Comentarios de los clientes para Arrowwood Mini Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Arrowwood Mini Storage

Clasificación general:

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Inga F.
Clasificación:

Check engine light was on. driver's visor broken. If you are going to charge $1.19/mile, trucks should be checked and serviced. Customer service was great! Wasn't able to inform because we dropped the truck after hours.

Joseph V.
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Terrible customer service.

Greg G.
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The woman running the location was not personable

Jennifer B.
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Customer survive was horrible, rude and hidden fees, very disappointed.

Jamie M.
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The lady that helped me was very sweet. Would be happy to go back with my next Uhaul needs.

Robert E.
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Female on 10/15/2020 failed to wear a mask, was rude and not very customer service oriented.

ALISHA H.
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Super helpful woman but the location is kinda hidden so we had to slam on the breaks to make the tight turn into the small location. We had questions on if the 26' truck would even fit there and there really wasn't any parking for the POV we were following with.

Leland D.
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El cliente no dejó un comentario.

marcella L.
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El cliente no dejó un comentario.

Ken H.
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El cliente no dejó un comentario.

shawn O.
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El cliente no dejó un comentario.

Romona D.
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I noticed when I dropped off the U-Haul I was charged a $25 cleaning fee. I do not feel that was right when the cab and the outside of the U-Haul were dirty when I picked them up..

Steffani M.
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I was charged extra for extra miles and it was because the truck I originally rented wasn't going to be there. So I got a call the day before saying it would be 20 minutes away from where I was suppose to pick it but. It added 30 miles to my trip and I was charged extra for it.

Diana B.
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El cliente no dejó un comentario.

Nicole W.
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El cliente no dejó un comentario.

MOLLY H.
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Our preferred location didnt have our truck (where the attendant was really awesome) so we got bumped to mile hill. The woman who checked us in and out was extremely rude and explained nothing. I felt like I was bothering her with my business. She was so unprofessional i felt the need to take a video of the truck before we drove off to protect ourselves. She handed us the keys with hardly a word. I dont rent uhauls often and wasnt sure how to find our truck. When we checked it back in she handed me another paper, "here ya go". I had to ask what the final charge on my card was and if that was everything we needed to do. Ill carry my stuff before I rent from this location again.

Jason B.
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No cell phone coverage to complete online pickup.

Tammy B.
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I had a very positive experience with renting my uhaul with allwood storage. Convenient, and dependable. And the dealer was efficient and polite.

MERCEDITA J.
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Convenient when the storage it's in the same place

Talmadge D.
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El cliente no dejó un comentario.

Thomas H.
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Lovely woman helped me...she was professional, and really nice! From my perspective, nothing !!

Jina H.
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terrible service. We had an issue and they didn't care. Corporate at Uhual also didn't care.

brandon G.
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The Covid-19 crisis has made the rental a nightmare... but that is to be expect. My negative review to due to the lady in the office. Her attitude was just rude and unwelcoming. She seemed as if she didn't want me to be there and didn't want my business, and for this I will never rent from this UHAUL again.

Dean C.
Clasificación:

Have someone that can hook up the trailers and unhook the trailers!! I'm on disability that's why I went to U-Haul so they did the hook up!! I wasn't sure if I hooked everything up correctly or how SAFE the trailer was!!! Never going back very poor customer service!!!!!!!!! If I could give zero star I would. Very disappointed.

Arron C.
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The process of checking in and out online, takes way too long. I was an hour late to start moving because of this.

John S.
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El cliente no dejó un comentario.

Eduardo I.
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For not having a reservation, the rental process went really quick.

Stephanie H.
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Was very straight forward process, and the lady helping us was helpful and pleasant. Overall excellent experience.

Daniel D.
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El cliente no dejó un comentario.

Kim S.
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El cliente no dejó un comentario.

Vicki M.
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El cliente no dejó un comentario.

Denise S.
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The person working on the day I went could have been a little more friendly, she never smiled. Acted as if I was bothering her. But the truck was great and great location for me

Dan H.
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We dropped the truck off during off-hours so didn't deal with any personnel.

Jose A S.
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Make sure the windshield and mirrors are crispy clean.

Steven H.
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El cliente no dejó un comentario.

Michael P.
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Over the top customer service. Highly recommend!

Shauna B.
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The customer service was amazing

Carol K.
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Parking was tight.

BAILEY E.
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Absolutely great service!!!!

Jesse D.
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The person who helped check me in was very nice!

Amanda P.
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Nothing She was great, helpful and quick.

David C.
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Helpful and considerate service. Convenient after hours drop off.

Joseph W.
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El cliente no dejó un comentario.

Paul T.
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El cliente no dejó un comentario.

Michael H.
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El cliente no dejó un comentario.

jeff S.
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Very nice lady and very helpful with car transport thanks

James F.
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El cliente no dejó un comentario.

