Customer Reviews for Arts Rental
(Distribuidor de U-Haul del vecindario)

310 comentarios

520 S Valley St   New Ulm, MN 56073

(507) 359-3896

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 7/2/2022 - 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(507) 359-3896

520 S Valley St
New Ulm, MN 56073

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 7/2/2022 - 7/4/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

Angela C. 
Clasificación:
3.0

Easy to get in and out of with trucks.

Andrew R. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harlan H. 
Clasificación:
1.0

The assistant did not attach the trailer properly and it fell off within minutes of driving away. Thankfully nobody was harmed, but this could've been seriously dangerous.

Alexander N. 
Clasificación:
5.0

Will, the owner of Arts Trailer Rental in New Ulm, MN was great to work with. A good ambassador for U-Haul. I would recommend him to anyone. Very pleased.

Bruce F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brewster B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Byron S. 
Clasificación:
5.0

The check in is always like 5 minutes use the app

AUSTIN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lory Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek B. 
Clasificación:
2.0

1) pick up 35 miles from requested city, closed that day, therefore, required uhaul app for pick up 2) Uhaul app inefficient-couldn't “find” my gps location, variable internet connection in remote area; took 45 minutes to check in; had to use sons phone for transaction 3) drop off location open on Saturday, took only one minute to return rental ( and was in the city I requested)

Janet V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jared U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff K. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony E. 
Clasificación:
5.0

El cliente no dejó un comentario.

todd L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy H. 
Clasificación:
5.0

Location was great. Online app should be less shitty and work correctly.

TUCKER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joye S. 
Clasificación:
4.0

No concerns! Friendly help to get the process completed & the trailer worked out great.

Bruce B. 
Clasificación:
5.0

Get more equipment to a top notch dealer so it is less stressful to the customer

Duane L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross P. 
Clasificación:
1.0

There is no drop off box for the key, when they are not open. Also, when dropping off the key, they guy was on the phone and acted like he was being troubled. It was not a business call. He was unfriendly and rude. I had rented a van for a few hours from there before and had no problems. This time, when my boyfriend dropped off the key, he was very rude, unfriendly and unprofessional. I hate to say it, but I guess it depends on who you are, on how they treat you.

Nancy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

Nada

Kent S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joye S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Alec T. 
Clasificación:
3.0

Cheaper on prices.

Rodolfo R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacob W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan L. 
Clasificación:
3.0

Check tires for wear and sweep trailer

Tom F. 
Clasificación:
5.0

Nothing.all was gd

MIKE H. 
Clasificación:
1.0

contract stated pickup in Apple Valley MN. Got a phone call day before pickup that I had to drive 1 3/4 hrs to New Ulm to pick it up. Arts was a dirty and disgusting place, the guy tending the place didn't even check the lights or tires after hooking me up. 4 hrs round trip and loss of 4 hrs income from my work due to H-Hauls screwup. I will never use U-Haul again!!

James H. 
Clasificación:
3.0

Uhaul called me 2 days before my pick up date to tell me I had to drive 2 hours to pick up my truck.

Erica D. 
Clasificación:
5.0

Thank you Art's for your nice vehicle and ease of renting.

Jessica R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Justin B. 
Clasificación:
5.0

Service was great. Easy to rent. I'd rent again in the future.

Julienne A. 
Clasificación:
5.0

Only uhaul in town.

Joan R. 
Clasificación:
4.0

UHaul was unwilling to have a trailer at the store in my hometown. So, I had to drive 1 1/2 hours to pick up the trailer and had to take an additional 1/2 day vacation

GARY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jane A. 
Clasificación:
3.0

Don't like being charged 10 bucks to clean a empty truck. Would have loved to know i was gonna get charged that

Anthony R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Teri B. 
Clasificación:
4.0

In and out quick, friendly service.

MARVIN A. 
Clasificación:
3.0

Again, had the same problem claiming that I did not have any orders on my account (from my end). I did drop off after hours, so there was no one there to help.

Karina K. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE B. 
Clasificación:
5.0

The location itself had great service. Uhaul overall made us drive 45 minutes to pick up a truck and return to the same location. We had to pay for gas to get the truck from this distant location.

