Comentarios del cliente para Arrowwood Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Arrowwood Mini Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Denise S. en

Grado:

The person working on the day I went could have been a little more friendly, she never smiled. Acted as if I was bothering her. But the truck was great and great location for me

Dan H. en

Grado:

We dropped the truck off during off-hours so didn't deal with any personnel.

Jose A S. en

Grado:

Make sure the windshield and mirrors are crispy clean.

Steven H. en

Grado:

El cliente no dejó un comentario.

Michael P. en

Grado:

Over the top customer service. Highly recommend!

Shauna B. en

Grado:

The customer service was amazing

Carol K. en

Grado:

Parking was tight.

BAILEY E. en

Grado:

Absolutely great service!!!!

Jesse D. en

Grado:

The person who helped check me in was very nice!

Amanda P. en

Grado:

Nothing She was great, helpful and quick.

David C. en

Grado:

Helpful and considerate service. Convenient after hours drop off.

Joseph W. en

Grado:

El cliente no dejó un comentario.

Paul T. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

El cliente no dejó un comentario.

jeff S. en

Grado:

Very nice lady and very helpful with car transport thanks

James F. en

Grado:

El cliente no dejó un comentario.

CHARLES C. en

Grado:

El cliente no dejó un comentario.

Patrick C. en

Grado:

El cliente no dejó un comentario.

Steven M. en

Grado:

El cliente no dejó un comentario.

Deborah R. en

Grado:

El cliente no dejó un comentario.

JACK N. en

Grado:

El cliente no dejó un comentario.

James T. en

Grado:

More equipment to choose from

Bryan S. en

Grado:

The counter person was quite helpful and informative. Yet again, Uhaul has surprised me! They had a truck available, even when i didn't have a reservation. The truck i rented was also running quite pleasant. I always choose U-haul for all my moving needs!

Michael B. en

Grado:

The 10 foot truck i rented had no ramp made loading/unloading VERY DIFFICULT,??

James H. en

Grado:

El cliente no dejó un comentario.

Pia B. en

Grado:

El cliente no dejó un comentario.

Umberto V. en

Grado:

Not much. The experience was Nice and Easy

Robert C. en

Grado:

El cliente no dejó un comentario.

Shawn D. en

Grado:

El cliente no dejó un comentario.

Christopher L. en

Grado:

Better customer service skills

Karen B. en

Grado:

The ladies are always nice and very organized

VICKI W. en

Grado:

El cliente no dejó un comentario.

patrick A. en

Grado:

Very Helpful!

TAMI S. en

Grado:

El cliente no dejó un comentario.

Jess S. en

Grado:

El cliente no dejó un comentario.

james J. en

Grado:

El cliente no dejó un comentario.

Carla O. en

Grado:

Thank you Linda! Always so nice to work with you. :) You are a true professional!

alan S. en

Grado:

El cliente no dejó un comentario.

HOWARD B. en

Grado:

El cliente no dejó un comentario.

Aubrey H. en

Grado:

The person working was an elderly lady that couldn’t do anything to help hook up the trailer. My wife had to get the trailer and had to do everything herself. The lady didn’t even help her back to the trailer. She didn’t comment on hooking the trailer up or anything. Luckily my wife knows how a trailer is supposed to be hooked up. If someone that didn’t know too much about hooking a trailer up went, who knows what could happen. I feel that if you are a place renting out Uhaul equipment then you should be able to lift the equipment.

ROB C. en

Grado:

Great staff, convenient, clean, organized, etc.. No issues.

donald J. en

Grado:

El cliente no dejó un comentario.

Kristina S. en

Grado:

Make sure customer is informed of limitations to payment type at individual locations. When I called I was told I could pay cash or card but when I got there planning to pay cash I was told they didn’t accept cash. So I had to leave and go redeposit my money in the bank and it caused me to get done much later than I planned.

Travis H. en

Grado:

El cliente no dejó un comentario.

Terence S. en

Grado:

Nothing, very courteous very professional.

Eric L. en

Grado:

Lynda was so friendly! So sweet and helpful! Will be recommending to friends

robert B. en

Grado:

El cliente no dejó un comentario.

paul S. en

Grado:

El cliente no dejó un comentario.

Sydney B. en

Grado:

I was suppose to pick up in Gig Harbor I reserved it weeks ago and then they made me pick it up in port orchard and said they would give me 60 extra miles for the trouble. Then I got charged for the extra miles. Super disappointed especially since this only added stress when it's already stressful.

Gloria R. en

Grado:

El cliente no dejó un comentario.

RANDY B. en

Grado:

El cliente no dejó un comentario.

William Daniel P. en

Grado:

staff person is very knowleadgeble.

Dean S. en

Grado:

Great service!

Linda B. en

Grado:

El cliente no dejó un comentario.

