Comentarios de los clientes para Aspen Square Inc Oneta

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Aspen Square Inc Oneta

Clasificación general:

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Brian G.
Clasificación:

El cliente no dejó un comentario.

logan E.
Clasificación:

This was not the original drop off location. I was suppose to drop it off at 26261 E 111TH ST COWETA, OK 74429. When I arrived, the lady refused to take my uhaul and accused me of stealing it because I didn't have a paper contract in hand. Then she told me she wasn't a drop off location and that I needed to find another place to take the truck. I then ended up dropping it off at 6700 E New Orleans St Broken Arrow, OK 74014.

Trever L.
Clasificación:

El cliente no dejó un comentario.

Kathi A.
Clasificación:

Local UHaul phones MUST be answered. Unacceptable to be unable to contact a location and verify storage reservation, which ended up not being available nor known until after the move had been completed and we ended up having to utilize Aspen Square when the Broken Arrow UHaul failed to have the storage we reserved.

Jeffery W.
Clasificación:

El cliente no dejó un comentario.

Ashley L.
Clasificación:

I accidentally locked my keys in the truck at night. I tried roadside assistance but they said I'd have to pay for a locksmith. So I waited for the next morning when they opened and called for over an hour with no one answering the phone. Finally got through and the “floater” (she said she didn't normally work there) didn't even know that she was a uhaul store. Said she forgot it was uhaul as well as storage. She couldn't open the lock box and had to call the manager to figure out how to get the keys out to open the truck to find my keys. Also when I rented I was not told a time to bring the truck back by so I estimated. I was not told if I would be late it would be a second day charge.

STEPHEN G.
Clasificación:

El cliente no dejó un comentario.

Catherine R.
Clasificación:

Site navigation was difficult when returning vehicle

Brian K.
Clasificación:

El cliente no dejó un comentario.

Carol P.
Clasificación:

Make sure that the requested and paid for equipment is in the unit that is being picked up. Then the customer service reps are not very helpful. I had to go 8 miles out of the way to pick up the furniture dolly. It was a terrible experience and put us an hour and a half behind schedule.

STEPHEN B.
Clasificación:

El cliente no dejó un comentario.

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