Everything went very smooth. The man I dealt with at this location was extremely kind, very helpful, and completely professional at the same time. Exactly what I look for when I'm dealing with someone. Thank you!!!Taylor C.
Customer Reviews for Army Navy Store
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This location was great! Great ppl!MICHAEL M.
Although the truck was heavily smoked in and had that nicotine smell, it was overall a very good experience. The employees were very nice people.FROSTY T.
All good for meadilson C.
Overall great experience! The van smelled very very strongly of smoke, when it was a non smoking car.Tatum M.
No where to park your uhaul and didn't really even seem like a uhaul place. Not identified easily.Micah B.
The 24/7 could be a little easier for those of us not cell phone savvyMike E.
El cliente no dejó un comentario.MICHAEL E.
The Army Navy ft Walton fl store, Midway-mini storage and Live Oak Trading store locations near Navarre Fl were great. As were all the U-Haul phn contact offices. I lost two reservations due to renters not bringing their vehicles back in time, but u-haul tried their best and got us back on schedule. We would not even think about using another company now. thank you, nick from Navarre Fl.Nicholas L.
Kind, clean, neat, and quick. Great service! Thanks, again!TYRIANA D.
Scavenger hunt to find the key pick up location then back and forth to the truck location across the hwy. Cup holders were sticky and filled with spilled crap. Truck ran fine like most trucks but the pick-up process was miserable.David C.
The Army/Navy Store employees went above and beyond to help me out. They were excellent.Michael S.
El cliente no dejó un comentario.Tina S.
I have used Uhaul 11 times in the past 9 years. This, by far, was the worst experience I have had. The pickup went very well and very professionally handled. The drop off was ridiculous. Call me for more information if necessary.Anthony D.
Help with compensation. And due to the truck being not checked before I got in.. dont charge customer full price.AUBREY T.
The people that I rented it from were really nice!JOSEPH G.
El cliente no dejó un comentario.LAURA M.
Mileage too high!!!!Tracy C.
El cliente no dejó un comentario.MICHELLE M.
El cliente no dejó un comentario.MICHELLE M.
El cliente no dejó un comentario.dieter B.
El cliente no dejó un comentario.CAMERON S.
Professional and assisted with any questions I had, explained everything I need to know about my responsibility with the truck.teresa L.
I was told the rental was 24/7 pickup and this didn't happen! We waited 2-1/2 hours for the store to open.Francis H.
El cliente no dejó un comentario.RONALD B.
Staff was friendly and helpful, easy and convenientPakwan S.
Extremely professional and kind. Made me feel important as a client!Matthew P.
El cliente no dejó un comentario.Samuel O.
El cliente no dejó un comentario.Jose S.
El cliente no dejó un comentario.MICHAEL S.
THIS WAS AN AWFUL EXPERIENCE THEY CHARGED UP FOR 50 MILES WE DID NOT USE AND AN AFTER HOURS FEES THAT WAS NOT ACCURATE SO $70 THAT THEY STILL OWE US AND THEY WILL NOT CALL US BACK. OUR BILL WAS 324. THAT IS INSANE. OR A DAY AND A HALF LOCALLY. I AM LIVID. I WILL NEVER USE THIS LOCATION AGAIN.LaDonte A K.
El cliente no dejó un comentario.JAMES P.
El cliente no dejó un comentario.Gregory B.
El cliente no dejó un comentario.Jennifer B.
El cliente no dejó un comentario.Brian V.
El cliente no dejó un comentario.CLINT T.
After hours drop off.Mike S.
The army navy store location is awesome the people running it are down to earth and great peopleBrice C.
The online check in process was a nightmare. I finally got my truck an hour late.Heath G.
I called to refund my money for the incomplete checkin and he told me to call uhaul so They told me to call him and had mo history of the 3 support calls I made. I returned the truck perfect.John D.
El cliente no dejó un comentario.lb S.
Renting a truck through the phone is a terrible experience.Elizabeth B.
El cliente no dejó un comentario.Brian D.
Very Fast and Efficient. Would highly recommend.Glen L.
El cliente no dejó un comentario.Mary D.
Had to go to another store after I called 800 number on my paperwork that said the first place was the drop off center then they sent me to another store where it was closed, which I understand on a Saturday, but didn't have any wheel chocks to keep it from rolling out in the hwy so had to find dirt to pile up under wheels. Would be nice to have a set of wheel chocks on those trailers, no jack on trailer so had to set on touge which helped make it slide since it was on a slope.Ryan S.
The people at this location were very friendly and helpful. It was nice having pleasant customer service.Joshua T.
El cliente no dejó un comentario.Linzy C.
El cliente no dejó un comentario.Luis C.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.Daniel D.
El cliente no dejó un comentario.Dawn R.
El cliente no dejó un comentario.Michael O.
Initially there was a mix up as to where u was to pick up the truck. It was resolved an I was on my way.CHRIS L.
cool location, equipment clean, team atmosphereEdwin H.
So I was charged an additional $47 .93 for a couple of leaves and because I had forgotten to do a check in on the app. A phone call to remind me about the check in would have been nice since I was very busy and did not recall that was a thing. The amount is ridiculous.Cathrine B.
Tried to pickup early using my phone and could not get on uhaul web page. Called 1-800 number for help.and got transferred 3 times. Thank God for the uhaul center down the street. They were able to do check in for me and I was able to go back and pick up my truckR. G.
Great serviceJordon R.
El cliente no dejó un comentario.John G.
Brandon Bishop was very helpful and pleasant. His staff was also amazing . They made my first time experience with U-haul amazing.Yvette S.
El cliente no dejó un comentario.Deborah W.
Lighting in parking lot return box area is sketchy at bestMARK F.
El cliente no dejó un comentario.Westley D.
El cliente no dejó un comentario.Rina C.
El cliente no dejó un comentario.Benjamin W.
El cliente no dejó un comentario.BEN W.
Everything went smooth and friendly customer service.Troy P.
El cliente no dejó un comentario.bujean M.
El cliente no dejó un comentario.Petronilo R.
Location and staff were fantastic, great help. I downloaded the app since i was returning after hours. The app itself, is way to convoluted, way to many clicks and the repetition is crazy. I had a uhaul account, which i signed into for the app, but I still had to repeat and re-enter so much data and it was slow to respond, both picking up and returning.Matthew K.
The gentleman who helped me was very personable, polite, and efficient. To an older woman like me, this makes all the difference in a great experience. I would highly recommend this UHAUL place again!BETTY C.