MARY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

COREY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

william J. 
Clasificación:
5.0

It was so easy to pick up and drop off and the price was excellent.

CHRISTOPHER R. 
Clasificación:
3.0

Well where do I start. No truck when I showed up at my time. Had to wait 2 hours for a truck. Was told I was getting a 20ft truck. Got a 15ft truck instead. Not art's fault. People at office can't schedule right. Would prob go with a different company next time.

Zachary O. 
Clasificación:
5.0

El cliente no dejó un comentario.

renola D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin W. 
Clasificación:
5.0

I thougt Will was great to work with very quick and did a great job

Robert S. 
Clasificación:
4.0

The truck I used definitely needs new wipers and maybe some engine maintenance of some sort. But I got from A to B safely! The gentleman who helped me was very friendly, helpful and patient.

Rosa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey K. 
Clasificación:
3.0

I was incorrectly charged for an additional 38 miles. Out was cold and late so just paid the fee. I was not happy about that after a long day of moving.

Alan C. 
Clasificación:
5.0

Accommodating. Excellent experience. Well satisfied.

JERRYE R. 
Clasificación:
5.0

Yes, very nice guy at the store/shop. Really friendly and helpful.

Amanda N. 
Clasificación:
3.0

Both fenders were covered in sand and salt.

Gary F. 
Clasificación:
5.0

Although I had to drive from mpls to new ulm to get the truck I needed, I was informed early enough to plan for it. Will, at Arts rental in New Ulm, came in early to allow us to get the truck and on the road without pause. Will...thankyou. The truck ran wonderfully. Great experience. Thankyou

John M. 
Clasificación:
3.0

El cliente no dejó un comentario.

sheldon R. 
Clasificación:
3.0

Pick up location was 1 1/2 hour drive from home, which was not exactly convenient and was communicated to us just 2 days before our cross country move. Tires on the trailer were completely bald and should not have been rented out in that condition. That said, when the tire did fail in the middle of Montana, it was only about 2 hours from initial call and both tires were replaced and we were on our way.

John S. 
Clasificación:
4.0

Website said I could pick up the truck before store hours but the truth is that I could not, very frustrating start to the move in day.

Trevor P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sara H. 
Clasificación:
3.0

It was convenient and they gave me an extra day but it was a hassle because they ended up charging me for it.

BARRY O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Raymond B. 
Clasificación:
3.0

Was sitting down there for over a hour trying to get the app to work cause it wouldn't pick up my location. Was on hold with the company for 45 minutes!!; Then I couldn't return it in its original spot cause someone else parked to close for me to get the truck back where it belonged. One big mess! Would not recommend.

Kristen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NEIL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEATRICE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diana M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carrie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad E. 
Clasificación:
1.0

Trever was rude and made derogatory remarks to me and his fellow co-workers. He cursed me out and refused to assist me. He attempted to make me pay for my storage unit because he said “ My college did not qualify me for a free unit” he was racist, rude and overall unpleasant. He should be let go do to his lack of ability to treat customers as human beings.

Jasmine J. 
Clasificación:
5.0

nice guy

clyde S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel L. 
Clasificación:
5.0

The guy who helped me was very friendly and got me set up with a good trailer pretty quick so I could be on my way. I would definitely use his services again. ¡Gracias!

jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARSON S. 
Clasificación:
5.0

I had a very good prosses of picking up and dropping off my Uhaul rental truck. The personal were very helpful and friendly and i would recommend renting from a uhaul dealer for everyone.

Lewis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

pat F. 
Clasificación:
5.0

Very friendly, gave me best deal, super flexible and great customer service! Will use again and highly recommend, if needed.

John H. 
Clasificación:
5.0

The person who helped me on Friday June 5th was excellent.

Paul P. 
Clasificación:
5.0

Friendly helpful and fast I told him what I was moving and he fitted me with my exact needs

Renola D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dan J. 
Clasificación:
3.0

He never checked the truck in my presence so I took pictures of the condition of the truck, gas gauge, and mileage. Just to verify what the condition and counts were with the truck.

TERRENCE G. 
No se han enviado comentarios para esta ubicación.

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