Customer Reviews for Automile Car Wash & Detailing
(Distribuidor de U-Haul del vecindario)

443 comentarios

5506 37A Ave   Wetaskiwin, AB T9A2P7

(780) 352-2058

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.- dom.: 10 a. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(780) 352-2058

5506 37A Ave
Wetaskiwin, AB T9A2P7

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.- dom.: 10 a. m. - 4 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Naomi F. 
Clasificación:
5.0

El cliente no dejó un comentario.

noel S. 
Clasificación:
5.0

The hitch screw loosen on the way from Wetaskiwin to Drumheller.

Pat M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND S. 
Clasificación:
4.0

Trailer was not clean when I picked it up. But worked great

Wayne D. 
Clasificación:
5.0

Owner/ Manager offers exceptional customer service. Truly a caring individual.

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyle T. 
Clasificación:
3.0

El cliente no dejó un comentario.

NORMAN T. 
Clasificación:
4.0

The rental agent had better brush up on speaking English....and his bookkeeping...difficult to understand him and try to finger out what he is doing. Service was good otherwise. Thank you. Bernard J Methot Esq. 201, 3901-54th Street, wetaskiwin, ab. 780.812. 8077.

Bernard M. 
Clasificación:
4.0

Trailer was off the holder and frozen in the ice when we went to pick it up. Not an issue and quickly resolved but perhaps they should check their stock more closely to monitor for these issues. It could have been damaged.

Laurel B. 
Clasificación:
5.0

When I pick the truck up, the engine light was on. They comment from the attendant at the location was that since I have insurance, if I break down they will come and pick me up and fix the car. That was not very reassuring as a breakdown is very disruptive in a move.

Tobias G. 
Clasificación:
4.0

Owner was very friendly and helpful.

Michael R. 
Clasificación:
5.0

I actually showed up earlier then my appointment, he was very polite and was happy to get us on our way.

Janet B. 
Clasificación:
5.0

I had to drive a long distance to pick up a uhaul after losing my reservation a couple of times, locally. Yes, we reserved a truck and it was given to other customers, repeatedly. The booking app is glitchy and doesn't work well. When you phone uhaul to book, they tell you to book online. It's mostly problematic. Finally someone from UHaul called back. She took care of everything, and even though we had to drive an hour to pick up the truck, we got treated properly and with honesty. The Uhaul booking system is broken and your franchisee's give away rented trucks to walk in customers. That is terrible. When the right person from UHaul takes your issue sincerely, you get the help that you need to get a truck. Otherwise, it is a bad experience.

Bradley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS A. 
Clasificación:
5.0

The service at Automile Carwash & Detailing is excellent. We live a half hour and drive here because the service is so good and the vehicles are so clean and in good repair.

Travis D. 
Clasificación:
1.0

Have the actual customer sign off on contract , not the person working there so they can charge extra fees and not racially profile us and threaten to call police when we questioned the signature on the contract which was not my signature or initial.

Shilo G. 
Clasificación:
5.0

The agent that assisted us was most accomadating and friendly. He showed real interest in making sure we were happy with the vehicle for our trip.

Philip J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin D. 
Clasificación:
5.0

There is nothing to improve on, Manny is the best he is the most friendly and help guy. I have always used this location and will continue to refer people to this location. Outstanding customer service by Manny!

Justin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chanda F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

Awsome staff. 5 stars

Forrest P. 
Clasificación:
5.0

El cliente no dejó un comentario.

doug H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua S. 
Clasificación:
2.0

The equipment was very good. Truck was clean and easy to drive. However, I was unimpressed with the service. The truck was not gassed up and the gentleman told me nothing about the truck. He just gave me the keys and told me to go! Also, it took him half an hour to find me on the computer. Costumer service left a lot to be desired!

Pat M. 
Clasificación:
4.0

When we got the trailer, we we're not able to check the inside because it was raining. When we got home and opened it it is sooo stinky of poop. So we have to clean it. We did scrubbing it with soap & we use almost a hose with a little pressure to easily remove the poop that sucked to the wall of the trailer. We have to use a sprayer to reduce/remove the smell. The owner should check the equipment after it was returned.

Jennifer E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wesley V. 
Clasificación:
5.0

Emmanuel Yu is absolutely amazing to deal with. He is kind and professional. He has a wonderful smile. Thank you for a great experience!! Dawn Kash

Dawn K. 
Clasificación:
2.0

The service no good

Gaston L. 
Clasificación:
5.0

El cliente no dejó un comentario.

doug H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geoffray P. 
Clasificación:
3.0

This dealer never asks if you want the insurance always just charges you. I've rented here before and I wasn't given the option

Donna M. 
Clasificación:
2.0

Give a choices to the customer specifically the first timer. If they want one way or just town. It is way too expensive. I told them that I am going to move in Red Deer, they should recommend the one way, they ask me to return it to Wetaskiwin.

Pablito P. 
Clasificación:
5.0

A very nice man pulled in as I was dropping off the equipment and ensured that I was parked in the correct spot. He obviously keeps a good eye on the location because he drove over after hours to make sure all was well. Glad to have met him even for a brief moment

Joel R. 
Clasificación:
5.0

Friendly and great service!

Leanne R. 
Clasificación:
4.0

I told the attendant about the truck and he said he made notes. Big deal.

William K. 
Clasificación:
5.0

Was by far the cleanest and easiest rental we have had. Will use this location for any rentals going forward

Travis D. 
Clasificación:
5.0

It was a great experience, and the owner went out of his way to make sure I was on the road safely. He even let me use his tools to switch over to the correct ball size.

bruce G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Klaus F. 
Clasificación:
3.0

Selected the 24/7 pickup so I could start moving early, arrived at 8:30, followed the instructions online and it said I had selected the in person pick up and had to come back at 10:00.

