Customer Reviews for Auman Motor Co LLC
(U-Haul Neighborhood Dealer)

221 reviews

705 E Fairfield Rd   High Point, NC 27263
(Near Baker Rd)

(336) 434-9464

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1:30 pm - 5 pm
  • Saturday:
    8 am–11 am
  • Sunday:
    Closed

Services at this Location:

Contact Us

(336) 434-9464

705 E Fairfield Rd
High Point, NC 27263
(Near Baker Rd)

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1:30 pm - 5 pm
  • Saturday:
    8 am–11 am
  • Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The location was normally closed when we dropped off the trailer but a gentleman working there was working late and took care of us returning the trailer after working hours. Super nice guy!

Ron Knight 
Rating:
5.0

Customer did not leave a comment.

Anthony Moore 
Rating:
5.0

Customer did not leave a comment.

Dylan Goins 
Rating:
5.0

Customer did not leave a comment.

Mark Harper 
Rating:
5.0

Nice people, had the truck ready and got us going quickly.

Kathleen Ayscue 
Rating:
5.0

Customer did not leave a comment.

Tru Fleming 
Rating:
5.0

The service was on the one. Thanks so much for helping my family.

Tammy Spears 
Rating:
5.0

Customer did not leave a comment.

Jason Koehler 
Rating:
3.0

Customer did not leave a comment.

Harold Scott 
Rating:
5.0

Customer did not leave a comment.

Patricia Powers 
Rating:
5.0

Customer did not leave a comment.

Karl Scarfo 
Rating:
5.0

Customer did not leave a comment.

Dwayne Bergeron 
Rating:
5.0

Customer did not leave a comment.

Leah Schomaker 
Rating:
5.0

Customer did not leave a comment.

Roy Mcadenh 
Rating:
5.0

Very professional, courteous and friendly. I wouldn’t use anyone else. Made me feel like family. Pricing was spot on! They were a blessing from God for my family. I recommend these folk’s to anyone looking to move or relocate!

Anna Timmerman 
Rating:
3.0

The man took more money than he should we really got played

John McManus 
Rating:
5.0

Customer did not leave a comment.

BYRON FORREST 
Rating:
5.0

Customer did not leave a comment.

Justin Barr 
Rating:
5.0

Customer did not leave a comment.

Malik ahmed 
Rating:
5.0

Customer did not leave a comment.

greg saylor 
Rating:
5.0

Customer did not leave a comment.

richard oakley 
Rating:
5.0

Customer did not leave a comment.

saweiz khan 
Rating:
5.0

Location was very convenient. Plenty of trucks to choose from. Customer service was great. Only took minutes for the rental.. Will definitely keep them on my radar

Saundra Talley 
Rating:
4.0

Customer did not leave a comment.

Ann Faircloth 
Rating:
3.0

Customer did not leave a comment.

Phillip Benge 
Rating:
5.0

Customer did not leave a comment.

Doug Swails 
Rating:
5.0

Absolutely nothing All Good 🙂.

Michael Kearse 
Rating:
5.0

Customer did not leave a comment.

Faye Williams 
Rating:
5.0

In and out quick. Excellent customer service.

BYRON FORREST 
Rating:
5.0

Customer did not leave a comment.

RONALD JANTZ 
Rating:
5.0

Customer did not leave a comment.

JOHN SIDNEY 
Rating:
5.0

Great location and professional staff who were very courteous and helpful.

ALAN MCHENRY 
Rating:
4.0

Customer did not leave a comment.

Joyce McQeen 
Rating:
5.0

No comment

Daniel Paris 
Rating:
5.0

Customer did not leave a comment.

Samir Almahboosh 
Rating:
5.0

Customer did not leave a comment.

JOHN SIDNEY 
Rating:
5.0

Customer did not leave a comment.

Leonardo Dominguez 
Rating:
5.0

Customer did not leave a comment.

christopher mcghee 
Rating:
5.0

Customer did not leave a comment.

TANVEER IQBAL 
Rating:
5.0

Very professional staff

ELLIS WILLIAMS 
Rating:
5.0

Gig

Fahad Khan 
Rating:
5.0

Faster credit difference paid back

Demetrius Marshall 
Rating:
5.0

Customer did not leave a comment.

Cheryl Bell 
Rating:
5.0

Very friendly and helpful glad I got to meet them

Fred Banner 
Rating:
2.0

the tail lights for the trailer did not work.

Lindsay Gypin 
Rating:
4.0

Friend and helpful staff

Dean Schimmenti 
Rating:
5.0

NA

Kathy Pickett 
Rating:
3.0

Customer did not leave a comment.

Brianna Hoover 
Rating:
5.0

Customer did not leave a comment.

Myra Norton 
Rating:
5.0

Customer did not leave a comment.

Gary Balard 
Rating:
5.0

Customer did not leave a comment.

Roberto Calderon 
Rating:
5.0

Customer did not leave a comment.

Cecil Eshelman 
Rating:
5.0

Excellent

Ahmed Tahirkheli 
Rating:
1.0

We were told my multiple Uhaul employees that the truck was dock height which it was not. This was our first time renting a box truck so we relied on the information from the employees. I advised multiple times that it must be dock height. This caused us to have to physically load and unload 9 pallets by hand. This is why we had to keep the truck for additional days. I have called and explained the issues on two occasions and the supervisor has never called me back. Also, I have been billed for dolleys that we did not request or use. This appears to be a scam and I will never do business with Uhaul gain. This has cost my small business a lot of extra expense and noone at Uhaul will own the mistake.

