Customer Reviews for Auman Motor Co LLC
(U-Haul Neighborhood Dealer)

170 comentarios

705 E Fairfield Rd   High Point, NC 27263
(Near Baker Rd)

(336) 434-9464

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 11 a. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(336) 434-9464

705 E Fairfield Rd
High Point, NC 27263
(Near Baker Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 11 a. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Cecil E. 
Clasificación:
5.0

Excelente

Ahmed T. 
Clasificación:
1.0

We were told my multiple Uhaul employees that the truck was dock height which it was not. This was our first time renting a box truck so we relied on the information from the employees. I advised multiple times that it must be dock height. This caused us to have to physically load and unload 9 pallets by hand. This is why we had to keep the truck for additional days. I have called and explained the issues on two occasions and the supervisor has never called me back. Also, I have been billed for dolleys that we did not request or use. This appears to be a scam and I will never do business with Uhaul gain. This has cost my small business a lot of extra expense and noone at Uhaul will own the mistake.

Jeffrey S. 
Clasificación:
5.0

Friendly, helpful staff. Flexible hours. Great experience!!

Patricia L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christie W. 
Clasificación:
5.0

I ordered a utility dolly and 10 furniture pads, neither of which came with the truck. When I disputed the charges I was informed someone from U-Haul would reach out the next day. Nobody ever did and I was charged for stuff I didn't get.

Laura B. 
Clasificación:
5.0

Can't think of anything. At this location, Tim was great - an excellent representative for U-haul. From a corporate perspective, I received a call to redirect me when a trailer was not available at the originally assigned location - which was greatly appreciated and which worked very well.

Bob M. 
Clasificación:
5.0

Had to ask for help to load the trailer onto my hitch. It is pretty heavy and the lady helping me with the paperwork made no attempt to call for help until I finally asked if someone could help me lift it.

Mauri A. 
Clasificación:
5.0

Confirmation email said pick up at Auman Motor Company. Called them. They had no reservation for me. Canceled due to poor communication and poor service. Searching for alternative company to do business with. Thanks alot.

JEFFREY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP M. 
Clasificación:
5.0

Free rentals‼️👍✔️

CHRISTOPHER H. 
Clasificación:
5.0

Great Place

TIMOTHY A. 
Clasificación:
1.0

The owner of the business was very rude and sketchy.

Micheala W. 
Clasificación:
5.0

Great Folks

TIMOTHY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP I O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim A. 
Clasificación:
5.0

Excellent customer service

BYRON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila T. 
Clasificación:
5.0

Great dealer

Byron F. 
Clasificación:
4.0

Everything was great, thank you.

Corey W. 
Clasificación:
5.0

Great Folks

Tim A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adrene H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROOSEVELT W. 
Clasificación:
5.0

Very pleasant and helpful. Tim helped me determine what size trailer I needed and it was perfect. Took about 15 minutes to complete the paperwork and I was on my way. Thank you Tim and Terri for taking such good care of me. Would highly recommend Auman Motors!

Tammy H. 
Clasificación:
3.0

Owner had no clue how to change my drop off location

Carl G. 
Clasificación:
3.0

My experience with uhaul was horrible , I reserved a truck 3 days before my move out of state and planned everything around it , day before my move they wanted me to drive an hour out of my way to pick up the truck ....this was totally not what I asked for . It literally took me all day to find another uhaul in my area to work with me then it cost me an additional $80 which I should not have had to pay for because of the inconvenience of uhaul messing my reservation up....I will not use this company again .

Shane L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Loretta Y. 
Clasificación:
2.0

Location was closed when I dropped off my vehicle. So if maybe you all provide instuctions somewhere around to instruct how to properly drop of the u-haul. The call center was closed so I had to go through customer care. Not a bad experience the location was kinda underwhelming but not bad. Thanks for everything U-Haul. Great experience everytime all the time.

Kennon F. 
Clasificación:
5.0

The owner was nice and friendly

Tim A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Savion G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh T. 
Clasificación:
5.0

Personal amable

Katie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

joe F. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim A. 
Clasificación:
1.0

The woman was very rude and nasty attitude

JEFFERY B. 
Clasificación:
5.0

Consider "In town" rentals for one half day at reduced rated. I don't need 24 hours.

charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIREK Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany B. 
Clasificación:
4.0

Hours of Operation were wrong for Saturday. U-Haul Representative told me to pick up at 8am. They are not open for business on Saturday until 9am. Granted - Auman's Website states hours are 8-11 on Saturday. Because I had movers coming at 8:30am I was in a panic. Tim took great care of me. Other than the hours error / they were very nice!

