WORST Uhaul experience I have ever had. The interior of the truck was covered in cat hair and cat URINE!!. The smell was unbearable. It was absolutely disgusting. I drive it with windows down to a uhaul rental center near my home and asked for a new truck, which they couldn't accommodate. They did however clean the truck for me as best they could but it didn't cover up the smell. The owner said that in his 20 yrs at uhaul, it was the worst condition a truck has ever been in that he has seen. I had to drive 1900 miles across the country in this truck. I am highly allergic to cats and it made for the worst 3 day experience of my life. I've called Uhaul with no luck getting a return call. I filed a complaint online and of course, no return call. What does Uhaul care? They got my money. Absolutely despicable.Corey L.
Customer Reviews for Attention To Detail
(Distribuidor de U-Haul del vecindario)
Wheeling, WV 26003
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 10 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
have vehicles at the location where I initially rented fromKEVIN F.
It was a last minute rental and they were very helpful in making it happen.Heather K.