Customer Reviews for Arrow Property & Storage
(U-Haul Neighborhood Dealer)

81 comentarios

3541 W Indian School Rd   Phoenix, AZ 85019

(602) 269-0883

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: 10 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(602) 269-0883

3541 W Indian School Rd
Phoenix, AZ 85019

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: 10 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Marcus was knowledgeable, informative and helpful. He helped make our experience a little less stressful.

David M. 
Clasificación:
3.0

El cliente no dejó un comentario.

VERONICA D. 
Clasificación:
5.0

Sin comentarios, excelente servicio muchas gracias

francisco D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashabuddin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashabuddin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

Had a great experience with this location

Mayah A. 
Clasificación:
4.0

Rep was very polite and knowledgeable

Lori P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Autumn R. 
Clasificación:
2.0

Well it's was absolutely a shit hole and very run down part of town and when I called uhaul traffic too report damage on dolly the lady was very difficult too deal with telling me that I would be cut off from uhaul rentals because I asked her too email me a confirmation of my phone call too her then she stated how it wasn't her dept lol why did she take the my complaint then...thus I called back and second lady was very easy too deal with stating it was all good and that someone from ustomer service would contact me...thus nobody has ...

Keith K. 
Clasificación:
5.0

Excellent service by the staff! I will definitely rent here again!

Amy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel W. 
Clasificación:
5.0

Thanks Marcus we appreciated your help and accommodations.

Melody O. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashabuddin J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kenneth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREJE Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Timothy T. 
Clasificación:
5.0

Marko made it easy and smooth

Albert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashabuddin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy D. 
Clasificación:
1.0

There was no one there I had to leave it and it was checked in afterwards

German C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nora F. 
Clasificación:
5.0

I was late bringing my vehicle back and there was no additional charge, owner was nice I will definitely go back again

Rhoda T. 
Clasificación:
1.0

El cliente no dejó un comentario.

DARYLE T. 
Clasificación:
5.0

Probably the cleanest, best shape UHaul that I've ever rented. Customer service was great too. I will choose this location again this fall when I move my daughter back in to her college apartment.

Kari K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ashabuddin J. 
Clasificación:
1.0

Poor communication and no customer service

Jose M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maya R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thelma F. 
Clasificación:
4.0

Don't know. Everything was great.

Darvin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ashabuddin J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Traci B. 
Clasificación:
5.0

The man who helped us was friendly and efficient.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

natasha L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ashabuddin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ashabuddin J. 
Clasificación:
5.0

Good service

Mohamad D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen W. 
Clasificación:
5.0

Very helpful

Catalina L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LuAn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tran L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Derek F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alfonso J. 
Clasificación:
2.0

I had made a reservation with furniture dollies and furniture blankets, none of which were available and resulted in scratched furniture in the moving truck. The truck wasn't swept out and the check engine light was on. At one point the truck felt like it had a flat tire and was shaking erratically. The staff was the only plus from renting from this location, the lady who helped me was very pleasant.

Richard J. 
Clasificación:
5.0

Easy hassle free clean trucks nice people

Layanna M. 
Clasificación:
4.0

El cliente no dejó un comentario.

GERMANIA J. 
Clasificación:
1.0

See above. I put comments in the pick up location by mistake. No issues on pick up except we were unable to pick up where we were scheduled to

DAVID S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Quentin N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen S. 
Clasificación:
5.0

Marcus my representative was friendly and extremely helpful with my rental situation and worked with me so that I could accomplish a very difficult move with a tight schedule! I will use this company again when I need to do my next move.

Susan D. 
Clasificación:
5.0

Everything was great. In and out quick. Excellent customer service.

Christopher U. 
Clasificación:
2.0

Never got our dolly.

Kourtney N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dante J. 
Clasificación:
1.0

Nobody knew where the keys were. I was told to ask the manager of this location where they were because they weren't in the lockbox. The manager had no idea what I was talking about and did not speak English. I had to call customer service numerous times and was faced with more incompetence. I was offered a $50 refund for the mishap. Finally, they found out who had the keys after about two hours. I never did get the $50 but that was like adding insult to injury anyway. I will never rent from Uhaul again

Deborah F. 
Clasificación:
5.0

El cliente no dejó un comentario.

George W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tariku S. 
Clasificación:
3.0

With online registering everything went really quick customer service really courteous and helpful I've been to other U-Haul places but I will be going to this one more often hopefully for availability

Daniel F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose M. 
Clasificación:
4.0

Marcus was very good to us and was very helpful. Thank you Marcus!

Sheryl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kay P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory P. 
Clasificación:
5.0

The van was awesome! Thank you very much!

Matthew H. 
Clasificación:
5.0

Nothing at all! Marcus was incredible! He went above and beyond service for us! Starting with the fact that he came in early so we could get an early start to my storage unit 2 hours away. He offered us free drinks because it was hotter than Hell outside. And after I had an emergency and had to call the paramedics for some breathing issues he extended my time for me! Awesome dude! I will always use his services and highly recommend him.

Scottey R. 
Clasificación:
5.0

Easy no hassle rental. I was in and out within minutes. I will be back next time our business needs a large box truck

Donald B. 
Clasificación:
1.0

After I left the place there was a bad light on the tow dolly I rented I called the guy he sent me to another location they didn't want to fix my light and he completely ignore my calls authorized keep calling keep calling

Eladio S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabatha P. 
Clasificación:
2.0

one person working at u haul said I get a 12% discount and when I picked up equipment no discount was applied the "guy" called another "guy"and he offered a 200 dollar discount? seriously short of the 12 percent I was promised. I would have rented from penske they do give discounts and in the future that's where I will be doing my business sorry way to run a company.. I was given the discount on another truck? filed a complaint but as of yet no resolution has been made very seedy people. I do not like being told different things by several different u haul repreaintitives.

JOHN A. 
Clasificación:
5.0

Can't think of anything....everything was perfect...even provided cold water

Jeffrey B. 
Clasificación:
5.0

A small privately owned version. The manager was a pleasure to deal with. Will refer friends to this location.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

REYNALDO C. 
Clasificación:
5.0

Was treated politely, courteously and professionally.

oscar C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

Manager was first class in helping customer would recommend him to anybody

Charles G. 
Clasificación:
5.0

Nada

Delores B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Baltazar B. 
Clasificación:
3.0

The signs were misleading to an address 2 driveways away. Had to wait about 25 mins for service despite an appointed time for pick up. The one employee was working pretty hard but there were a couple people ahead of us so we waited. Took about 40 mins total for the pick up. Employee was awesome at helping us hook up the trailer!

Karla F. 
No se han enviado comentarios para esta ubicación.

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