mess of travel plans. Changing the dropoff point was also unnecessarily tedious and took multiple calls. Both locations were fine but I will hesitate to recommend uhaul in the future due to the corporate side being so difficult.

Aaron Manderbach 
Rating:
5.0

Customer did not leave a comment.

Joshua Shibles 
Rating:
5.0

Customer did not leave a comment.

Mark Goodwin 
Rating:
5.0

Customer did not leave a comment.

Steve Barrett 
Rating:
3.0

Drop off was the problem. Filled truck with gas…More then was in it and was still charged

Deandrea Moulton 
Rating:
5.0

Customer did not leave a comment.

Steve Barrett 
Rating:
5.0

5 stars will send friends. Bruce was great to work with

Scott Fernald 
Rating:
5.0

Customer did not leave a comment.

David Whitmore 
Rating:
5.0

Customer did not leave a comment.

Jessica Fish 
Rating:
5.0

Customer did not leave a comment.

Mariah Lapham 
Rating:
3.0

Brakes seemed too bad on the front, grinding and squeeling noise. And as noted when I picked it up and mentioned to the shop the tire rubbing on the front passenger side.

Mandy Braggs 
Rating:
5.0

Bruce was very great to do business with.

ANDREW OSBORNE SR. 
Rating:
5.0

Customer did not leave a comment.

Thomas Lyons 
Rating:
5.0

Customer did not leave a comment.

Calvin Hain 
Rating:
3.0

Customer did not leave a comment.

wayne sinclair 
Rating:
4.0

It was actually not opened. But someone happened to be there and was very helpful and friendly.

Amy Baron 
Rating:
5.0

Customer did not leave a comment.

Jesse Ashmore 
Rating:
1.0

Review the notes on my latest rental for more information.

Kenneth D'Errico 
Rating:
5.0

Customer did not leave a comment.

Henry Eckert 
Rating:
4.0

Customer did not leave a comment.

Vernon Record 
Rating:
5.0

Very friendly and helpful!

Kimberly Wilson 
Rating:
5.0

Excellent service from the reservation to drop off. No improvements required.

Mike Bishop 
Rating:
5.0

Customer did not leave a comment.

Thomas McCoy 
Rating:
5.0

Customer did not leave a comment.

Kathy Pinkham 
Rating:
5.0

the same he or she did for me

ROBERT PATRICK 
Rating:
5.0

Customer did not leave a comment.

Daniel Arney 
Rating:
5.0

Customer did not leave a comment.

Carl Derian 
Rating:
3.0

Easy drop off on a holiday. Just called number and he told me where to put the key.

THOMAS ZOLLER 
Rating:
4.0

I liked the pick up location and Bruce is a good guy...

Lori Sapiel 
Rating:
5.0

Friendly and efficient

James Dillon 
Rating:
4.0

Customer did not leave a comment.

Daniel Arney 
Rating:
5.0

Customer did not leave a comment.

Geoff Johnson 
Rating:
5.0

Great customer service. Bruce was very helpful and professional..Would like to see a couple PU Trucks,b

Adam Ashmore 
Rating:
5.0

Bruce was very friendly and amazing to work with!

STEVEN MAKER 
Rating:
5.0

Have more trucks available at this location.

Michael Lacroix 
Rating:
5.0

Very friendly helpful service.

Lisa Delyra 
Rating:
5.0

Customer did not leave a comment.

JOHN LABRIER 
Rating:
5.0

Bruce was excellent and got me going in no time! Vehicle was clean and absolutely no issues. Definitely recommend doing business here!

Tice Jacques 
Rating:
5.0

Very courteous and prompt service by the rep., would be a first choice next time, DB

Dana Briggs 
Rating:
3.0

Customer did not leave a comment.

David Maynard 
Rating:
5.0

Nothing

NATHAN BOLDUC 
Rating:
5.0

The owner of the facility was extremely helpful in steer us toward the best options for our trip and making sure that everything was ready to go. Great service.

Debra Orado Orado 
Rating:
5.0

Customer did not leave a comment.

JOHN ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Tracey Tarr 
Rating:
5.0

Friendly, professional service. Not much else to ask for.

James Imbrogno 
Rating:
5.0

Customer did not leave a comment.

Bruce Margarido 
Rating:
5.0

Customer did not leave a comment.

Kayann Rose 
Rating:
5.0

Customer did not leave a comment.

