An overall great pleasure
Wanda C.
Customer Reviews for Aubuchon Hardware 080
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Uhaul employees need a better training on how to make a contract. Employee told us it was 29.99 a hour. And we said no its not. But he did however check into it . He also called for help.
janice M.Cab STUNK of stale cigarette smoke. No cruise control. No backup camera or warning alerts. Very noisy can. Very poor fuel mileage
Anthony B.Long and painful process. Trying to be nice, but the crew there is painfully useless.
Shawn M.It was clean just a lil dirty and dusty in the back
Dorothy C.The only issue we had was we checked in the afternoon before we where supposed to pick up the truck and trailer and you didn't have any in the state! Uhaul had to scramble to find what we reserved.
Michael K.Great service and easy pick up and delivery. thank you!
Richard R.Great experience!
Becky P.The staff seemed to struggle with the paperwork and what needed to be done for me to be on my way, even more when I returned the vehicle and was actually snappy and rude to me . Definitely won't be returning to that store ever again
Kristin B.This was horrible. I will never use uhaual again. You did nothing but lie to me over charge me and made me late. I'm looking into a lawyer so you know you guys charged my account multiple times an I didn't even ok it once I was told no charges would be made until someone talked to me and we resolved it but no one contacted me or emailed me very unprofessional on your guys part
Justin L.The person who got our uhaul didn't really know what they were doing, couldn't explain anything to us. Needed Days added. Charged us for it then got a call from the drop off location I was late dropping off. The whole uhaul rental was the worst, and then had to go pick up an auto tow an hour away from my house, they split up my combo order and I started getting charged for safe tow and taxes separately. We used uhaul 5 years ago and had no problems. I was not happy with how our rental was handled. I don't think I'll ever use uhaul again
James M.Instead of just wooden slats to hook tie down or ratchet straps to, perhaps rings every 6 feet would work better or give you a better option.
Christopher J.The wind made the right side mirror spin and was useless for determining hazards on the right of the truck. The left side mirror had a crack. The windshield had a rock penetration in the view of the driver. This vehicle was very dangerous, and am extremely disappointed in uhaul. I would have turned around but had not realized the issues before becoming committed on the Highway.
Angela S.You should have people upload photos of themselves and their ID's when they initially make a reservation. That way if someone is going to have issues with phones then they would know beforehand. Not right when they are supposed to be on the go with whatever plans they have for moving. I was late for pick up. So I understand that part was my fault as far as timing for online "pick up" was past. Now I'm sitting on hold (at least 20 mins so far) waiting to speak with someone about my card being double charged for 2 trucks and 2 insurance fees. Because the person at the location of drop off had no idea how or what the problem was.
STEFANIE C.