Customer Reviews for Arm Guard Self Storage
(Distribuidor de U-Haul del vecindario)

185 comentarios

6805 112th St E   Puyallup, WA 98373
(Canyon Rd)

(253) 845-4174

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(253) 845-4174

6805 112th St E
Puyallup, WA 98373
(Canyon Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 6 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Carlin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

The fan on the heater was not working so it took about 45 minutes for it to warm up. Very cold day. The vehicle was dirty on the outside, the gas was only filled half way between the 1/4-1/2 tank, the side mirrors were manual so took several tries getting in and out of the van to adjust. There was a warning light that was on stating the left rear tire needed to be filled with air. I had to put air in twice to get the warning light to go off. This was very inconvenient. I called right away but it took 45 minutes to get a live person to report to. Then there was nothing done.

TERRI L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet L. 
Clasificación:
5.0

Less than a quarter tank of gas. Other than that it was good. The lady that checked is in was friendly and we really enjoyed her.

John O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD K. 
Clasificación:
2.0

El cliente no dejó un comentario.

Roger T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Craig B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irma T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY O. 
Clasificación:
5.0

The low tire pressure indicator was on when I picked it up. The van was clean inside but the exterior needed washing.

Sharon O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna M. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN ANTHONY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen B. 
Clasificación:
2.0

I guest how many miles, I use the truck....I wasn't given any paperwork for how the truck looked, asked for receipt an was just told I would get e mailed..... I don't even know how much I was charged bad business an don't want to rent again

ROBERT THOMAS B. 
Clasificación:
1.0

I reserved a 17' truck and there was only a 15' truck when I went to pick up. This severely impacted my move. The representative had zero concern and was very rude. When I returned the truck, the new representative on shift commented very unprofessionally about my pickup.

MINDY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerrie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
5.0

Arm Guard Self Storage is our go to first for our UHaul needs. The staff is always friendly and we love the cat.

Walter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAU L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mandy J. 
Clasificación:
5.0

Great job!!

DAVID P. 
Clasificación:
5.0

It seemed to be a bit expensive for going less than 20 miles. Maybe in the future don't charge for the first 10 or something.

Jamie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karla S. 
Clasificación:
4.0

Everything with our move went like clockwork no problems whatsoever.Made our move so much easier.

Victoria H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clyde S. 
Clasificación:
5.0

Thank you for your service. Your professionalism and courtesy was much appreciate.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolene C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roman S. 
Clasificación:
5.0

I wish I had known in advance about the possibility of an after hours return. Since they close at 5pm, I assumed that would be the latest I would be able to return the truck. I called from the road and found out about the possibility, which helped a lot. I paid in advance for 10 blankets. I received 6 from the person at the location and there were 6 in the vehicle. My invoice reflects a rental of 3 x 6 blankets. The amount is not significant, but it is a discrepancy. It is too much trouble to go back and "complain," but it would be nice if the website (rent 10 blankets) and the packing sizes that are available (packs of 6) would coincide and then the charges reflect the correct amounts. Thanks dcmauk@gmail.com

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janell S. 
Clasificación:
5.0

The transaction went very smoothly. Very grateful for your service.

Mary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernita W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray Mark A. 
Clasificación:
5.0

The lady that sprayed me in the rental was very attentive and helpful

blane M. 
Clasificación:
3.0

Set the gas gauge at the top of the tank so customers don't get gouged topping off when returning the rental

Joel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherrie A. 
Clasificación:
4.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

I was charged for using the dolly. I had my own dolly. The clasp on the dolly was broken and didn't notice it til mid day. Of course there is no way to prove that I did not use the dolly so I just paid the 7 bucks. I should have inspected the inside of the truck before driving off the lot. Partially my fault, but it would be nice to have the clasps replaced prior to the next customer's use.

Mel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim T. 
Clasificación:
5.0

This was the best Uhaul experience I've ever had. We were able to get the vehicle we wanted in a short amount of time. It made our last-minute move a piece of cake. The help was superior!

Andrew B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michelle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bettina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

chrissy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
3.0

The staff was kind. We had issues using the mobile pick up and ended up having to wait until they were open, but they were helpful and patient.

Cori B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

maimouna K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddison S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

bethel P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Corinne T. 
Clasificación:
5.0

Great service.

Keith H. 
Clasificación:
5.0

The people working here are very friendly and professional. The van was ready to go upon arrival and the paperwork process was very quick. I would highly recommend this location.

samantha J. 
Clasificación:
5.0

The staff at this location is helpful and friendly. I have a storage unit here, and we have become friends!

rita W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim K. 
Clasificación:
5.0

It was extremely smooth and convenient.

