Customer Reviews for Automile Car Wash & Detailing
(U-Haul Neighborhood Dealer)

530 reviews

5506 37A Ave   Wetaskiwin, AB T9A2P7

(780) 352-2058

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 10 am–4 pm

Services at this Location:

Contact Us

(780) 352-2058

5506 37A Ave
Wetaskiwin, AB T9A2P7

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 10 am–4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brian Finlayson 
Rating:
5.0

When a customer makes a reservation that customer should be informed before arriving at the pickup location that the last family has not returned the truck I reserved is not back yet. However, after our initial shock, U-Haul customer service did an outstanding job to ensure our moving day worked out. Top marks for the U-Haul team that made our experience as good as it was.

Kevin Lucas 
Rating:
5.0

Customer did not leave a comment.

Chuck Domingo 
Rating:
3.0

Customer did not leave a comment.

Lisa Brown 
Rating:
5.0

Staff were brilliant and so helpful. Not the location but Uhaul overall - sent a txt with a link to confirm vehicle registration and damages but I was in a town with little/no cell reception so couldn’t complete it. Maybe have it done on site before getting the keys or in paper.

Colin Munson 
Rating:
3.0

Location is great, the truck share app is horrible though

Hazen Evenson 
Rating:
5.0

All was good

Christina Hurd 
Rating:
5.0

Customer did not leave a comment.

Brian Goddard 
Rating:
4.0

When dropping off we tried to mention that we had an extra dolly in the truck. As there was only 1 available (we reserved 2) at pickup location we had to scramble around for another one. I think it was put under a separate order. I asked if he wanted me to stick around and sort out any possible issues but he just took the keys and said no need. This didn’t leave me confident that it was ok.

Darrell ARMSTRONG 
Rating:
3.0

Customer did not leave a comment.

Dritan Shallari 
Rating:
5.0

Customer did not leave a comment.

Hazen Evenson 
Rating:
1.0

Customer did not leave a comment.

Eileen O'Dea 
Rating:
5.0

Customer did not leave a comment.

don sode 
Rating:
5.0

Quick and extremely courteous with check out......a nice change compared to the frustrating check in.

LISA PIELAK 
Rating:
5.0

I like the employees very friendly to talk to.

Jenelle Lightning 
Rating:
5.0

Customer did not leave a comment.

Christine Kraychy 
Rating:
5.0

Customer did not leave a comment.

Timothy Britton 
Rating:
1.0

I ordered a truck from Red Deer, AB but they phoned me the day before to say that they only had one in Wetaskiwin, AB. So I went there and collected it from there and left my vehicle. Once the job was done I phoned to find out whether I could return it to Wetaskiwin instead of Edmonton so that I could collect my car. So you charged me an extra $150. Why did they not tell me this before? I could have made a plan. I did not change the order

Paul Johnson 
Rating:
5.0

The owners are fantastic to deal with, friendly, courteous and helpful.

wade arnold 
Rating:
5.0

Customer did not leave a comment.

Donna Michael 
Rating:
5.0

Customer did not leave a comment.

Morgan Kay 
Rating:
5.0

Nothing here.

Bill Gourlay 
Rating:
5.0

Customer did not leave a comment.

Tim Labelle 
Rating:
5.0

Customer did not leave a comment.

Rob Warford 
Rating:
5.0

No improvement needed. The people at this location should be give credit for having excellent customer service. .

jane brown 
Rating:
5.0

They were great

Chris Forrester 
Rating:
5.0

One of best customer service experiences super friendly and helpful I will be back for sure to this location Great job ......care and attention

Richard Jessup 
Rating:
4.0

Customer did not leave a comment.

Bruce McComb 
Rating:
3.0

I would not recommend uhaul at all to anyone not because of the locations because of the service from uhaul itself and the moving help. It has been horrible from start to finish.

Vicki Hepburn 
Rating:
2.0

Man at counter read his mail as I was standing in front of him. Box of truck was very dirty. Had to clean before using.

Linda Rozak 
Rating:
5.0

I did not get the vehicle from the location that I wanted and when I returned the vehicle I had an additional charge of 67 km added to my bill. If I had gotten the vehicle from the Leduc location I would have never incurred this charge. I was not pleased with that part of the service

Matthew Bamber 
Rating:
4.0

Customer did not leave a comment.