Jesse C. 
Clasificación:
2.0

My return location was in peace river Alberta Canada The unit was still on my truck when my credit card was charged 455$ for returning to Nashville ?! Not too sure what's up. Someone must have inputted a wrong number in Nashville. Trailer was dropped off at appropriate place on Canada. It now it's Sunday and the charge to my card is not remedied. Have to call again tomorrow ?! Not great experience.

Bradley D. 
Clasificación:
5.0

We were extremely happy with the service we received from the Automile Carwash in Wetaskiwin!

Jason K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry C. 
Clasificación:
5.0

The owners are great!

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kayla G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellis W. 
Clasificación:
4.0

Although the equipment hadn't been cleaned and inspected prior to me picking it, the owner was polite and service oriented.

Randolph J. 
Clasificación:
5.0

El cliente no dejó un comentario.

katrina emmy N. 
Clasificación:
5.0

Very nice Manager in Wetaskiwin came out and did the inspection instead on doing it online with IPhone Thanks again

Michael A. 
Clasificación:
5.0

Manny was very helpful, accommodating and polite. I don't think I will use another location even if it was 30 miles away.

Gregory C. 
Clasificación:
3.0

I was quoted a price of all in and that price was not honoured. Causing financial difficulties for me

Annette H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
4.0

The problem isn't your pick up and drop off locations. The problem is the mean call center. After a call on Friday saying their was no equipment at my first location and I would have to pick the equipment up from a location 80kms way (one way) there was other solution take it or leave. I will think twice before booking again

Robin H. 
Clasificación:
5.0

Very Friendly Good service Very Helpful

marty M. 
Clasificación:
5.0

Everything was well handled and service was quick.

David A. 
Clasificación:
4.0

Your app did not work to return the truck

Darren G. 
Clasificación:
4.0

Manny is always nice and friendly. Very nice to deal with.

Cheryl L. 
Clasificación:
4.0

El cliente no dejó un comentario.

gordon ray C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara J. 
Clasificación:
3.0

Wetaskiwin is a small market and while in my case, the preferred equipment was available, I'm sure others have been dissapointed by shortages of preferred inventory.

Dale D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leo O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D. 
Clasificación:
5.0

Manny was very awesome to deal with. Highly recommended this U-Haul!

Brenda J. 
Clasificación:
2.0

He charged me the insurance with out asking as I booked it with out as it was covered under my insurance. When I saw it it was when i was dropping it off. He refunded it back to me but was still very unimpressed with the whole situation. I have ran uhaul before in this location and i know this is the second set of people running it since i ran it.

Danielle V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin L. 
Clasificación:
3.0

Make sure what they reserve is what they are going to get. I reserved a 26 footer and only got a 10 foot truck. Even though I got a discount it was extremely inconvenient moving as we had to make 6 trips for the move.

Mohamad H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Raquel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin L. 
Clasificación:
5.0

Always a pleasure renting U-Haul from this location. Always find a solution to my needs.

Todd S. 
Clasificación:
5.0

The quality of the trailer was poor although only in using it would you discover such. There was a leak along the top edge of the unit. My son repaired it with gorilla tape. The worst thing about this trailer was the spring loaded door which rolled up with such force that the catch caught behind the top lip and had to be extracted with a small crow bar. My son pinched his knuckle in the process. The door was so difficult that it wouldn't hold at any position between totally open or closed, important in this case because a tall item couldn't be adjusted. Further there was not handle to push down at the bottom to facilitate the locking of it. It was extremely difficult to close without large strong hands. I deserve a credit for the inconvenience. This has nothing to do with locations or service. It has to do with equipment.

Jane K. 
Clasificación:
5.0

Excellent customer service. Very friendly.

Debra H. 
Clasificación:
5.0

Fast and friendly service. The truck was clean and ready to go.

Brian G. 
Clasificación:
4.0

Management was nice, keep up the good work.

Philip N. 
Clasificación:
3.0

I for sure wouldn't call it inviting but the location was serviceable instructions for drop off were confusing -- said I had to secure the rented dolly with a padlock that I didn't have / wasn't given, so, obviously I couldn't do that and didn't.

Nathan W. 
Clasificación:
3.0

Well everything was good until I returned the unit cause I never received my refund of the rental

Curtis L. 
Clasificación:
1.0

There was a mechanical issue in the equipment was broke down (tie rods) so I wait on high way a bout 5 hours until the tow truck came So paid for the handymen (4 people) Your service is very un useful and waiting to compensate me E mail ebnhamid@hotmai.com Cell phone 7802377246

Sonny G. 
Clasificación:
4.0

The paper work was slow but once that was done, I had no difficulty.

john B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant C. 
Clasificación:
4.0

Need a better way to handle the attachment and detachment of the trailer. There was no crank to lift it up and had to be manually lifted by my husband. The clerk did not do this. And he hurt his back doing this. What if someone did not have the ability to do this? What would they do? Not right. Otherwise the service and equipment was good.

Laurel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelsie M. 
Clasificación:
5.0

Great service

Jamie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blaine T. 
Clasificación:
5.0

Great service! Friendly and helpful.

Michael B. 
Clasificación:
4.0

the truck was in ok condition, but the windshield was dirty and I got stuck in an alley because the back tires were pretty worn for packed snow and ice conditons

Kenneth C. 
Clasificación:
4.0

Wish some where was open in camrose on the Sunday where I actually needed the equipment.

Michael H. 
Clasificación:
4.0

Excellent customer service.

linda M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

dean S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
1.0

Quote was for 155km. I ended up putting on 196km. The cost almost doubled from the quote. Completely absurd. I will never use uhaul again.

Maria T. 
No se han enviado comentarios para esta ubicación.

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