Steven R. en

Grado:

Great experience

don D. en

Grado:

El cliente no dejó un comentario.

Carla O. en

Grado:

Linda was kind and helpful as usual!!! :)

Daniel B. en

Grado:

El cliente no dejó un comentario.

Carla O. en

Grado:

Linda is fantastic to work with! She is always so helpful and kind. Love her!

Margaret J. en

Grado:

The parking was really difficult for someone who isn't used to driving a 26' truck. There's a curb that prevents an easy backup, so I had to park it wonky. There was no one there since they're closed on Sundays, so because my unloading help didn't show up until much later than planned I couldn't communicate the change with anyone.

Leticia F. en

Grado:

Friendly service

michael N. en

Grado:

El cliente no dejó un comentario.

Dewon D. en

Grado:

The person was very rude and unprofessional

Steven R. en

Grado:

Great all around

Larry F. en

Grado:

El cliente no dejó un comentario.

Steven P. en

Grado:

This is the second time I have rented a truck from Arrowwood Mini Storage and U-Haul. I find the staff to be friendly, and the trucks are clean and ready to go. Thanks again for making truck rental easy!

Glen M. en

Grado:

Get a location closer to the highway or on a main street and correct the address. Especially the sign saying 6530 Arrowood!!!!

Rick M. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

Great people and easy to use.

Todd B. en

Grado:

My card was used to pay another rental from another location! I'm still trying to sort it all out. The online people have been very helpful, but the person running Arrowwood seems over her head. I would drive very far to avoid using this pickup point ever again!

Seamus H. en

Grado:

El cliente no dejó un comentario.

Karen B. en

Grado:

Good Service

Daniel S. en

Grado:

Both ladies we dealt with were Awesome!! And the schedule person on the phone was Awesome too!! We will be back once we move to our new house.

caroline B. en

Grado:

El cliente no dejó un comentario.

Carla M. en

Grado:

El cliente no dejó un comentario.

Leslie K. en

Grado:

Nothing.

Steven S. en

Grado:

Very professional

JAMES W. en

Grado:

El cliente no dejó un comentario.

MARY G. en

Grado:

Very clean. Decided to go with a bigger unit

Scott M. en

Grado:

El cliente no dejó un comentario.

KATHY W. en

Grado:

I didn`t use this storage unit. I tried to cancel, but the phone number given couldn`t find my reservation to cancel it.

Daniel P. en

Grado:

I had two separate issues at this location. First, when I attempted to purchase boxes from this location the attendant was unable to use the card system and I had to leave to grab cash and return to purchase them. Second, when I reserved my U-Haul truck, I specifically mentioned ordering a one way truck because I was traveling a great distance and did not need to make multiple trips but there was an error in the reservation and I had to rent a round trip truck and was charged the full amount even though I was told I would be compensated for their mistake. The attendants were polite and respectful but unhelpful in the end.

Guy D. en

Grado:

El cliente no dejó un comentario.

TRAYCE L. en

Grado:

Never had such a AWESOME experience..!!!!

Randal S. en

Grado:

El cliente no dejó un comentario.

Virginia H. en

Grado:

This is the 2nd time renting from this facility and will come back to them if needed. Kind, quick, and trucks are clean and maintained.

Julie L. en

Grado:

El cliente no dejó un comentario.

Liz S. en

Grado:

El cliente no dejó un comentario.

Michael T. en

Grado:

El cliente no dejó un comentario.

Mustiola C. en

Grado:

The person I worked with in obtaining a 10’ft uhaul was very friendly and worked efficiently in helping me get my uhaul for the day.. I will definitely return to this facilty again to rent a uhaul or storage..

Kerri P. en

Grado:

Employee wasn’t dressed the most appropriate (sweats and sweatshirt) for a face to face position to renters but was friendly enough to compensate for it.

Walter Y. en

Grado:

El cliente no dejó un comentario.

Michael F. en

Grado:

More compatibility of online ordering and the pickup location—needs improvement. You should be able to complete your reservation and payment all online and pickup on site.

Holly K. en

Grado:

Nothing. everything was handled smoothly and easily.

JERRY J. en

Grado:

I was over charged and the light did not work I had to load and unload in the dark.

LUCHSINGER D. en

Grado:

El cliente no dejó un comentario.

ROGER O. en

Grado:

Great people....easy to work with.....will always come back.

CRAIG W. en

Grado:

El cliente no dejó un comentario.

Allan E. en

Grado:

El cliente no dejó un comentario.

julie C. en

Grado:

Linda is outstanding! Great customer service??

STEVEN R. en

Grado:

Submitted order on-line yet upon arrival, had to re-enter entire form. Merchant ran my card on 3 different occasions through out the process

BELY B. en

Grado:

Customer service was so rude. As I was moving in, there were a lot of people blocking the front, making it harder for me to access my space, and not moving in that day.