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We used the contactless method and had to wait at the location for 45 minutes after we did the remote pickup for the location to bring a key to us and take the padlock off the truck. They were not very happy people at all.
Nothing that I can think of at the moment. That U-Haul app can be a little wonky at times.
No OFIs at this time that I can think of.
Drop off location was fine. They were closed. They processed my paperwork so they were great.
Excellent customer service friendly and cordial.
Waited 15 minutes while he was on a phone call, but he was a pleasant person
Easy drop-off.
Hidden fees on my bill that weren't mentioned before the use.