Bernard Gairdner 
Rating:
3.0

“SEE ABOVE COMMENTS FROM PICK UP LOCATION”” I don’t see anything becoming from this is!

Timothy Britton 
Rating:
3.0

Customer did not leave a comment.

Kevin Morrison 
Rating:
4.0

The wiring was broken on the trailer so the driver side signal light and brake light did not work.

Travis Humeniuk 
Rating:
5.0

Always awesome

Alexandre DesRoches 
Rating:
5.0

Customer did not leave a comment.

Vernon Rattlesnake 
Rating:
5.0

Customer did not leave a comment.

Robert MacDonald 
Rating:
1.0

Our tank was 1/4 so we had to put gas in and of course we put more in than we used. Plus the vehicle’s battery was dead and it took 20 minutes to boost. Then we had to leave vehicle running so it didn’t die. (More gas). It was -30 for a week. It should have been started prior to us picking up.

Jeffrey Christenson 
Rating:
5.0

Customer did not leave a comment.

Robert Brown 
Rating:
1.0

I was in Daysland and they have a uhaul place yet no trucks had to get one in wetaskiwin drive to days land then back to wetaskiwin which cost me a lot in miles and money when it should if only been a one way trip

shelly crawford 
Rating:
5.0

Customer did not leave a comment.

sanjot grewal 
Rating:
1.0

I reserved 2 weeks in advance to pick up at 9am. I arrived, in -30 weather to do the remote pick up using my phone to get a message I would need to return at 10am when they opened. One hr behind in my moving day I returned at 10am and waited 15 min before the owners walked in 15min late to opening their own store. No apologies were given. Their was a line of ppl waiting for their trucks one of which said she also had tried to pick up her truck at 9 and was unable to. I was told they didnt have my truck because the ppl were 3 days past due. I asked for something else and while they were able to give me something for the same price, i was 2 hrs late into my moving day by the time I got home. This is my second time uhaul has messed with my moving day. I only chose uhaul this time because there were no other options in town. Dont trust the website when they say you can pick up outside of their hours because the owners DONT do the work on the back end to make this possible!

Tracy Johnson 
Rating:
4.0

Customer did not leave a comment.

Joel Guevarra 
Rating:
1.0

Customer did not leave a comment.

Susanna May 
Rating:
1.0

The equipment I ordered was not in there the brakes were pretty bad on the truck did not receive any cash refund

Christy Deschamps 
Rating:
5.0

Customer did not leave a comment.

Hazen Evenson 
Rating:
3.0

The owner was very friendly. I told him about a tire being flat and he directed me to go and pump it up at a gas station. Had to find a tire shop. We had to pump it up every couple of hours. Didn't need to deal with that as well as the stress of moving snd driving on icy roads.

Peter Drewcock 
Rating:
2.0

This location was to be open till 4 pm as per the sign. I got there at 3:35 pm and all was closed and no one around, so I had to leave the truck at the front and drop the keys in the box.

Paul Amaral 
Rating:
3.0

Nothing.

Fred Richardson 
Rating:
4.0

Customer did not leave a comment.

Eli Wolfe 
Rating:
3.0

Customer did not leave a comment.

Charles Taylor 
Rating:
5.0

Check equipment lights and replace burnt bulbs before renting. Speed up rental procedures. Computer took a long time and wouldn’t take payment.

Robert Nurse 
Rating:
5.0

Customer did not leave a comment.

Thomas Wilkinson 
Rating:
3.0

Customer did not leave a comment.

Peter Froese 
Rating:
4.0

Customer did not leave a comment.

John Hurd 
Rating:
5.0

Excellent service !!!

Christopher Sheppard 
Rating:
5.0

I would just like to say that this is the third time I have used this location.Manny is the best. He treats people very well. Would go back again

Joan Chambers 
Rating:
5.0

Great staff.

Christopher Turner 
Rating:
5.0

Customer did not leave a comment.

Len Moodie 
Rating:
5.0

I just want to say that I have rented from Manny a couple times and he is awesome to deal with. Very friendly and willing to go out of his way to help.

