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Marco V.
Customer Reviews for Armour Building Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always fast friendly service at Armour Building sales !
Jeff W.Not anything
Lloyd T.Fast and friendly service. Very accommodating. I'd recommend them to anyone. Thanks!
MICHAEL D.I wouldn't recommend the 24/7 pickup to anyone! It was a nightmare and took over 2 hours plus I had to go out of my way to go to another location to end picking up my U-Haul which did have my dolly or moving pads .
Siobhan V.She did an excellent job. Very friendly and helpful
Kevin W.Lower rates lower mileage
Alvazola M.It was a quick call to reserve. And easy check out!! Truck was huge and clean. Everyone was so nice
Caro E.Iam satisfied with my experience with you guys...Very Professional....No Complaints from me
Troy R.All was good.
Robert M.Excellent customer service, very pleasant experience. Exceptionally personell at this facility. Equipment was well keep clean, the process was very smooth.
Dana S.When reserving equipment providing should tell you at time of reservation that they can or cannot provide requested equipment. I was making a long haul move and provider could not tell me if they would have the truck I needed until 3 days before my move date. I ordered 4 packs of blankets and they could only provide two packs. They also could not locate and provide an appliance dolly I reserved until I called U-Haul and complained. When I complained to provider I was basically told they were doing me a favor by attempting to locate the equipment I needed. They should have told me at time of reservation that they could not guarantee my order so I could go somewhere that could. It was a very stressful experience worried about moving a long distance on a time schedule and not knowing if I would have the trucks and equipment I needed. Also the tow dolly we rented had bald tires and by the time our trip from Texas to Missouri was complete there were cords showing on one of the tires was showing.
TIMOTHY H.No issues on this end
Todd Z.Don't double charge when the truck is returned on time by the customer but not inputted on time by the business.
Andrea M.Had a great experience! They were very friendly super helpful!
Prissy H.Keep Amy enjoying what she does best! Keep your customers happy and satisfied. She's got what makes me satisfied efficient, smile on her face and very professional. The small location in Hempstead should be used as a prototype for outstanding customer care. Thanks Amy💕
LINDA M.Everything went well. Professional and courteous service. Very good
Victor G.Amazing friendly people
Mellisa S.Someone needs to be working that can handle all paperwork. So you won't have to wait an hour for someone to come
Kendra J.I have you used this location numerous of times and it is always a pleasant experience the staff always extremely helpful and welcoming! I'll be using them again in the near future!
James W.For my first time renting everything went excellent
Carlos S.Overall I cannot recommend U-Haul to anyone. Widespread deceit in reservation System
Natosha P.Amy was excellent!!!
Aric G.Friendly staff, easy to pick up and drop off the equipment.
Bruce M.Awesome personnel...kind & very informative. Will definitely use this location again when needed.
Delilah R.Excellent service. I appreciate the communication and courtesy.
Rodney W.Awesome location to rent from. Have used them before. Employees kind & informative. Will definitely come back.
Delilah R.They opened a hour late also my equipment leaked water inside causing customers items to get wet. Not to mention they charged me a cleaning fee and truck was clean when I returned it.
TRENT T.Thanks so much for everything!
Keela L.Quick drop off.
JEFFREY H.Great job- friendly folks.
Randy W.Friendly staff that were very helpful
Meredith O.Excellent costumer service
Omar E.Nothing. Great customer service Over all Good Job
Feliciano R.The equipment. First truck the brakes went completely out, so the replacement truck had no air conditioning
Michael R.Amy is always so pleasant to work with
Darla P.5 Stars all around. Great and friendly folks to work with; definitely highly recommend for your U-haul Rental needs!
Colleen C.He started to Argue back with out speaking clear on how I could get my refund back and he Dan miss spelled my first name and try blaming it on the person from Irving yet I showed him the contract from Irving and he realized he made the mistake !!!!!
Beronica B.Very good. Nothing to say negative to say now.
paul J.Thanks for being patient with me, I know it hard sometimes dealing with someone from out of state
Jennifer A.Agent was very friendly and accommodating Excellent job!!
Matthew P.Great customer service...
ARNULFO M.Everything was great
TROY J.Amy was great
ARNULFO M.Small franchise but take care of business 100%. Treat me like family. My 3rd or 4th rental there. If need to rent again it WILL BE THERE!!!!!! Glenn Brown
LONNIE B.