Comentarios de los clientes para Auto Sales Unlimited

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Auto Sales Unlimited

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Raymond B.
Clasificación:

Thank you

sarah M.
Clasificación:

Worst experience with a truck rental ever. I will avoid using u-haul again if at all possible. The truck we reserved was not there when we arrived. No other trucks at that location so they sent us 40 minutes each way to get a different truck. When we returned it, they tried to charge is over $50 dollars because our rental had been changed to a one way and we “went over our mileage.” We were not told that the rental type had been changed from in town to one way and in fact, they owed us money that they refused to refund without talking to a manager the following day. Also, they tried to shorten our 48 hour rental time by calling the first day and telling us it was due back before our time was actually up. Not a single apology for any of the time wasted getting the truck from a different town, overcharge, or hassle of spending over about an hour talking to two different employees to get our refund. Was supposed to get a call from a higher up employee about the situation, but that never happened. The only positives: the first person that helped us cared about finding us an available truck and the truck we ended up with was clean and worked great.

Zachary B.
Clasificación:

El cliente no dejó un comentario.

KAREN SUSETTE K.
Clasificación:

Make sure the company that's retailing your Trucks and Trailer's have GOOD INTERNET Service.

Howard B.
Clasificación:

I checked NA for2 answers because , the equipment was clean but the Rachet units for the Straps need maintenance or Replaced , It took 2 of us and a pair of pliers to get one of them to work. They told me to hook it up myself and stop by the office so they could check it out. I also waited for them to move a Pickup and use a forklift to move another trailer so I could get to it . They have a tight lot to get around other vehicles ,

george S.
Clasificación:

my rental pick up and drop off locations were changed with no notification . I was supposed to pick up the trailer in chahalis when I got there I was told it was changed to Oakville . when I got to Oakville I was told that I had to return the trailor to Oakville which is 30 miles out of my way

Caitlyn S.
Clasificación:

It was in the middle of no where and had to drive down a long dirt road to get there.

Brett M.
Clasificación:

El cliente no dejó un comentario.

Robby S.
Clasificación:

These guys are fantastic!!!! Great knowable staff!!! Thanks ??

Jaye S.
Clasificación:

El cliente no dejó un comentario.

Bud R.
Clasificación:

Awesome people 5+

Caeleb F.
Clasificación:

I think his name was John- he was supposed to help me get the trailer hooked up and get out of the lot so I could leave but he just showed me the trailer and left. Luckily I've used many trailers and had no problem hooking it up and getting ready but then realized I had a different light plug so I found him again and asked if they had any adapters. He claimed “U-Haul doesn't stock us with those so you'll just have to stop somewhere and buy one after you leave here.” I had to drive to the next town to purchase an adapter and could have gotten pulled over. I don't think he should have let me take the trailer without lights.

Joshua R.
Clasificación:

El cliente no dejó un comentario.

Jimmy W.
Clasificación:

Used for local move. Great people. Excellent service. I recommend.

Mike C.
Clasificación:

El cliente no dejó un comentario.

nancy A.
Clasificación:

El cliente no dejó un comentario.

kimberly K.
Clasificación:

El cliente no dejó un comentario.

MELISSA B.
Clasificación:

This was 2nd time since September 2017 that i rented from here. Both times I was given a truck with gas leak. The trucks are kept easily accessible to gas theft in our small rural low income town. But my biggest problem is they have ran my debit card multiple times over past 3 days for charges that aren't mine. I called they said it wasn't them, but i have confirmed with my bank that it is in fact them. I just talked to them again and she said she'd talk to everyone and see who doing it, but ince my check is deposited, if anything more comes out since i paid the day i rented. We're going to have a very big problem. Highly disappointed and will not rent a truck frim this location again! Too bad since they are so close to my house.

Hathan G.
Clasificación:

El cliente no dejó un comentario.

JERRY B.
Clasificación:

Great place easy in easy out, the build was super cool!!!

Jerry B.
Clasificación:

Amazing staff wonderful place!!

Shane E.
Clasificación:

El cliente no dejó un comentario.

charles K.
Clasificación:

CTM Auction and sales did a great job having available what we needed in equipment when we needed it. Knowledgeable people and courtise. Well done gang...;0)

Douglas J.
Clasificación:

El cliente no dejó un comentario.

MITCHELL S.
Clasificación:

the brakes didn't work on the trailer, if you fixed them, it would work better.

Kathleen E.
Clasificación:

SHOULD OFFER A RECEIPT FOR RETURN AUTOMATICALY AND NOT LEAVE IT UP TO THE CUSTOMER TO REQUEST ONE.

ROY V.
Clasificación:

El cliente no dejó un comentario.

KENNETH W.
Clasificación:

Not happy at all walked away felling ripped off, will not shop there and will tell everyone to avoid this place. total rip off

Robert W.
Clasificación:

El cliente no dejó un comentario.

David S.
Clasificación:

Extremely limited parking for after hours drop off.

Mark W.
Clasificación:

Best UHaul Experience I've had in all my years of renting trucks from UHaul.

Mark H.
Clasificación:

El cliente no dejó un comentario.

