Customer Reviews for Athens Barn Center
(Distribuidor de U-Haul del vecindario)

660 comentarios

613 Congress Pkwy N   Athens, TN 37303

(423) 746-1220

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 10 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(423) 746-1220

613 Congress Pkwy N
Athens, TN 37303

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 10 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

DWIGHT J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
5.0

Friendly environment very helpful well managed

CHARLES A. 
Clasificación:
5.0

Rented an appliance hand truck for some heavy articles. Was rented during a holiday. Tried returning it twice but they were closed. Returned item the following day and they adjusted the return date so I didn't have to pay for the times they were closed. Thank you for your professionalism.

TERRY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

VOYD N. 
Clasificación:
5.0

Great service

Serv P. 
Clasificación:
5.0

Always reliable and excellent. Have used 7 times and never disappointed.

MARK C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

Kelsey was very helpful. And she printed the receipts for me

CURTIS ALAN S. 
Clasificación:
4.0

Helpful staff in disconnecting and parking the trailer.

SAMUEL S. 
Clasificación:
5.0

We have dropped 3 trucks off at this location over the past 4-5 weeks (26ft, 20ft & 15ft) and have yet to see anybody here. Most likely just the timing of our arrival vs. business operating hours.

Johannes N. 
Clasificación:
5.0

Excellent service as always

DAKOTA H. 
Clasificación:
4.0

They could have showed us a few things and we had to replace a fuse. Windshield wipers quit working.

WILLIAM G. 
Clasificación:
1.0

Never received promised call from u-haul rep.! DO NOT appreciate small charge for additional mileage when our reserved truck wasn't available..we had to drive to another u-haul center which delayed our plans but that's ok?! ( Huntsville, AL ). Add to this a " I only work here attitude " and we can't truthfully say it was a good experience!

Shane W. 
Clasificación:
5.0

Very professional and efficient

EDMUND M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LLOYD J. 
Clasificación:
5.0

Arranging this involved many steps and adjustments on my part and Kelsey did a fantastic job of assuring my best experience in truck type, amount of time needed and one way drop off location. The mid-size truck with the ramp was absolutely perfect!

JAMES M. 
Clasificación:
5.0

Kelsie and Steve are always professional friendly and patient. Look forward to our visit...

STEVEN A. 
Clasificación:
5.0

There was an error in the amount of gas in the truck and they quickly corrected it. Staff was extremely helpful and friendly!

JOSEPH B. 
Clasificación:
3.0

Make sure the interior is cleaned and doesn't smell. There was a pill in the cup holder and garbage under the seats. Uhaul in general is falling behind the buck when it comes to rentals. The location I rented from was fine, no issue there with service. Pretty straight forward, cut and dry. However, it wasn't anything special

ANDREW P. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johannes N. 
Clasificación:
5.0

District manager was there. Very pleasant and listened to my suggestions. It would be nice if upon returning a U-Haul truck a few days early that there was a rental credit or a gift card to a local restaurant or something to say thank you because U-Haul can rent the truck out a few days earlier than expected and make some money.

LISA C. 
Clasificación:
4.0

open 7 days a week for more secure return of rented equipment

TRUETT B. 
Clasificación:
5.0

Nothimg

CAROLINE A. 
Clasificación:
5.0

Made reservation @6am picked up truck @ 10am when they opened. SERVICE Couldn't have been any better. Truck was great no issues. all around EXCELLENT.

MARK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard E. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUSTIN W. 
Clasificación:
5.0

Nothing. Excellent service.

NATALIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith A R. 
Clasificación:
4.0

Sanitize the cabin of the truck. Also, put ties in the back of truck to secure what is being transported, so contents don't slide. Checkin process and checkout process was very efficient! I liked how that could be done online. I also liked the updates U-Haul sent to my email and phone. Overall I was satisfied with my first time rental experience with U-Haul and will use again!

Karen G. 
Clasificación:
3.0

Again that was the first place I was supposed to pick up the equipment. Had to go to another Location.

Jesse G. 
Clasificación:
5.0

Outstanding experience! My “go-to” place for any Uhaul equipment!

RAYMOND L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN A. 
Clasificación:
5.0

This was 2nd time using Uhaul and 1st time using this location. Very good customer service.

ADAM R. 
Clasificación:
5.0

Nothing. But need new people who are moving helpers. Ours supposedly were professional. They weren't, 1st they were an hour late. Then they were told to load a 6x12 trailer. Explained how I wanted it loaded. They ignored my wishes and didn't stay for the 2hours because of bugs in a storage shed. Worked 75 minutes made us pay them directly for 2 hours. Uhaul also charges us for the loaders. Called Moving Help 3 days phone times out and hangs up. Call me at 505 907 5671.

Ira B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth J. 
Clasificación:
5.0

for the price i paid you think you would wash your trucks and not rent one that looks like it had two months of dust on truck.