CHARLES C.
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El cliente no dejó un comentario.

Patrick C.
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El cliente no dejó un comentario.

Steven M.
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El cliente no dejó un comentario.

Deborah R.
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El cliente no dejó un comentario.

JACK N.
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El cliente no dejó un comentario.

James T.
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More equipment to choose from

Bryan S.
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The counter person was quite helpful and informative. Yet again, Uhaul has surprised me! They had a truck available, even when i didn't have a reservation. The truck i rented was also running quite pleasant. I always choose U-haul for all my moving needs!

Michael B.
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The 10 foot truck i rented had no ramp made loading/unloading VERY DIFFICULT,??

James H.
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El cliente no dejó un comentario.

Pia B.
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El cliente no dejó un comentario.

Umberto V.
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Not much. The experience was Nice and Easy

Robert C.
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El cliente no dejó un comentario.

Shawn D.
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El cliente no dejó un comentario.

Christopher L.
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Better customer service skills

Karen B.
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The ladies are always nice and very organized

VICKI W.
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El cliente no dejó un comentario.

patrick A.
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Very Helpful!

TAMI S.
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El cliente no dejó un comentario.

Jess S.
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El cliente no dejó un comentario.

james J.
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El cliente no dejó un comentario.

Carla O.
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Thank you Linda! Always so nice to work with you. :) You are a true professional!

alan S.
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El cliente no dejó un comentario.

HOWARD B.
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El cliente no dejó un comentario.

Aubrey H.
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The person working was an elderly lady that couldn't do anything to help hook up the trailer. My wife had to get the trailer and had to do everything herself. The lady didn't even help her back to the trailer. She didn't comment on hooking the trailer up or anything. Luckily my wife knows how a trailer is supposed to be hooked up. If someone that didn't know too much about hooking a trailer up went, who knows what could happen. I feel that if you are a place renting out Uhaul equipment then you should be able to lift the equipment.

ROB C.
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Great staff, convenient, clean, organized, etc.. No issues.

donald J.
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El cliente no dejó un comentario.

Kristina S.
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Make sure customer is informed of limitations to payment type at individual locations. When I called I was told I could pay cash or card but when I got there planning to pay cash I was told they didn't accept cash. So I had to leave and go redeposit my money in the bank and it caused me to get done much later than I planned.

Travis H.
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El cliente no dejó un comentario.

Terence S.
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Nothing, very courteous very professional.

Eric L.
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Lynda was so friendly! So sweet and helpful! Will be recommending to friends

robert B.
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El cliente no dejó un comentario.

paul S.
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El cliente no dejó un comentario.

Sydney B.
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I was suppose to pick up in Gig Harbor I reserved it weeks ago and then they made me pick it up in port orchard and said they would give me 60 extra miles for the trouble. Then I got charged for the extra miles. Super disappointed especially since this only added stress when it's already stressful.

Gloria R.
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El cliente no dejó un comentario.

RANDY B.
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El cliente no dejó un comentario.

William Daniel P.
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staff person is very knowleadgeble.

Dean S.
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Great service!

Linda B.
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El cliente no dejó un comentario.

Steven R.
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Great experience

don D.
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El cliente no dejó un comentario.

Carla O.
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Linda was kind and helpful as usual!!! :)

Daniel B.
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El cliente no dejó un comentario.

Carla O.
Clasificación:

Linda is fantastic to work with! She is always so helpful and kind. Love her!

Margaret J.
Clasificación:

The parking was really difficult for someone who isn't used to driving a 26' truck. There's a curb that prevents an easy backup, so I had to park it wonky. There was no one there since they're closed on Sundays, so because my unloading help didn't show up until much later than planned I couldn't communicate the change with anyone.

Leticia F.
Clasificación:

Friendly service

michael N.
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El cliente no dejó un comentario.

Dewon D.
Clasificación:

The person was very rude and unprofessional

Steven R.
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Great all around

Larry F.
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El cliente no dejó un comentario.

Steven P.
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This is the second time I have rented a truck from Arrowwood Mini Storage and U-Haul. I find the staff to be friendly, and the trucks are clean and ready to go. Thanks again for making truck rental easy!

Glen M.
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Get a location closer to the highway or on a main street and correct the address. Especially the sign saying 6530 Arrowood!!!!

Rick M.
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El cliente no dejó un comentario.

Mark S.
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El cliente no dejó un comentario.

MARY G. | First Impressions |
Clasificación:

Very clean. Decided to go with a bigger unit

KATHY W. | First Impressions |
Clasificación:

I didn`t use this storage unit. I tried to cancel, but the phone number given couldn`t find my reservation to cancel it.

BELY B. | First Impressions |
Clasificación:

Customer service was so rude. As I was moving in, there were a lot of people blocking the front, making it harder for me to access my space, and not moving in that day.

No se han enviado comentarios para esta ubicación.

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