Customer Reviews for Asset Storage Solutions
(U-Haul Neighborhood Dealer)

315 reviews

1415 Cranston Rd   Beloit, WI 53511

(608) 466-1717

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: 8 am–12 pm
Special Operating Hours
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 6/19/2024: Closed
  • 7/4/2024: Closed
  • 8/31/2024: Closed
  • 9/1/2024: Closed
  • 9/2/2024: Closed
  • 11/11/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(608) 466-1717

1415 Cranston Rd
Beloit, WI 53511

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: 8 am–12 pm
Special Operating Hours
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 6/19/2024: Closed
  • 7/4/2024: Closed
  • 8/31/2024: Closed
  • 9/1/2024: Closed
  • 9/2/2024: Closed
  • 11/11/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Steve Nilson 
Rating:
5.0

Employee was courteous and knowledgeable. He was fast and accurate. Very positive experience and would definitely go back there again.

Steve Nilson 
Rating:
5.0

Customer did not leave a comment.

Victoria Gerke 
Rating:
5.0

Customer did not leave a comment.

Tim Borowski 
Rating:
5.0

Customer did not leave a comment.

Glenn Armstrong 
Rating:
3.0

Check-in and trailer prep-attachment was good. However, trailer had one tire that had a leak and rendered the trailer to have a serious vibration along with the need to refill air multiple times. It made the trip difficult.

Dominick Squicciarini 
Rating:
5.0

Customer did not leave a comment.

Carl Carter 
Rating:
5.0

Customer did not leave a comment.

John Mansfield 
Rating:
4.0

Customer did not leave a comment.

Mary Helen Neubauet 
Rating:
5.0

The lady who helped us was phenomenal!! Thank you for being a kind human being!!

Jamii Woodruff 
Rating:
5.0

Customer did not leave a comment.

John McFeely 
Rating:
4.0

It started to sleet/snow, I turned on the wipers and one flipped almost off and was barely hanging on to the wiper arm. Was useless and I had difficulty seeing. Dangerous! I called and left a message (it was after hours) immediately to the uhaul location I rented it from, never heard from them back. Terrible.

Sandra McNett 
Rating:
5.0

I can’t see anything this location could possibly improve on. I’d never rented a UHaul before, and the woman that helped me was AMAZING! Extremely helpful and knowledgeable employee! I will definitely use this location again in the future.

Sandra Earnest 
Rating:
5.0

Customer did not leave a comment.

Randy Gauvin 
Rating:
3.0

I had appt to pick up 5:30 pm. Confirmed in a text and email. This location closed at 5pm. The phone number for uhaul the lady was not very useful. So I got the trailer a day late delaying me. I then got a text asking when the trailer would be dropped off other people were waiting for it. I used the trailer for less than one day but I was chargers for the three days. Very unhappy renting a trailer this time around.

Joshua Campbell 
Rating:
5.0

Customer did not leave a comment.

Juana Martinez 
Rating:
5.0

Customer did not leave a comment.

William Ruck 
Rating:
5.0

I am terrible with names, but the woman who was working the desk was delightful - super helpful and got me on my way quick as can be. She was ready to help me out when I got back, and I think she's great!

Alicia Bailey 
Rating:
5.0

Very helpful and pleasant.

kenneth jackson 
Rating:
4.0

Nothing... I was greeted with open arms, shown excellent curtomer service, treated with respect and genuine concern regarding my needs. Keep up the good work!!!

Paul Seefeldt 
Rating:
5.0

Excelent

Roman Santos 
Rating:
5.0

Nothing

George Williams 
Rating:
5.0

Customer did not leave a comment.

Kim Capstick 
Rating:
3.0

Customer did not leave a comment.

Andy Stout 
Rating:
1.0

Our vehicle broke down and our cat died unexpectedly forcing a 3 hour delay. I was yelled at and hung up on

Lynsey Ruscher 
Rating:
3.0

Location was fine. Using the app to check our and return the vehicle was a nightmare.