Jennifer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDDWARD J. 
Clasificación:
5.0

Great location

drew W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin A. 
Clasificación:
4.0

More mid-sized units

Clasificación:
5.0

El cliente no dejó un comentario.

Tim A. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRUCE S. 
Clasificación:
3.0

Did not have any hand trucks available to use

Joshua A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Deborah C. 
Clasificación:
1.0

I booked at North Main Street location, they transferred me to another place 30 min away, I waited two hours to pick up the trailer, dispatch issued a credit which was applied to a CANCELED debit card rather than the card used for the rental, and they tried to charge me for extra mileage in London KY even though they had issued a 75 mile credit to make up for the extra mileage they caused me on the front end. I will NEVER Use U-Haul again as long as I live, I will leave reviews to this effect everywhere I can find a place to do so, and I will make sure my friends don't rent from U-Haul as well.

tara N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shane W. 
Clasificación:
5.0

El cliente no dejó un comentario.

OTIS R. 
Clasificación:
1.0

Equipment was tagged for out of service. But, not in the area where it could be seen. It should never have been rented.

Alfred P. 
Clasificación:
5.0

Great people, very helpful

Frank F. 
Clasificación:
5.0

I was the first person they had that used the online app. They were very appreciative of not having to do all the paperwork. lol Very friendly people, Had the truck right at the door waiting for me.

phillip B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
4.0

El cliente no dejó un comentario.

John J. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle D. 
Clasificación:
5.0

Excellent all around!

Duane B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim A. 
Clasificación:
1.0

Representative from location called day before drop off to explain that they would be open despite the impending weather heading in. When I arrived it was a small lot where the 6" of snow on the ground showed that NO ONE had been there since the snow fall of the previous day. No designated key drop box. I had to call UHAUL customer service to explain and make sure the mail slot in the side door was ok. Very disappointed in the lack of service and set up of this location and I WILL NOT be using them again.

Garrett T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim A. 
Clasificación:
5.0

Tim was very helpful and accommodated us by meeting us at a time when he isn't usually open.

Gina J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dennis A. 
Clasificación:
3.0

Dropped off during non operational hours.

Benjamin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judie P. 
Clasificación:
3.0

Good rental. Thanks.

Johnny P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita B. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARK L. 
Clasificación:
5.0

The truck had a leak some of my stuff got wet . But that was it

JEFFREY S. 
Clasificación:
4.0

These guys called to confirm, had the trailer ready to go, attended to me quickly both at pickup and return, and were all around great to work with.

WILLIAM M. 
Clasificación:
2.0

truck was dirty. I had to sweep it out. It was full of dirt glass and animal hair

dawn L. 
Clasificación:
3.0

El cliente no dejó un comentario.

RUTH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL W. 
Clasificación:
5.0

The person was very polite and helpful

MAYBERRY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

KEITH E. 
Clasificación:
5.0

Concerning the vehicle, the ramp was too short to easily and safely load and unload a refrigerator and freezer. It should be twice as long.

DAVID B. 
Clasificación:
5.0

Thanks for the use of the truck

KATARSHA M. 
Clasificación:
1.0

Ended up picking up a truck from this place because at the original nearby location, the staff spilled liquid on their computer making it incapable of making a contract. That staff brought us to Auman Radiator. Ignoring all the other trouble we had been to, about an hour later, we started to ask if we could have some sort of consideration in price because of how long this has taken, but were cut off by the staff who rudely interrupted and yelled at us. Worst customer service I've ever received. We would have perfectly fine with him just saying, "I'm sorry this ended up being so much trouble, unfortunately I cannot change the price. Next time we will handle this better." I have no idea how this staff successfully runs a business when their communication to customers consists mainly of yelling. Will not return to this establishment, and am disappointed with both locations I had to visit today just to pick up a truck I had confirmation of renting days earlier.

Donna R. 
Clasificación:
1.0

Paid with a credit card and total was $104.96 get an email and has another charge for $53.77. Was never aware of any other charges for this u haul very very displeased in the way this was handled. Moving into a new house and now not having the money to switch the power over into our names, landlord is having it taken out of their name today, this really screwed us and we will never use u haul again or ever reccomend to anyone

Chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BIYANCA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUG P. 
No se han enviado comentarios para esta ubicación.

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