The check engine light was on the entire rental. Somewhat concerned me because I was on a tight schedule. But I did not have any problems. The truck bed was not clean and had to be cleaned out. There was a hand cart left in the truck that I did not request. Then I paid approximately $14.00 for a Safe Move Insurance that I did not request or need.
Jim D.
Customer Reviews for Auto Medic Towing And Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Great experience, very helpful.
Douglas S.I returned my truck after normal business hours. No staff was around. Experience was good. Lot neat and lighted well. No complaints.
Richard C.This was at least 30 miles each way out of the way to return the trailer.
ANDREW B.Had to wait a bit longer than normal due to chatty customers- but from yjen in out - service was efficient and timely.
DAVID H.Great customer service. Check in and check out was quick and very seamless.
BRENDA J GERALD F.Trailer was not in good condition
David V.Truck was dirty and minor interior damage
KRISTOPHER P.Bueno
MARIEL Q.No issues w drop off location.
Len M.When someone tells the customers how much gas is in there tell the truth I charged to replace gas that was never in the truck
Kameisha B.Great service! I was able to get what I needed at a short times notice. Everything went well with the transport itself. I would highly recommend for use if I know anyone looking to move in the near future.
SHAYVON J.They r so good and patient
BLUIDY S.Give a rental at equal or lesser value when the requested vehicle isn't available.
Brittany P.Very pleasant transaction
Clarence G.Customer's service at this location is outstanding. Friendly,personable, respectful all around professional knowledgeable great people.
JULIO M.First off I should say that this was not the location we chose. We were switched here by uhaul. This is a very small, quiet location. Not sure where the problem came from but no that it was not the movers that loaded our truck ... it was a sunny day. When the bed was unloaded in Michigan, the left side of the mattress was stained and wet. Will be putting in a claim.
Rodney N.Was fast and helpful
KODY K.Very friendly and helpful staff. Laid back and personable. I had a lot of questions (as this was my first move) He answered every question and explained everything in detail.
Lisa G.I needed the truck at 8am when they opened and when I got there the truck was ready to go and Steve was very helpful in getting me on the road. In a timley manor. For a automotive facility the U-Haul office was clean. Steve was very personable and a pleasure to do business with. Even though it was out of my way to go pick up the truck I would definitely go out of my way again to rent from that facility!!
Mark H.Go more local on drop offs.
Aaron P.Excellent service and facilitating problem solution! Would recommend u haul to anyone!
Chuck S.Great customer service....quickly got us checked in and on our way....would highly recommend!
Cynthia K.Owner was very professional, helpful and kind. Result ... great experience... highly recommend
Nolan F.Customer service was phenomenonal! Highly recommend
SELENA J.The guy who met us and gave us keys to the truck was very friendly. He also helped guide me to ensure I got the right truck as I needed a truck to pull a trailer. I would rent from there again.
Melinda J.Very helpful. We reserved truck for an extra day, but when picked up truck slip said Monday. I call drop off location and they worked it out that we could have the truck to Tuesday. Tuesday was on the email confirmation.
Randy S.love it everything was great
Carlos B.Check vehicles closer before departing site
George S.Great customer service and help loading the car! Thanks for making this a pleasant experience.
Randy S.Very friendly staff.
Charles S.Customer service was great.
Herman C.Auto Medic was very easy & helpful to work with. I just had issues with the uhaul app but called & worked through it in a timely manner. Just be patient.
Albert L.Great rates, friendly staff and well maintained equipment.
Edgar C.Restroom - even a porta-pot outside would be nice.
Kelly C.Very friendly and helpful people there.
Ishmael A.Excellent team. Best service from U-Haul ever. Wish the other locations were this good and efficient. Reminded me of Hertz, best rental place in US for vehicles.
Mark D.Very easy pick-up and friendly owner. The courtesy call prior to pick up was much appreciated. The unit was clean and made the trip extremely easy.
Sean R.Very kind, very helpful
Christopher D.Very friendly, quick, and easy.
Avraham F.Friendly staff that explained the process ??
Kacee B.The staff was extremely helpful and the made it easy and fast.
Jeffrey C.The app was extremely difficult with getting the key, and finding the truck. But the teller was extremely nice and helped us through the process
Anyia C.Mileage was different than whAt was on my contract it was off by 12 miles
Cristen J.Extremely friendly and helpful employees! Truck was extremely clean!
Jordan P.The service at drop off exceeded the pickup location. They explained everything and checked the trailer before unhooking. Again, this does not go along with how the pick up was handled. No inspection at pick up but inspection at drop off seems dangerous!
RENEE M.Very nice , friendly and knowledgeable.
John K.mileage fees are too high
Ryan W.