Comentarios del cliente para Arm Guard Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Arm Guard Self Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Joel R. en

Grado:

Set the gas gauge at the top of the tank so customers don’t get gouged topping off when returning the rental

Sherrie A. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

El cliente no dejó un comentario.

Mel S. en

Grado:

I was charged for using the dolly. I had my own dolly. The clasp on the dolly was broken and didn't notice it til mid day. Of course there is no way to prove that I did not use the dolly so I just paid the 7 bucks. I should have inspected the inside of the truck before driving off the lot. Partially my fault, but it would be nice to have the clasps replaced prior to the next customer's use.

Betty R. en

Grado:

El cliente no dejó un comentario.

Tim G. en

Grado:

El cliente no dejó un comentario.

Kim T. en

Grado:

El cliente no dejó un comentario.

Andrew B. en

Grado:

This was the best Uhaul experience I've ever had. We were able to get the vehicle we wanted in a short amount of time. It made our last-minute move a piece of cake. The help was superior!

Michelle B. en

Grado:

El cliente no dejó un comentario.

Bettina S. en

Grado:

El cliente no dejó un comentario.

chrissy W. en

Grado:

El cliente no dejó un comentario.

Robert L. en

Grado:

El cliente no dejó un comentario.

Cori B. en

Grado:

The staff was kind. We had issues using the mobile pick up and ended up having to wait until they were open, but they were helpful and patient.

Thomas F. en

Grado:

El cliente no dejó un comentario.

maimouna K. en

Grado:

El cliente no dejó un comentario.

Eddison S. en

Grado:

El cliente no dejó un comentario.

DANIEL R. en

Grado:

El cliente no dejó un comentario.

bethel P. en

Grado:

El cliente no dejó un comentario.

Corinne T. en

Grado:

El cliente no dejó un comentario.

Keith H. en

Grado:

Great service.

samantha J. en

Grado:

The people working here are very friendly and professional. The van was ready to go upon arrival and the paperwork process was very quick. I would highly recommend this location.

rita W. en

Grado:

The staff at this location is helpful and friendly. I have a storage unit here, and we have become friends!

Michelle E. en

Grado:

El cliente no dejó un comentario.

Jim K. en

Grado:

El cliente no dejó un comentario.

Jeff T. en

Grado:

It was extremely smooth and convenient.

julia R. en

Grado:

Lock box/ key return... do you have a camera to watch all the tired sweaty faces, rushing to make it on time, then boom, just kidding. Other box. Omg I know my face was very funny. My driver could barely breathe she was laughing so hard.

Scot W. en

Grado:

El cliente no dejó un comentario.

STEPHEN D. en

Grado:

El cliente no dejó un comentario.

Kathryn S. en

Grado:

El cliente no dejó un comentario.

Patrice H. en

Grado:

El cliente no dejó un comentario.

Ann S. en

Grado:

El cliente no dejó un comentario.

TECORA L M. en

Grado:

El cliente no dejó un comentario.

Annette W. en

Grado:

El cliente no dejó un comentario.

Gabriella H. en

Grado:

Excellent and convenient service. We were very pleased with our experience and will definitely use Armguard Self Storage again when needed!

Jose J. en

Grado:

It was super awesome easy moving and stress free thank you Uhaul for your help

Meline E. en

Grado:

El cliente no dejó un comentario.

Benjamin Y. en

Grado:

El cliente no dejó un comentario.

Bob M. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

Use this one instead of the one at Puyallup Mini Storage. I almost did not get a truck. I had a reservation and when I went to pick it up at 4:30 she said it wasn't due back until 4:45 so they pushed my reservations back to 5:30. We got there at 5:40 when we were told that the other customer was not bringing it back that day and they had no other trucks. We had to try to get to this location before they closed in rush hour traffic. Luckily the nice young lady at this location waited a few minutes for us. And was very pleasant !

sofia O. en

Grado:

El cliente no dejó un comentario.

Shirley S. en

Grado:

Instead of "Dear Valued Customer" use their name. You are not a "valued customer" if you don't use their name.

JOSEPH C. en

Grado:

Truck ran well and the service representative was very friendly.