Tony M.
Clasificación:

excellent customer service

Kathryn H.
Clasificación:

Staff was very helpful and upbeat. To improve they could verify that additional items like the utility dolly are correct (we ended up with an appliance dolly but no utility dolly)

John N.
Clasificación:

Make sure equipment is clean..

MIKE B.
Clasificación:

El cliente no dejó un comentario.

JIM S.
Clasificación:

Very helpful, transport trailer was pulled out and positioned to make our hook up easy.

DAVE M.
Clasificación:

This is a mutli-use business, the inside was clean, cool, and had a variety of interesting items for sale and/or auction. It definitely had a home town feel and the staff was friendly and had me ready to go in a timely manner.

Anna H.
Clasificación:

The Uhaul services where "okay". We were not told that there is a 100$ deposit! They also had no clue as to the gas mileage that the truck gets. We are on a budget, and have a 650 mile trip. The girl who took care of us wasn't friendly. Also the lot was absolutely filthy, with mud, huge rocks, and junk cars EVERYWHERE!

DAN G.
Clasificación:

Make sure the customer gets charged properly and also make sure the batteries are in good condition, we had to jump start it every time we had to go.

harvey J.
Clasificación:

I was double billed, trailer brakes were froze No one to hook up the trailer, trailer was parked in a muddy place. no one hooked up the trailer I did it myself.

Sam M.
Clasificación:

El cliente no dejó un comentario.

Randy C.
Clasificación:

Pleasant, knowledgeable staff. All questions answered, and no hitches anywhere during the process. Thank you.

JIM S.
Clasificación:

El cliente no dejó un comentario.

kevin K.
Clasificación:

The people were great, the equipment was pathetic. This is the second time I have had U-haul equipment with issues. This rental truck had a loud sensor alarm that would not shut off; had I not needed the size truck in the specific time, I would have returned and cancelled the vehicle. Additionally, I did not appreciate .99 cents a mile for a local move. U-Haul used to have a BLOCK of mileage and return the truck full. You should go back to that. I paid $257.00 for a local move; two trips totaling 125 miles in 24 hours for a truck that had an obnoxious alarm for all 125 miles. If I had other vendors available, I would have used them based on U-Haul's inventory.

David P.
Clasificación:

Not much inventory to choose from.

LACEY P.
Clasificación:

Thanks

ROGER S.
Clasificación:

El cliente no dejó un comentario.

MITCHELL S.
Clasificación:

They have a number they respond to even after hours which is nice.

DALE B.
Clasificación:

these folks went out of there way to help me even though they were closing when I walked in to the shop. they were a real life saver .and I would Highly recommend them to any one in need of great service.

DOUG M.
Clasificación:

El cliente no dejó un comentario.

RONALD Y.
Clasificación:

When I picked up the unit none of the lights worked. This was not checked before I left. As a result I had to stay overnight when it got dark rather than drive through. In addition I reserved a 4x8 but all that was available was a 5x8 - much bigger with space I did not need or want at an extra cost. The people at the facility were very nice. They just need more training to check the lights and not to promise a trailer that they do not have.

RON T.
Clasificación:

El cliente no dejó un comentario.

Kris P.
Clasificación:

El cliente no dejó un comentario.

KIMBERLY H.
Clasificación:

they were wonderful and due to my bad experience she was sorry and polite ... the were great ... thank you

Fausto P.
Clasificación:

El cliente no dejó un comentario.

KRISTY W.
Clasificación:

My first Uhaul move! Perfect, thank you. Kristi Wells

Robert F.
Clasificación:

Everyone was very curtious and helpful and my rental experience was good. I will return for future needs. I did notice that they are in need of some technical support proccessing credit cards and would suggest you resolve the issue to improve future experiences for both parties. Thank you.

Albert B.
Clasificación:

El cliente no dejó un comentario.

BARBARA S.
Clasificación:

El cliente no dejó un comentario.

TRAVIS S.
Clasificación:

El cliente no dejó un comentario.

WOLFGANG C.
Clasificación:

El cliente no dejó un comentario.

JANET-MICHEAL C.
Clasificación:

El cliente no dejó un comentario.

Roger F.
Clasificación:

Employees were great

MATTHEW B.
Clasificación:

When I asked how much the tow dolly would cost for rental, I was quoted 39.95, but when I got the bill it magically went up to 44.95. Either there is no communication between U-HAUL and the rental agent or this is how U-HAUL works.Also, there was a problem with the wiring of this particular unit. To the rental agents benefit, they did tell me about the wiring. I believe I will stay with my regular rental company.

TIFFANY S.
Clasificación:

El cliente no dejó un comentario.

LORI G.
Clasificación:

El cliente no dejó un comentario.

DEANA C.
Clasificación:

Thank you for the quick and courteous service. :)

DANNY T.
Clasificación:

El cliente no dejó un comentario.

ANGELA V.
Clasificación:

The drop off place was fine. they only where doing their job. My pick up place was where everything went wrong.

MICHAEL R.
Clasificación:

El cliente no dejó un comentario.

SEAN W.
Clasificación:

El cliente no dejó un comentario.

DAVE F.
Clasificación:

Out of the way location, not exactly sure they knew what they were doing. However, it all worked out great in the end. Overall, good experience.

No se han enviado comentarios para esta ubicación.

Volver
arriba