Comentarios del cliente para Austin Boats & Motors

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Austin Boats & Motors

Grado total:

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bob J. en

Grado:

El cliente no dejó un comentario.

RANDY T. en

Grado:

El cliente no dejó un comentario.

Linda W. en

Grado:

The truck I ended up with was dirty. I had to sweep it out which had broken glass, sand and other debris. I was loading fine clothing for an event and didn't realize how dirty the floor was until I noticed black dirt all over my packing tubs. I then had to wash and clean the floor by hand. Also, the passenger side door wouldn't latch very well. I always felt like it was going to fly open.

Roger H. en

Grado:

El cliente no dejó un comentario.

FRED H. en

Grado:

Keep doing what you did for me.

Jeff B. en

Grado:

Easy return!

matthew C. en

Grado:

El cliente no dejó un comentario.

LEIGH S. en

Grado:

Put out a sign on 620 so it is easier to find and you will also get more business! Great customer service.

ROGER J. en

Grado:

El cliente no dejó un comentario.

JEFFREY J. en

Grado:

I used the on-line check-in process from my phone app, but it seems the data was not in the system by the time I arrived. I essentially went through the check-in a second time when I got there. There was not anyone ahead of me, so the second check-in did not take much time. The gentleman was very friendly and efficient at getting through check-in quickly.

BRIAN G. en

Grado:

El cliente no dejó un comentario.

Sharon R. en

Grado:

I was supposed to pick up my truck in dripping springs at 8:30am. The truck was not there for me to do the mobile pick up, and they wouldn’t have someone bring a truck there. Then they wanted me to go to another location 40 miles away in San Antonio to pick a truck up then after telling them I would not do that because it was already way after the time I needed it, they then sent me to another location 20 miles away in Austin to get the truck and they said it would be ready, when I went to pick it up, the reservation was not current and I had to do a completely new reservation and it was way out of the way and an inconvenience and I will not be using U-Haul again.

VINCE S. en

Grado:

El cliente no dejó un comentario.

kim H. en

Grado:

El cliente no dejó un comentario.

Bailey S. en

Grado:

El cliente no dejó un comentario.

David J. en

Grado:

El cliente no dejó un comentario.

Don W. en

Grado:

El cliente no dejó un comentario.

DAVID F. en

Grado:

El cliente no dejó un comentario.

Scott L. en

Grado:

The guys that started the rental process the morning were very helpful, knew their business and assisted me getting out on time, great job. Checking back in was easy and overall a good experience

Kim M. en

Grado:

The A/C in the truck did not work... It was a horrible rental and we didn't even receive discount or refund.

CHAD B. en

Grado:

El cliente no dejó un comentario.

Gerald B. en

Grado:

It’s utterly ridiculous to charge a customer over $7 for returning a truck when it’s 1/16 short and yet give NO credit for returning with more fuel. Either way, the customer loses. Never again will I waste money with UHaul!

DANIEL D. en

Grado:

El cliente no dejó un comentario.

JOHN S. en

Grado:

These folks were friendly and helpful. Thanks, guys

Patricia D. en

Grado:

Super nice people and great location!

brandon T. en

Grado:

Returned the tank just as full as I left it and get charged. Drove 43 miles and added 6 gallons to the tank. I guess the truck gets way less than 7 miles a gallon.

Michael M. en

Grado:

I’m a 70 yr old somewhat disabled, was told to just drop the trailer in back with other trailers , had a extremely difficult time getting the trailer unhitched from the ball , Finally able to shout out to a employee in far part of yard for assistance He also had difficulty getting connection separated but after several attempts was successful. Recommend that Uhaul personal Always assist customers during drop off

CARL D. en

Grado:

I don't need a trailer often, but the next time I do, I'll visit the friendly, professional staff at Austin Boat and Motors U-Haul.

Clint S. en

Grado:

Cannot recommend the online reservations. This is 3d time I've reserved at a specific location & confirmed the night before, only to arrive for pick & find that equipment location was changed.

Barry W. en

Grado:

El cliente no dejó un comentario.

Joseph S. en

Grado:

El cliente no dejó un comentario.

BILL B. en

Grado:

El cliente no dejó un comentario.

Jeff P. en

Grado:

El cliente no dejó un comentario.

JOHN B. en

Grado:

Dropped trailer off after hours.

Christopher C. en

Grado:

El cliente no dejó un comentario.