Jonathan Urish 
Rating:
4.0

Don't require secondary authorization to rent a truck. I live alone, and I was driving the truck alone. Doing the checkin through the UHaul app requires secondary authorization for no reason at all. I had to wake my mom up just to have her be my secondary authorization. It's dumb.

Maximilian Zeller 
Rating:
5.0

Friendly, prompt service.

kevin clough 
Rating:
5.0

Uhaul at 1415 Cranston rd beloit Wisconsin a lady there by the name of Jody was super helpful, as she always is as we have rented before. She is very courteous and makes us feel very welcomed way more than any other uhaul place we have rented from in the past. Jody by far is the best and we will only be renting from her from now on because of our wonderful great experience with her!!

TOM KAYE 
Rating:
5.0

Person working was very good with explaining everything

Margaret King 
Rating:
5.0

Great location to rent from!

Cory Scheider 
Rating:
5.0

Very easy pick up and drop off. Reasonable price for the trailer I rented.

Arthur Goldsworthy 
Rating:
5.0

Customer did not leave a comment.

MUHAMMAD JUNAID 
Rating:
5.0

Again very very good experience

Alicia Larsen 
Rating:
5.0

Customer did not leave a comment.

Tammy sanda 
Rating:
5.0

Customer did not leave a comment.

Zachary Truss 
Rating:
5.0

Customer did not leave a comment.

Tim Daniels 
Rating:
5.0

Thxs so quick and easy. Very pleasant staff.

Debby McPherson 
Rating:
5.0

I'm a repeat customer and will continue to rent my trucks here!! The staff are awesome!!! Customer service is always exceptional!!!!

Dawn Everon 
Rating:
5.0

Customer did not leave a comment.

Jim Maloney 
Rating:
5.0

Customer did not leave a comment.

Dustin Wilson 
Rating:
5.0

Customer did not leave a comment.

James Mayers 
Rating:
5.0

Customer did not leave a comment.

George Williams 
Rating:
5.0

Customer did not leave a comment.

Susan Sheetz 
Rating:
4.0

Customer did not leave a comment.

Todd Gess 
Rating:
5.0

The people were very polite, positive and supportive. Helped us with everything and explored any questions we had. Very good overall experience!!

virgina muenchow 
Rating:
5.0

N/A

Theodore Vincetich 
Rating:
5.0

Customer did not leave a comment.

Dominic Dedolph 
Rating:
5.0

Customer did not leave a comment.

Alona Wessels 
Rating:
3.0

Don't tell a customer that you will have to drive 300 miles round trip to pickup the trailer they have rented, that is not a reasonable request. We ended up waiting an extra day and then leaving quite a bit later than planned in order to get a trailer at the originally expected location listed above. It is doubtful that we will use Uhaul again and will not be recommending to anyone else.

Wayne Dosch 
Rating:
5.0

Nothing... all good

TJ Vincetich 
Rating:
5.0

Customer did not leave a comment.

Lori Huntoon 
Rating:
5.0

Customer did not leave a comment.

Robert Hansberry 
Rating:
3.0

Customer did not leave a comment.

Donyelle Bridges 
Rating:
5.0

Customer did not leave a comment.

Rosean Jenkins 
Rating:
5.0

Customer did not leave a comment.

Amy Kniffin 
Rating:
5.0

Customer did not leave a comment.

Armando De leon 
Rating:
3.0

Customer did not leave a comment.

RONALD YORK 
Rating:
5.0

my last 2 experiences were not good, this time it was very refreshing

PHYLLIS JOHNSON 
Rating:
5.0

The workers are always friendly

amy haynes 
Rating:
4.0

Customer did not leave a comment.

Sean Anderson 
Rating:
5.0

Customer did not leave a comment.

Suzanna Guzman 
Rating:
5.0

Customer did not leave a comment.

