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Customer Reviews for Augusta Lock Storage LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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It has been a week and four days and I have yet to receive my deposit which has been an inconvenience. I will never use uhaul again.
TYISHA W.Very happy with the experience.
Michael H.The young lady was professional, helpful, and polite.
Bridgette J.Nothing y'all did a excellent job
WESLEY R.Easy pickup and drop off.
George D.Make sure the customer gets what he/she has put in their order. I didn't have a piece of equipment (dolley) that I needed and that made a huge difference with moving.
Kierra H.Check returns before customer leaves and make sure customer is aware of additional charges. Don't make unauthorized charges on customer credit cards the day after the equipment was returned.
Chad B.Check returns before customer leaves and make sure customer is aware of additional charges. Don't make unauthorized charges on customer credit cards the day after the equipment was returned.
CHAD B.We rent UHauls frequently. This was a location we had never been to before but was the closest location that had what we needed. The experience at this location was so positive that I told a coworker yesterday that they are well worth the extra miles. Employees were pleasant and helpful. The location we normally rent from is chaotic and unorganized
James W.The location charges an additional $20 for after duty hrs turn in even when NO ONE will be present for your turn-in
Francisco R.Open earlier than 9 and have someone in the office instead of having to call to find someone.
David N.The owner of this business was not in office either, but she did answer my phone call and instruct me as to what I needed to do to drop the truck off.
rodriguez J.It was a very bad rainy day, but they, David has helped us hook everything up. And unhook everything they're the best in the business.
Paul L.Very satisfied
JORDAN O.You over charged me
SEQUOIA D.Smoother communication with client
Joshua T.Nothing at all the experience was fast and awesome And Josh was a big help and super friendly.
Mariel W.We did not receive furniture pads as reserved. Pickup location said it would be refunded. Called ahead and told dropoff location since refund was not yet processed. Dropoff location gave extreme grief even with a reference number provided by U-Haul. Dropoff still charged my card for the pads and now going through another dispute over it.
Michael E.Very nice guy.
Robert H.Nada
Ruby A.