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Keniel P.
Customer Reviews for Arlington Food Express
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The staff was very helpful and made sure the trailer was safely attached.
Milton O.Very friendly and helpful staff
Bernadette V.Mileage was INSANE
Ophellia H.Have equipment requested
Timothy G.The Proprietor Provided an excellent experience. Also The way he runs his business is top notch. Also he is likeable and kind. I will be retuning again.
Greg F.Very friendly. Amazing people.
Amanda B.03/27/2022- At first was very skeptical, even thought I may get screwed over. The area is a little sketchy. But the gentleman/ gas station attendant actually gave me a great deal. I appreciate his help and the affordable rate. Would recommend this location. I'll be back again. Thanks again.
Jason K.Continue after hours drop off.
Richard K.Gas gauge was not correct and they charged me extra for the gas.
syed J.The guys at this place are very friendly and helpful
Steve H.The employee was very knowable and even though he had other customers and was all alone he was able to take care of my transaction as well as taking care of them without missing a step, staying calm and professional the whole time. Very nice experience overall. Gracias.
Michael C.I liked your app. It was easy to order and pick up the equipment I needed.
John W.This personnel was no help. He stood inside his business and never come to inspect truck before we left, he was dealing with his customers in the store and told us to give him the key and leave the truck, just like that. Within 10 minutes after leaving i return to take my personal belongings from the vehicle while i was there i received an email from uhaul that our gas was out by 3 gallon which we just replace at the same.gas station we park, a cleaning fee for $25.00 which was the box with my personal items, and damaged fees which were the pads we paid $10.00 for. If he had come to inspect in our presence we would have gone to the storage 2 minutes away and return thise pads we would have our personal item and not be billed an extra $58.00. For this reason i won't rent another uhaul vehicle because after just paying $3600 for this truck rental form NY to JAX i was cheated another $58.00 because of a dishonest and lazy dealer.
Samuel H.We were sent almost an hour away to drop off truck and car dolly!!!!!!!! That is frigging ridiculous!!!!!!!!!!
Michael B.The website didn't even show that the location had what I needed. The area has become sketchy, with transients coming up and asking me for money. The owners of the gas station are helpful.
Floyd F.Employee was hard to understand. Stood behind plexiglass and talked into his computer while not looking at me. Links were coming to my phone and I did not have proper time to understand what I was seeing.
Brian M.The location where I picked up the trailer was very professional and I would highly recommend them.
RILEY B.They didn't even have the write mileage on file they had a reading from 2020 not accurate at all .
Nakiya W.The system was down when I went to get it.. so I left late because friday the uhaul system was down.. Got back JUST in time to return it without being charged a 3rd day and the uhaul system kept freezing.. so my phone died.. had to go home.. charge it.. then go back and return it.. the uhaul system is the problem.. I got overcharged because YOUR system was broken.. so after 25 years.. Im never gonna use uhaul again and me and friends use uhaul several times a year.. no more.. get your stuff together
James H.I was charged a cleaning fee for returning the truck the same way I picked it up. There was nothing left in it. Not happy about that
WAYNE P.change the straps that hold the tire and for the love of God design a tow dolly that will not bounce and make a ton of noise with every single bounce no matter what speed
JOSEPH H.Truck rooftop has leak. Dishes broken because they fell through wet box. Other personal items soaked from rain leaking inside.
CLINTON A.Excellent customer service
MARIO B.Having to use a gasoline station store is not good, especially there are customer waiting just for me to get approve for a truck rental & customers are watching privacy info., like having to take a picture of my driver license front & Back.
Jeannette R.The truck was not cleaned. The truck had to be jumped twice. I will not rent from this particular location anymore.
Lakeitha D.Better fuel mileage
ROBIN R.Mike is a excellent person at the store He takes good care of you
FRED S.Mike that works there is the best person that help me and always took care of me .
FRED S.The station where I picked it up they are very good people.
FRED S.Drop off is in a rough neighborhood - no worries during the day. I would not send my girls there for a pick up or drop off alone.
TERENCE B M.The person at the service station was excellent his name was Mike . This is the three time I have been renting from him and he is a good thing for your company.
FRED S.Dealing with the people at this location was excellent
CHARLESRICHARD N.Nothing the easiest and fastest experience I have ever had
PAMELA G.All is good
FREDERICK S.The owner was extremely helpful.
THURSTONLEVI W.I would like to express how disappointed I'm with service & experience, I reserved trailer 2weeks in advance. I received a call letting me know nearest location was nearly 1hr away, I attempted to contact that facility to verify trailer was on hand, No respond. I then went to original place reservation was made windsor hwy ny. I was told trailer was no longer avail and no explanation, just a number to call. I was extremely upset, unprofessional. Luckily the person I spoke to on phone knew how to do her job. I dud had to travel close to 1hr to get equipment. I have rented many equipment from uhaul but this time around service I received was horrible.
Alexander R.Very fast and friendly service
Doris F.The vehicle was excellent and well maintained and the service agent was great!
Robert S.Our pick up location was changed and no one let us know. We didn't find out til the morning of our move when we showed up at the scheduled location only to call customer service and find out it was at a different place. There was a long wait at the second location which delayed us starting our move by 45 minutes. We had scheduled movers to meet us 30 minutes after our scheduled pick up time.
CHRISTOPHER G.Very helpful.
ANTHONY B.The van had windshield cracked when we picked it up and at the return time they ranted to charge us for it. My son had taken pictures at time of rental and that saved us from getting charged for a damage that we didn't cause. Made us loose over one hour and my son was very late for work.
YOLANDA T.Have a dedicated uhaul representative instead of part-time uhaul, part-time gas station attendant.
Raymond G.