the individual I dealt with was very pleasant and helpful
william W.
Customer Reviews for Asset Storage Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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In and out in 5 minutes.
Richard K.Hard to say. The remote pick-up function wasn't working which is a corporate problem rather than one specific to this location. It was massively frustrating.
Jonathan U.I never have good customer service with Uhaul before. Until I use the one I Cranston Ave Beloit. WI Thank You.
BRAULIO M.Truck ran great, no issues. Just wish it had a better suspension, I have a stiff neck from the bouncing ride. That really sucks.
Michael S.The attendants were very helpful and friendly. Would definitely recommend them to others.
Ronald K.Always great customer service at this location and no different this time accommodating a 2nd truck on short notice. Thank you!!!
David N.No improvements necessary, the service is prompt, accurate and professional.
lynn E.Nothing needs improvements. Good people and good quality trucks Linda and Jose Carrillo
Linda C.Wonderful experience. Very helpful and friendly staff.
Richard Z.Jody was amazing thankyou for arranging all this for me and reffering a great help with the unload. Will be using the Beloit location again with all my needs.
Randy H.This U-Haul location is exceptional they always go the extra mile to get you in and out even at the last minute thank you
CHARLES T.Jody is always very helpful and so polite. She is the reason why I go to that uhaul place specifically!!
TOM K.Slow on getting me checked out but not too bad.
Todd F.X
Pamela B.Fast, easy, 💯 satisfied
Cynthia D.Got charged for a full day even though I called and said I was running late...
David S.EXCELLENT CUSTOMER SERVICE! Very nice lady helping me check out the truck. Thankyou!
Veronika M.The app had me take all kinds of pictures that I did not expect. It was an extremely windy, wet and getting cold so the drop off experience was not positive.
Gregory P.ND
Jalaina R.The lady that was there during the rental was fabulous .
Tammy S.Everything was good
Brian G.The trailer I needed was not available. Someone should have texted me and informed me of the fact. I rented a different trailers that turned out to be too small. Wasted $ 50.00 and 8 hours. Pissed to say the least.
David H.Friendly, knowledgeable customer service.
Tom B.Rental process was quick and easy. I love this location. They are friendly and know what they are doing.
Tammy S.I live in Janesville with a Uhaul shop within 2 miles away from my house. You sent me multiple text messages at the same time sending me to two locations to pick up my trailer. The one you chose for pickup was 14 miles away. Very inconvenient for me
Richard D.This location and employee were excellent. She was incredibly helpful after a bad experience at a Rockford location. I feel she's doing everything right. ¡Gracias!
Dawn L.Excellent customer service I had to add another day and was very happy that I was able to do that. The truck was super clean and drove really well and it was the 26 foot vehicle. I would definitely rent from there again, thanks so much
Karla S.The employees are always professional and helpful.
George W.Friendly, Courteous.
John K.Great job Picking up and drop off were smooth
James B.All was excellent. Always rent from U-Haul. Cranston in Beloit
Joanne T.When finding this place it was quite easy. Plenty of room to maneuver around in, & no questioning as to if you were in the correct place. You could tell immediately where the office was. It was super easy, & the employee was super friendly too.
Rhonda G.Very friendly staff and I'll definitely use again and recommend.
Michael Z.When I reserve at a location I would hope it would be there, Instead of moving it without informing me until I called. Therefore causing more mileage forced on than what I was renting. I believe that charge should be corrected and I be contacted. Also the steering wheel was way far off of center almost 45 degrees
Brandon C.Nothing you did good. EVerything went well and liked that you were open on Sunday. Very convenient since majority of people try to move on a day they are not working.
TAMMY M.Excellent customer service!
Julie B.It was fast and easy to check in and out. The lady at the counter was friendly and very willing to help make my rental good.
Richard L.They went above and beyond to help us out. We greatly appreciate all their help.
Leander B.Consistent outstanding customer service & equipment ! I appreciate how helpful they are.
KURTIS O.Great people
james S.Did not provide all of necessary tools (all 12 furniture pads! and utility cart were both missing from order).
Truvell G.Thank you God Bless
Chasney E.Was not the pickup location I requested. I drive past my preferred pickup location in Janesville and saw two 6x12 trailers sitting there. Very disappointing.
Michael H.Some trucks have a dolly. Some do not. I did not notice when I rented that this truck did not have a dolly. I needed to find a dolly.
KURTIS O.Jody and Molly were awesome! Even got a recommendation for a great pizza place too! She made a stressful day more relaxing.
Kathleen M.Nada
Leo S.I picked up a U-Haul at Asset Storage Solutions - 1415 Cranston Road, Beloit, Wisconsin and was VERY Happy with the service and gentleman there. He was personable and helpful. He met us at the door and quickly completed the paperwork and hooked up the U-Haul for us. I would highly recommend this facility.
michael C.I received excellent service from everyone involved in finding me the equipment near me that I needed to rent. The initial contact person, the regional equipment manager, the personal at the location where I rented and returned the trailer were all very helpful and I can't think of anyway they could've improved.
Chris H.Even though I had screwed up and reserved a truck for the wrong date they were able to rent me 1 and get me on the road. Saved my day!
Jim L.