ANDREA I. en

Grado:

El cliente no dejó un comentario.

Jerry C. en

Grado:

From our start to finish this was an easy process. The young lady who took care of us made sure we understand all the costs and time lines. She was great! I have had other dealings with other UHAUL places, even with the customer service supervisors, and they were not good experiences. My experience with this place encourages me to rely on UHAUL for future moving needs.

Sun J. en

Grado:

El cliente no dejó un comentario.

Karen T. en

Grado:

The whole experience was great. I will definitely come here again!

Karen M. en

Grado:

El cliente no dejó un comentario.

LYNN M. en

Grado:

More equipment to rent...

Caryl D. en

Grado:

El cliente no dejó un comentario.

JAMES B. en

Grado:

Second time we have used this location, just like the first time they were right on in their service and excellent equipment. No problem recommending them to others...very pleased.

Michael H. en

Grado:

Windshield wiper blades were very poor. Extremely difficult to drive during the pelting rain as visibility from the wiper blades was only possible when the blades moved downward. Also they were so loud that they made using the wipers extremely stressful. Store manager agreed to provide a credit on mileage, dropping the price roughly $40....which SHE DID NOT DO. We would not recommend this location, the manager, nor the equipment. The manager clearly lied and was able to do so because we did not check our receipt for the proper price, which was to have been about $112 before taxes and ended up being $156.00 total. The condition of the vehicle and the ethics offered at this site are typical of the area, both very poor. You got away with both lying and providing unsafe equipment. Good for you. Also, a call placed to the manager on this was not returned.

Harless L. en

Grado:

I am very displeased with my overall U-HAUL experience. I rented a 12 foot enclosed trailer and then 2 days later, the day before my move U-HAUL called and said it wasn't available. This was a huge inconvenience as I was moving into a condo through the parking garage with an 8 foot ceiling. I was forced into renting a truck which was all they had available and it was too tall to fit into the garage forcing me to move in from street in the rain! On top of everything I ended up spending an extra $60 in millage and fuel charges for a truck over a trailer. Oh and on last thing, the truck I did get wasn't at the U-HAUL near my house I originally rented from but one 5 miles from my house...

Bernice P. en

Grado:

My bank card was debited within 10 minutes of picking up the U-Haul even though agent explained to me that my bank card would not be until the truck was returned. If your company expect customers to trust you when handling their bank cards you failed to do just that. In talking with a complete stranger about what happened they expressed that the exact same happened to them, however, not at the same location. Therefore, it leads me to believe that U-Haul is not a company to be trusted. I would like to speak to someone at the corporate level.

francis T. en

Grado:

The rental fee is good but the mileage fee at $1.09 per mile is rather steep. You might consider some other fee that pertains to using a vehicle in a metro area.

Dawn P. en

Grado:

Everything & everyone was great...made it pleasant & easy!

Denise R. en

Grado:

El cliente no dejó un comentario.

Lori C. en

Grado:

Victoria who was at the desk checking vehicle out/in was friendly and professional.

Cynthia E. en

Grado:

El cliente no dejó un comentario.

William B. en

Grado:

Very fast, efficient and friendly!

Jeffrey M. en

Grado:

I reserved a van believing it would be the Euro style van that was pictured at the reservation page of the website. However, upon arriving to pick up the van, it was not the Euro style van I was expecting. Since the cargo area of the Euro style van is taller than what I actually got, it threw an unexpected wrench into my plans of moving mattress' and other taller items. I might have missed some note or fine print but I was disappointed not to get the Euro style van.

Mary J. en

Grado:

El cliente no dejó un comentario.

Dhebi S. en

Grado:

This could not have been easier! I was in and out quick, I bought some boxes, got my work done, and was back within 4 hours! Perfect! Very reasonable pricing and friendly service. The girl even loaded the boxes I bought into the van! I wasn't expecting her to do that, but she insisted. Great experience at this location, I would highly recommend it!

Leona C. en

Grado:

Clerk friendly, cheerful and professional. Rented a van; was so dirty on the outside I did not want to get near it. She said I didn't have to, but I took it to a car wash first thing. Otherwise all fine!