Jeff T. 
Clasificación:
3.0

Lock box/ key return... do you have a camera to watch all the tired sweaty faces, rushing to make it on time, then boom, just kidding. Other box. Omg I know my face was very funny. My driver could barely breathe she was laughing so hard.

julia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scot W. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrice H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TECORA L M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette W. 
Clasificación:
5.0

Excellent and convenient service. We were very pleased with our experience and will definitely use Armguard Self Storage again when needed!

Gabriella H. 
Clasificación:
5.0

It was super awesome easy moving and stress free thank you Uhaul for your help

Jose J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meline E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob M. 
Clasificación:
4.0

Use this one instead of the one at Puyallup Mini Storage. I almost did not get a truck. I had a reservation and when I went to pick it up at 4:30 she said it wasn't due back until 4:45 so they pushed my reservations back to 5:30. We got there at 5:40 when we were told that the other customer was not bringing it back that day and they had no other trucks. We had to try to get to this location before they closed in rush hour traffic. Luckily the nice young lady at this location waited a few minutes for us. And was very pleasant !

Robert W. 
Clasificación:
4.0

El cliente no dejó un comentario.

sofia O. 
Clasificación:
5.0

Instead of "Dear Valued Customer" use their name. You are not a "valued customer" if you don't use their name.

Shirley S. 
Clasificación:
5.0

Truck ran well and the service representative was very friendly.

JOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA I. 
Clasificación:
5.0

From our start to finish this was an easy process. The young lady who took care of us made sure we understand all the costs and time lines. She was great! I have had other dealings with other UHAUL places, even with the customer service supervisors, and they were not good experiences. My experience with this place encourages me to rely on UHAUL for future moving needs.

Jerry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sun J. 
Clasificación:
5.0

The whole experience was great. I will definitely come here again!

Karen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen M. 
Clasificación:
3.0

More equipment to rent...

LYNN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Caryl D. 
Clasificación:
5.0

Second time we have used this location, just like the first time they were right on in their service and excellent equipment. No problem recommending them to others...very pleased.

JAMES B. 
Clasificación:
4.0

Windshield wiper blades were very poor. Extremely difficult to drive during the pelting rain as visibility from the wiper blades was only possible when the blades moved downward. Also they were so loud that they made using the wipers extremely stressful. Store manager agreed to provide a credit on mileage, dropping the price roughly $40....which SHE DID NOT DO. We would not recommend this location, the manager, nor the equipment. The manager clearly lied and was able to do so because we did not check our receipt for the proper price, which was to have been about $112 before taxes and ended up being $156.00 total. The condition of the vehicle and the ethics offered at this site are typical of the area, both very poor. You got away with both lying and providing unsafe equipment. Good for you. Also, a call placed to the manager on this was not returned.

Michael H. 
Clasificación:
3.0

I am very displeased with my overall U-HAUL experience. I rented a 12 foot enclosed trailer and then 2 days later, the day before my move U-HAUL called and said it wasn't available. This was a huge inconvenience as I was moving into a condo through the parking garage with an 8 foot ceiling. I was forced into renting a truck which was all they had available and it was too tall to fit into the garage forcing me to move in from street in the rain! On top of everything I ended up spending an extra $60 in millage and fuel charges for a truck over a trailer. Oh and on last thing, the truck I did get wasn't at the U-HAUL near my house I originally rented from but one 5 miles from my house...

Harless L. 
Clasificación:
2.0

My bank card was debited within 10 minutes of picking up the U-Haul even though agent explained to me that my bank card would not be until the truck was returned. If your company expect customers to trust you when handling their bank cards you failed to do just that. In talking with a complete stranger about what happened they expressed that the exact same happened to them, however, not at the same location. Therefore, it leads me to believe that U-Haul is not a company to be trusted. I would like to speak to someone at the corporate level.

Bernice P. 
Clasificación:
3.0

The rental fee is good but the mileage fee at $1.09 per mile is rather steep. You might consider some other fee that pertains to using a vehicle in a metro area.

francis T. 
Clasificación:
5.0

Everything & everyone was great...made it pleasant & easy!

Dawn P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Denise R. 
Clasificación:
5.0

Victoria who was at the desk checking vehicle out/in was friendly and professional.

Lori C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia E. 
Clasificación:
5.0

Very fast, efficient and friendly!

William B. 
Clasificación:
5.0

I reserved a van believing it would be the Euro style van that was pictured at the reservation page of the website. However, upon arriving to pick up the van, it was not the Euro style van I was expecting. Since the cargo area of the Euro style van is taller than what I actually got, it threw an unexpected wrench into my plans of moving mattress' and other taller items. I might have missed some note or fine print but I was disappointed not to get the Euro style van.

Jeffrey M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary J. 
No se han enviado comentarios para esta ubicación.

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