We rented a truck to drive across country. The gentleman who was at the desk had prepared the truck himself. He was very professional and everything was ready to go. I had noted that this location had higher ratings than some of the other locations and I was glad I chose it.
Francis B.
Customer Reviews for Attic Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I've used self storage services over the years and this business far exceeds the level of service I've received from other businesses. Appreciate the one year lock in price - that's a huge differentiator. I didn't notice it on your sign until I was leaving.
Joseph P.Customer service was great. Will use this business in the future. Thanks.
MICHAEL D.Fix the truck! It is not funny
Oleksandr S.Helped us get all set up. Explained everything. Very pleasant people.
Daniel A.The location and equipment are excellent. The app however, is terrible. I could not check in. The app kept freezing. If the owner were not on the premises, I would have had to wait for an hour while my moving team were waiting on me. The owner asked if I had an android, which I do. He said that the app only works consistently with iPhone. Message received U-Haul. Do better.
AMIRA R.Excellent equipment and service
Vicki G.Love renting from here! Owner is always very helpful and kind.
SASHA L.Sharon and employees were excellent. Went on and beyond to help experience. Excellent customer service.
Gissette R.No one there at 2:30 pm on Saturday.
Thomas B.Place of pickup was great, Staff was great. But the truck we got needs to be Fixed. Water was leaking into cab, into the a piller panels when it rained on us. We got wet on our trip home. Was not to happy about that.
Timothy R.Everything was good. I only wished it had a GPS and had good radio stations that came in.
jean M.nothing. You all excel at renting just what I need, Thank you
Suzie S.All is good, very happy with my experience with uhaul. Glad you are in our community
Joseph B.Quick and efficient, no complaints
Timothy W.Best uhaul experience yet. Thanks
Josh D.Everything went very well. Don't change anything. Keep doing what you are doing.
Gary K.Excellent professional service!!
Ronaldo S.Very helpful and friendly service. Would recommend to anyone looking for a U-Haul, storage and packing supplies. Great place!
Richard J.Very satisfied! We will use this location again.
William R.Friendly and efficient.
Edward M.Great efficient service. Have used this location before.
Jim K.Shawn was very efficient and made both daily transactions easy. the equipment was clean and operated perfectly for our neess.
Michael I.Friendly and very helpful at the Attic self-storage location. Have used this location multiple times and would highly recommend to anyone in the area.
Antonio L.The girl who finally answered the phone was rude and not helpful at all just said in a short voice “I'll send you a link to a video , do what it says!†And I lefts two voice messages to the phone number on the door and they NEVER called me back.
Marcy C.Guy was unfriendly
Emily P.fast / efficient check in
Alexander V.This is my prefered uhaul location. Never any problems.
Mario F.Apparently where I pickup the truck was an independent store .. so they could not help with cancel the U-Haul storage place in Ocala .. reason for cancellation was too far away .. every thing else went smoothly.
Maria C.Great place. Helpful staff.
scott S.Always great service
Kevin S.Very nice staff and facilities.
Harold H.We appreciated U-Haul's quick response to our request for a truck rental. Thank you.
Diane S.The customer service rep (Sean)was excellent, and answered all questions and explained the process fully. Very satisfied with our experience at this location. Thank you.
Rosie B.Limited hours on Sunday with no provisions to drop off and secure trailer.
Irwin B.Very easy rental. Thank you for the cheerful trailer hookup, even though it was pouring rain. Thank you.
Mike B.Nothing is ever what it is advertised as. 19.95 a day isn't real. 19.95 turned out to be 137.00
Leo M.Shawn was Awesome!!!!
Michael S.The way we look at it, we got superb advice and counsel when renting and couldn't be happier with the outcome and the equipment. We'd definitely come back to this location again. Stephen Clouse
Stephen C.Nothing
James R.GREAT SERVICE
JOAN A.No personal on duty during drop off.
Matthew G.Not a thing! Everything was perfect!
Joan M.I showed up to return the vehicle at around 3:58pm. The person shut the blinds as he saw me pulling into the lot. When I walked in, he said we are closed and the truck will be checked in tomorrow. I know it was a Friday afternoon and he wanted to leave but I think it probably would have only taken 2 min to go over the vehicle and get the receipt. Otherwise he was accommodating in prior conversations.
Salvatore C.The owner/manager was very helpful and a pleasure to deal with. Nice and clean, professional facility. Well run, and friendly. I highly recommend this location!
Ljubinka S.The personnel lay this location were great
Mark E.Nothing,when I rent there always excellent service from Shaun an his crew
don S.Sean was great. Thank you.
Richard R.Shawn Doering was extremely helpful and went the extra mile to remain open for us on a Holiday.
George W.The customer service gentleman was very nice and accommodating!! Don't change a thing!!!
Betty D.Excellent people professionally treated Thanks
Grabiel S.Very friendly and helpful staff
Kevin S.owner was great easy pickup and return
William K.Top notch location. Always reliable with trucks and accommodating. Never had a single issue when renting trucks here.
NICHOLAS F.Easy to work with, Truck is clean, great condition, spacious for me, very convenient. Strongly recommended!
MIKE H.From beginning to end, it was excellent service. Would highly recommend.
Josephine D.Please cancel..do not need storage..it was a mistake
MICHAELANNE D. | ReservationGreat Facility with helpful staff
Robert K. | Overall ExperienceTom and Janis were great !!!!! I don't think it could be possible to have had a better experience. They took care of everything we needed on the phone ,walked us through everything. we were not able to be present when our house sold, and they helped the movers get it all in. And when it was time to move out they went above and beyond to take care of us on our schedule. Can't say enough about them and their help. it was a great experience.. Thanks Rick
Richard H. | Overall ExperienceSee you again. Maybe in 2020. Working on plans to return to Venice.
Martin J. | Overall ExperienceRented Uhaul on 2 occasions, both times the experience as good as it gets, also used them for climate control storage for a couple months. This place is spotless with cameras everywhere. A+++ Staff
Ken L. | Overall ExperienceVery nice people. Very clean unit. Price was excellent. Highly recommend
DEBORAH R. | Overall ExperienceThe access hours are not convenient for people that work.
SILVANA L. | Overall ExperienceThe hours were short since most people would work till 5pm and being closed on sundays only gives 1 day...(saturday) to get your stuff out. Maybe some small time frame on Sunday to help out.
JAMES D. | Overall ExperienceWe didn`t utilize the storage facility.
Privacy R. | First ImpressionsVery organized and clean
Privacy R. | First Impressions