Jeffrey Smith 
Rating:
5.0

Friendly, helpful staff. Flexible hours. Great experience!!

Patricia Lankford 
Rating:
4.0

Customer did not leave a comment.

Lisa Crimmins 
Rating:
5.0

Customer did not leave a comment.

Christie Wall 
Rating:
5.0

I ordered a utility dolly and 10 furniture pads, neither of which came with the truck. When I disputed the charges I was informed someone from U-Haul would reach out the next day. Nobody ever did and I was charged for stuff I didn’t get.

Laura Burns 
Rating:
5.0

Can’t think of anything. At this location, Tim was great - an excellent representative for U-haul. From a corporate perspective, I received a call to redirect me when a trailer was not available at the originally assigned location - which was greatly appreciated and which worked very well.

Bob McKee 
Rating:
5.0

Had to ask for help to load the trailer onto my hitch. It is pretty heavy and the lady helping me with the paperwork made no attempt to call for help until I finally asked if someone could help me lift it.

Mauri Anderson 
Rating:
5.0

Confirmation email said pick up at Auman Motor Company. Called them. They had no reservation for me. Canceled due to poor communication and poor service. Searching for alternative company to do business with. Thanks alot.

JEFFREY WHITEHEAD 
Rating:
5.0

Customer did not leave a comment.

Stephen Collier 
Rating:
5.0

Customer did not leave a comment.

steve collier 
Rating:
5.0

Customer did not leave a comment.

Keith Osborne 
Rating:
5.0

Customer did not leave a comment.

Michael Young 
Rating:
5.0

Customer did not leave a comment.

MICHAEL YOUNG 
Rating:
5.0

Customer did not leave a comment.

PHILIP MARTIN 
Rating:
5.0

Free rentals‼️👍✔️

CHRISTOPHER HALL 
Rating:
5.0

Great Place

TIMOTHY AUMAN 
Rating:
1.0

The owner of the business was very rude and sketchy.

Micheala Warner  
Rating:
5.0

Great Folks

TIMOTHY AUMAN 
Rating:
5.0

Customer did not leave a comment.

PHILLIP I OSBORNE 
Rating:
5.0

Customer did not leave a comment.

Tim Auman 
Rating:
5.0

Excellent customer service

BYRON FORREST 
Rating:
5.0

Customer did not leave a comment.

Tim Auman 
Rating:
5.0

Customer did not leave a comment.

Sheila Taylor 
Rating:
5.0

Great dealer

Byron Forrest 
Rating:
4.0

Everything was great, thank you.

Corey Williams 
Rating:
5.0

Great Folks

Tim Auman 
Rating:
5.0

Customer did not leave a comment.

Joe Hilburn 
Rating:
4.0

Customer did not leave a comment.

Jessica White 
Rating:
4.0

Customer did not leave a comment.

Adrene Hudson 
Rating:
4.0

Customer did not leave a comment.

Amanda Berry 
Rating:
5.0

Customer did not leave a comment.

ROOSEVELT WILLIAMS 
Rating:
5.0

Very pleasant and helpful. Tim helped me determine what size trailer I needed and it was perfect. Took about 15 minutes to complete the paperwork and I was on my way. Thank you Tim and Terri for taking such good care of me. Would highly recommend Auman Motors!

Tammy Harb 
Rating:
3.0

Owner had no clue how to change my drop off location

Carl Gromatzky 
Rating:
3.0

My experience with uhaul was horrible , I reserved a truck 3 days before my move out of state and planned everything around it , day before my move they wanted me to drive an hour out of my way to pick up the truck ....this was totally not what I asked for . It literally took me all day to find another uhaul in my area to work with me then it cost me an additional $80 which I should not have had to pay for because of the inconvenience of uhaul messing my reservation up....I will not use this company again .

Shane Lance 
Rating:
3.0

Customer did not leave a comment.

Loretta Young 
Rating:
2.0

Location was closed when I dropped off my vehicle. So if maybe you all provide instuctions somewhere around to instruct how to properly drop of the u-haul. The call center was closed so I had to go through customer care. Not a bad experience the location was kinda underwhelming but not bad. Thanks for everything U-Haul. Great experience everytime all the time.

Kennon Fairley 
Rating:
5.0

The owner was nice and friendly

Tim Auman 
Rating:
5.0

Customer did not leave a comment.

Savion Grady 
Rating:
5.0

Customer did not leave a comment.

Josh Trammel 
Rating:
5.0

Friendly staff

Katie Welchel 
Rating:
5.0

Customer did not leave a comment.

Karl Scarfo 
Rating:
5.0

Customer did not leave a comment.

Ronnie Mitchell 
Rating:
3.0

Customer did not leave a comment.

Lisa Melton 
Rating:
5.0

Customer did not leave a comment.

JEFFREY CROWDER 
Rating:
4.0

Customer did not leave a comment.

joe frizell 
Rating:
4.0

Customer did not leave a comment.

STEVE BERMEL 
Rating:
5.0

Customer did not leave a comment.

Tim Auman 
No reviews have been submitted for this location.

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