VAUGHN M. 
Clasificación:
5.0

Kelsie and Steve do a great job. Easy to work with and very thorough. A delight to work with...

STEVEN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH M. 
Clasificación:
5.0

Overall…. Outstanding!! Great place to do business with!

RAYMOND L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARREN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

COTY R. 
Clasificación:
5.0

Outstanding service!

RAYMOND L. 
Clasificación:
5.0

Great service

PATRICIA O. 
Clasificación:
5.0

Very Friendly customer service!

KEITH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORALIE B. 
Clasificación:
1.0

We rented a Uhaul on Friday the 27th and returned it and the keys that night before closing time to “Kelsey”. On following Tuesday we get a call from a man who asked if we still had the Uhaul. We informed him it was returned the same day. (Friday) No one could see it in the parking lot? Or ask anyone else in the office about it first before calling? Later that day we see a charge from “TCarroll” saying we didn't put the gas at 3/4 tank and was at the halfway mark when we had actually filled the tank to where it was suppose to be when we got it. When we called them to take care of the problem we were told “it is what it is” and “we should have taken pictures”! They would not take off the gas charge. Very poor business ethics!

Jason M. 
Clasificación:
4.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES F. 
Clasificación:
4.0

El cliente no dejó un comentario.

William S. 
Clasificación:
2.0

Truck should have been out of service. Totally out of alignment an goes down the road at a 45° angle speedometer off and all outlets didn't work.

CLIFTON F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick S. 
Clasificación:
4.0

I was charged for 3 days when I only had it for less than 24 hours for the truck and the trailer

Randall S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey E. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN A. 
Clasificación:
5.0

closed when I got there, called the number on the business. Told me to leave the trailer and he would take care of the return. Gracias

TERRY E. 
Clasificación:
5.0

Everyone was extremely helpful, I would give them 5* rating. Staff was very helpful, and friendly! I will use them again, IF I ever move...lol

DONNA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

COTY R. 
Clasificación:
5.0

Just a little information on the common mistakes people make with big, unfamiliar equipment.

EDWARD S. 
Clasificación:
2.0

It was a business with in a business so U-Haul was not the top Priority.

THOMAS B. 
Clasificación:
5.0

Everything was good. Have used them several times.

TIMOTHY G. 
Clasificación:
5.0

Great customer service. Unit was ready, clean and swiftly moved through the sign in process.

SCOTT W. 
Clasificación:
5.0

Double check lights and tire pressure I trailer. Great, friendly staff...

STEVEN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark J. 
Clasificación:
4.0

Keep better tabs on the condition of tires. Our truck apparently had an alignment problem. The outer couple inches of tread on both front tires was completely bald. This caused me some concern that I might have a blowout driving the fully loaded truck at highway speeds.

Kevin W. 
Clasificación:
5.0

Staff was very knowledgeable and friendly.

JOSEPH R. 
Clasificación:
5.0

Excellent customer service! Best location I've ever used

JOHN F. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
5.0

Awesome experience!

SIDNEY D. 
Clasificación:
5.0

Staff were friendly and helpful: very easy to work with. Will definitely use again!

HUGH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WHITING D. 
Clasificación:
4.0

Make sure you don't come to this site 15 minutes before close. I had to sell the sales person on renting me a trailer. Once I convinced him that one of the trailers in the yard would work, he got me signed up in a few minutes.

KEVIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRELL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

I have rented a 5'x9' utility trailer from the Athens Barn Center U-Haul three times now in the past month. The check-out/check-in process has always been fast and efficient, the equipment worked flawlessly, and the people are friendly.

MICHAEL T. 
Clasificación:
5.0

Friendly staff. Good experience. Will rent there again.

JEREMY F. 
Clasificación:
5.0

Nothing location was just great.

DAVID W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis O. 
Clasificación:
5.0

Fast and very easy dealing with them in and out

SPENCER H. 
Clasificación:
4.0

Did not drop off in Athens. Dropped off in Santa Rosa Beach Florida as requested.

Sean H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY C. 
Clasificación:
5.0

Always excellent. Kelsey and the staff do a superb job, every time.

MARK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashleigh C. 
Clasificación:
5.0

Excellent as usual

JOSEPH K. 
Clasificación:
5.0

They are always so nice there and easy to work with i actually drive further to their location just to work with them there is one in sweetwater closer to me but I don't do anything with him cause he's mean his prices are three times higher than any other uhaul and he won't rent to ya on weekends so I go to the athens barn center they are a pleasure thx for everything

JONATHAN R. 
Clasificación:
5.0

Employee was kind and helpful and when I ran into problems with our move she helped me extend my rental with no problems.

JEREMY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL C. 
Clasificación:
5.0

Very good people.

Mykle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MISTER M. 
Clasificación:
5.0

Excellent interaction. She was courteous and professional. I would use this dealership again.

Mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve H. 
Clasificación:
5.0

Great people!!

Steve H. 
No se han enviado comentarios para esta ubicación.

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