Joan Chambers 
Rating:
5.0

Customer did not leave a comment.

Gary Kuta 
Rating:
5.0

Thank you for assisting in our move. We always choose Uhaul.

marnie durksen 
Rating:
5.0

Would recommend location for others in the area.

Shane Knox 
Rating:
5.0

Nothing

Laura Kelly 
Rating:
3.0

Clean the vehicle and CLEARLY mark all prior dents.

SUSAN GRANT 
Rating:
1.0

I usually get a refund when I return truck with more fuel that what it had, the person there told me he never gets refunds and on my receipt he marked the quarter tank even it had half of tank.

Jorge Cuesta 
Rating:
5.0

Customer did not leave a comment.

Alexandre DesRoches 
Rating:
1.0

Value your customers dont treat them like they are beneath you.

John Fineday 
Rating:
5.0

Customer did not leave a comment.

trevor brown 
Rating:
4.0

Customer did not leave a comment.

Alberto Garcia 
Rating:
4.0

Customer did not leave a comment.

Michel Danis 
Rating:
5.0

Customer did not leave a comment.

Kelly Kijewski 
Rating:
5.0

Driver’s seat belt could be fixed. Didn’t want to release good or hold firm after attaching. Minor adjustments. Truck was clean and easy to access

Kenneth Purschke 
Rating:
5.0

VERY nice and helpful service it was a nice experience at this location.

Chad Britch 
Rating:
5.0

Customer did not leave a comment.

Amanda MarionDron 
Rating:
5.0

Owner very kind and helpful !

karen mason 
Rating:
5.0

Customer did not leave a comment.

Danny Busse 
Rating:
3.0

I booked a truck for leduc but had to pick up a unit in wetaskiwin.

leo dube 
Rating:
3.0

This would have been the second truck rental so the owner knew that I would drop the truck off in clean condition and the fuel topped off more than necessary!

Jamie Meadows 
Rating:
4.0

Customer did not leave a comment.

Dave Henne 
Rating:
5.0

Customer did not leave a comment.

Bruce Nickel 
Rating:
4.0

Customer did not leave a comment.

Heather Yoner 
Rating:
5.0

Customer did not leave a comment.

larry tchir 
Rating:
5.0

Customer did not leave a comment.

Ronalyn Crisologo 
Rating:
5.0

Customer did not leave a comment.

Suzanne Clapp 
Rating:
4.0

Customer did not leave a comment.

Bruce Nickel 
Rating:
4.0

Customer did not leave a comment.

Naomi Flug 
Rating:
5.0

Customer did not leave a comment.

noel seguido 
Rating:
5.0

The hitch screw loosen on the way from Wetaskiwin to Drumheller.

Pat Murray 
Rating:
5.0

Customer did not leave a comment.

RAYMOND SAWKINS 
Rating:
4.0

Trailer was not clean when I picked it up. But worked great

Wayne Doerksen 
Rating:
5.0

Owner/ Manager offers exceptional customer service. Truly a caring individual.

William Keech 
Rating:
5.0

Customer did not leave a comment.

Lyle THOMPSON 
Rating:
3.0

Customer did not leave a comment.

NORMAN TOST 
Rating:
4.0

The rental agent had better brush up on speaking English....and his bookkeeping...difficult to understand him and try to finger out what he is doing. Service was good otherwise. Thank you. Bernard J Methot Esq. 201, 3901-54th Street, wetaskiwin, ab. 780.812. 8077.

Bernard Methot 
Rating:
4.0

Trailer was off the holder and frozen in the ice when we went to pick it up. Not an issue and quickly resolved but perhaps they should check their stock more closely to monitor for these issues. It could have been damaged.

Laurel BRIDGER 
Rating:
5.0

When I pick the truck up, the engine light was on. They comment from the attendant at the location was that since I have insurance, if I break down they will come and pick me up and fix the car. That was not very reassuring as a breakdown is very disruptive in a move.

Tobias GELBER 
Rating:
4.0

Owner was very friendly and helpful.

Michael Reid 
Rating:
5.0

I actually showed up earlier then my appointment, he was very polite and was happy to get us on our way.

Janet Benteau 
No reviews have been submitted for this location.

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