John Mansfield 
Rating:
5.0

I dropped it off and used the 24/7 option to return, as the business was closed. It was easy to follow instructions and return the truck.

Rebecca Fraedrich 
Rating:
5.0

Nothing the service was excellent everything went very well I highly recommend this dealer on Cranston

CHARLES TURNER 
Rating:
4.0

the individual I dealt with was very pleasant and helpful

william warhurst 
Rating:
5.0

In and out in 5 minutes.

Richard Kunde 
Rating:
3.0

Hard to say. The remote pick-up function wasn't working which is a corporate problem rather than one specific to this location. It was massively frustrating.

Jonathan Urish 
Rating:
5.0

I never have good customer service with Uhaul before. Until I use the one I Cranston Ave Beloit. WI Thank You.

BRAULIO MAXIMILIANO 
Rating:
3.0

Customer did not leave a comment.

Mallory Carter 
Rating:
5.0

Truck ran great, no issues. Just wish it had a better suspension, I have a stiff neck from the bouncing ride. That really sucks.

Michael Smith 
Rating:
5.0

Customer did not leave a comment.

MINDY HENTHORN 
Rating:
5.0

The attendants were very helpful and friendly. Would definitely recommend them to others.

Ronald kollasch 
Rating:
5.0

Customer did not leave a comment.

David Neuville 
Rating:
5.0

Always great customer service at this location and no different this time accommodating a 2nd truck on short notice. Thank you!!!

David Neuville 
Rating:
5.0

Customer did not leave a comment.

DeeAnn Grice 
Rating:
5.0

No improvements necessary, the service is prompt, accurate and professional.

lynn edwards 
Rating:
3.0

Customer did not leave a comment.

Melissa Fleming 
Rating:
5.0

Nothing needs improvements. Good people and good quality trucks Linda and Jose Carrillo

Linda Corrill 
Rating:
5.0

Wonderful experience. Very helpful and friendly staff.

Richard Zurad 
Rating:
5.0

Jody was amazing thankyou for arranging all this for me and reffering a great help with the unload. Will be using the Beloit location again with all my needs.

Randy Horter 
Rating:
5.0

This U-Haul location is exceptional they always go the extra mile to get you in and out even at the last minute thank you

CHARLES TURNER 
Rating:
5.0

Customer did not leave a comment.

Marilyn Kreinz 
Rating:
5.0

Jody is always very helpful and so polite. She is the reason why I go to that uhaul place specifically!!

TOM KAYE 
Rating:
5.0

Customer did not leave a comment.

Passion Richardson 
Rating:
5.0

Customer did not leave a comment.

Derek Hoaglund 
Rating:
4.0

Slow on getting me checked out but not too bad.

Todd Farley 
Rating:
5.0

X

Pamela Braun 
Rating:
4.0

Customer did not leave a comment.

Bill Graway 
Rating:
5.0

Customer did not leave a comment.

Agnieszka Stefaniak 
Rating:
5.0

Customer did not leave a comment.

Eileen Beitz 
Rating:
5.0

Fast, easy, 💯 satisfied

Cynthia DeRosier 
Rating:
5.0

Customer did not leave a comment.

David DeCarlo 
Rating:
5.0

Customer did not leave a comment.

Shaun Dorsey 
Rating:
1.0

Got charged for a full day even though I called and said I was running late...

David Sesona 
Rating:
5.0

EXCELLENT CUSTOMER SERVICE! Very nice lady helping me check out the truck. Thankyou!

Veronika Messer 
Rating:
1.0

Customer did not leave a comment.

Alissa Heins 
Rating:
5.0

Customer did not leave a comment.

Robert Miller 
Rating:
3.0

The app had me take all kinds of pictures that I did not expect. It was an extremely windy, wet and getting cold so the drop off experience was not positive.

Gregory Peterson 
Rating:
5.0

NA

Jalaina Romero 
No reviews have been submitted for this location.

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