JONATHAN H. en

Grado:

Only issue was front left headlight was not working. Person at facility informed me of process of calling roadside assistance and to go ahead and pack up truck while waiting.

Kayla M. en

Grado:

Great customer service, they ended up not having the uhaul I reserved were very helpful and fixed the issue.

Brittany R. en

Grado:

El cliente no dejó un comentario.

KEITH N. en

Grado:

We were charged for fual and a service fee that should not of been! When we took the truck it had 3/4 of a tank! We returned it with a bit more the that! Staff was not in the office when we returned the truck even though we were assured that there would be! We returned the truck 4 hours early an

TROY M. en

Grado:

Perfect service and experience.

Terry K. en

Grado:

El cliente no dejó un comentario.

PATRICIA B. en

Grado:

Everyone and things were great. Best experience. I rate them a 10 in my eyes.

DAN L. en

Grado:

The ladies were helpful and efficient. Really helped me out. Thanks for making this experience good , you guys are the best. Last but not least Bob is great

DORENE M. en

Grado:

El cliente no dejó un comentario.

Joshua G. en

Grado:

El cliente no dejó un comentario.

Harold M. en

Grado:

El cliente no dejó un comentario.

GWYNN R. en

Grado:

I would have purchased bunge cords to secure the load, but location did not carry. I stopped and purchased elsewhere. Would recommend adding to the supplies carried. Friendly and efficient.

Steve C. en

Grado:

At this time. All is well. Very professional and curtious. Will recommend to others

Karen M. en

Grado:

El cliente no dejó un comentario.

Heidi G. en

Grado:

El cliente no dejó un comentario.

Robert A. en

Grado:

El cliente no dejó un comentario.

Michael F. en

Grado:

Friendly and efficient. Perfect rental experience!

GABRIELE T. en

Grado:

The truck cab was dirty. Windshield wiper blades were in poor condition, steering poor.

Alan N. en

Grado:

El cliente no dejó un comentario.

LISA G. en

Grado:

THE LADY AT THE COUNTER WAS GREAT!!

TARA H. en

Grado:

Nothing. They are very professional and courteous! Thank you..

LOIS L. en

Grado:

THE DOME LIGHT DOESNT WORK ON THE UNIT i HAD, NOT A HUGE DEAL BUT I COULDNT SEE IN AT NIGHT FOR THE PAPERS AND GETTING THE CAR SEATS OUT BUT OTHER THINGS WERE FINE, THANK YOU

DANIEL P. en

Grado:

Get a personality, and not acting like im putting you out to get off yer fat ass and check in my truck might be a good start

robert R. en

Grado:

El cliente no dejó un comentario.

STEPH F. en

Grado:

I am upset because I was told as long as truck was there around 6pm I would not get charged another day. I got my statement online and shows I was charged for 2 days. Very dissatisfied.

Glen N. en

Grado:

El cliente no dejó un comentario.

JANET K. en

Grado:

over charged me. statement from arm guard says they charged $68.37 and that is what I signed for, my card statement says they charged me $88.37. we called they say we have to call uhaul I would like my $20.00 back.

RICKLIN W. en

Grado:

The young lady at this location was very professional and processed my order quickly and with a smile.

ALICIA T. en

Grado:

Internet was down and it took almost an hour to pick up the u-haul.

Angel R. en

Grado:

Customer service was top notch. A+++++

Scott H. en

Grado:

The truck had been smoked in and not cleaned. There was still ashes in the ash tray and caused me to get a migraine , plus the person working at the pick up location was very rude.

WILLIAM L. en

Grado:

El cliente no dejó un comentario.

LUKE Q. en

Grado:

El cliente no dejó un comentario.

RITA E. en

Grado:

The staff members were pleasant, helpful and accommodating.

Thomas H. en

Grado:

The owner's were fantastic, kind and friendly.

HEIDI P. en

Grado:

This was the best customer service I have recieved in a long time. The gal at the desk made my experience fast and easy and she was very nice! I would go here again in a heartbeat!

Kevin G. en

Grado:

El cliente no dejó un comentario.