Joseph Safford 
Rating:
5.0

Customer did not leave a comment.

Jeffery King 
Rating:
5.0

Perfect, as always. Thanks, Automotive Elegance!

Tevlin Schuetz 
Rating:
5.0

Customer did not leave a comment.

Robert Mcglauflin 
Rating:
5.0

Customer did not leave a comment.

Debra Souppa 
Rating:
5.0

Bruce Ashmore is a great ambassador for UHaul. Great guy , UHaul should be commending him.

Robert Findlay 
Rating:
4.0

Customer did not leave a comment.

Edgar Biggie 
Rating:
5.0

can't think of any thing more

Arlene Judd 
Rating:
5.0

Great service, thank you

DANA BRIGGS 
Rating:
5.0

Customer did not leave a comment.

shawn carsley 
Rating:
5.0

He was extremely accommodating

Leslie Lavender 
Rating:
4.0

Make it clearer how + when you will receive the lockbox code

Amanda Hunt 
Rating:
4.0

Errors made by FL shop at pick up...but drop off did a great job of working with us to fix the error.

JEFFERY GEAGAN 
Rating:
5.0

Bruce was fantastic to work with. Professional and courteous. Made sure I had the right size truck for the job. I highly recommend him and his location!

Chad Coombs 
Rating:
5.0

Customer did not leave a comment.

Clarence Eastman 
Rating:
5.0

Customer did not leave a comment.

James Perez-Medina 
Rating:
5.0

Customer did not leave a comment.

Dennis Moren 
Rating:
1.0

Make sure you actually give them all equipment the customer has paid for I paid for a dolly I didn't get and had to move my appliances by hand. Not at all impressed with the fact I got a call day prior to change the pick up location for the truck I had reserved a week in advance of my move. Not impressed I had to go almost 20 miles out of my way in the wrong direction to pick up the uhaul instead of being able to pick up at the location a mile up the road from my house. Not at all impressed with the fact I was charged 40 cents a mile for the 20 extra miles I had to go to pick up the truck. There were no straps in the truck either. Overall highly disappointed in the services provided. I will not be recommending uhaul to anyone

Thomas Littlefield 
Rating:
5.0

Everything was great.

Tiffany Burby 
Rating:
5.0

Service was great. Van was clean and rode nice. Van got surprisingly good average mpg at 20mpg combo city/highway.

Zachary Snowman 
Rating:
5.0

perfect.

STEVEN DAVIS 
Rating:
5.0

Customer did not leave a comment.

Bonita Murphy 
Rating:
5.0

Replace the left/driver-side wiper blade. Wiper has already scratched the windshield.

Claus Hamann 
Rating:
5.0

Customer did not leave a comment.

Richard Cassata 
Rating:
5.0

Customer did not leave a comment.

Linda Campbell 
Rating:
5.0

Customer did not leave a comment.

EDWARD REYNOLDS 
Rating:
2.0

Sole proprietor. Had to wait.... didn't answer phone. Weird out of the way place.

Steven Mcwilliams 
Rating:
5.0

Customer did not leave a comment.

LYNNE MESSER 
Rating:
3.0

Poor signage on location. Hard to find.

Frederick Thompson 
Rating:
5.0

Bangor UHaul hothead should have suggested to customer a return location closed to customer’s home when customer called to return inappropriate trailer.

DAVIDMARK HOUSWORTH 
Rating:
5.0

Nothing, my experience was great!!

Helen Wardwell 
Rating:
5.0

Bruce is outstanding. He was flexible, even assisting us on a Sunday when he is not normally open. He is a credit to the UHaul business and should be recognized with some sort of award or commendation. All of our experiences with Bruce have been superior.

K Douglas Merrill 
Rating:
5.0

Customer did not leave a comment.

Sarah MacKenzie 
Rating:
5.0

Customer did not leave a comment.

Craig Souza 
Rating:
5.0

Customer did not leave a comment.

Steve Austin 
Rating:
5.0

Customer did not leave a comment.

Mark Neumann 
Rating:
4.0

Customer did not leave a comment.

Mackayla Flewelling 
Rating:
5.0

Customer did not leave a comment.

K Douglas Merrill Jr 
Rating:
5.0

Customer did not leave a comment.

Russell Perry 
Rating:
5.0

The internet pick up and drop off was difficult and frustrating ,I was shut down before I could finish several times. , but o the overall very convenient

Bradley Limeburner 
No reviews have been submitted for this location.

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