Customer Reviews for Arlington Food Express
(Distribuidor de U-Haul del vecindario)

479 comentarios

1019 Arlington Rd N   Jacksonville, FL 32211

(904) 744-4237

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(904) 744-4237

1019 Arlington Rd N
Jacksonville, FL 32211

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 7 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

It was quick and easy

IRENE N. 
Clasificación:
3.0

El cliente no dejó un comentario.

LAWRENCE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOAO P. 
Clasificación:
4.0

Nothing!

PATRICIA W. 
Clasificación:
3.0

El cliente no dejó un comentario.

JESSIE C. 
Clasificación:
3.0

El cliente no dejó un comentario.

WALTER I. 
Clasificación:
3.0

Not sure what to do about it's location. They could be more helpful.

Doug K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS G. 
Clasificación:
5.0

Pick up was available at 0800 per uhaul site. However, uhaul had computer error & my pickup completion took approx 1.5 hrs to process putting me an hr behind moving an individual. The man at the pick up location worked continuously trying by computer & phone to get my transaction completed while still helping his customers in his store. He apologized multiple times for the delay. Despite uhauls computer issues this man provided excellent service to me & others during my time there.

KATHERINE W. 
Clasificación:
1.0

Very rude and nasty & I got over charged and he refuse to give my money back. I rented a 10 ft truck & got charged for a 15 ft truck . They never changed the trucks in the system. On my paperwork it's a 15ft truck but I actually rented & drove a 10ft truck.

STACY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY H. 
Clasificación:
4.0

Staff and Equipment performed above standards.

ANTHONY G. 
Clasificación:
2.0

El cliente no dejó un comentario.

HERNAN P. 
Clasificación:
5.0

The proprietor was very friendly and helpful. It was a pleasure doing business with him.

FREDERIC P. 
Clasificación:
2.0

Bad part of town

Aaron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN M. 
Clasificación:
3.0

Na

Collin N. 
Clasificación:
5.0

Bueno

Efrain P. 
Clasificación:
3.0

Truck did not have a dolly, I was not aware of this.

GERALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY M. 
Clasificación:
5.0

There were no issues with dropping off the truck in Jacksonville when I reached my destination. The attendant was nice and drop off was easy and fast.

Mashell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
5.0

Vance and Andrew was very fast and professional if I needed anything else that needed to be move I would definitely pick these two, thank you for everything i will refer them two over anybody else.

KELVIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS N. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUZANNE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara B. 
Clasificación:
3.0

Not in a very good area of the city.

Darrell C. 
Clasificación:
3.0

This location was closest to me. That's why I used it. I feel the personal has too many responsibilities at one time. The associate did fine but upon picking up the vehicle he was definitely too busy to give good customer service to everyone. The drop off was better but still other customers had to wait for me to check out. It was fine and the associate did everything perfect but it takes time for processing this type of transaction. I know a dedicated person is too costly but just take this into consideration if you have issues with other customers that are not UHAUL customers.

LAURA F. 
Clasificación:
2.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
5.0

Thanks for your patience and thorough processing.

STEVEN P. 
Clasificación:
5.0

He is easy to deal with and nice person.

JULIECARLA M. 
Clasificación:
3.0

Had added 15 more miles because of distance from pick up and the house .howevr when I returned truck receiving agent did not accept 15 added miles and charged extra.This is not the first time I had problems with this shop.Hchrged me two way rental in the past instead one way rental

JAVIER G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA V. 
Clasificación:
3.0

Service was good. Store is what it is. However, I don't need a glossy store to rent a trailer. I just want a trailer that is clean, has good tires and good lights. They passed on all counts.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KESHAWN D. 
Clasificación:
1.0

They charge me a ridiculous amount of fee, I really don't know why. The rental equipment back door was jammed and could not be closed from previous owner, so they charge me a ridiculously amount of fee,

GUY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rasko P. 
Clasificación:
1.0

Furniture dolly was broken. No replacement options other than to go buy a more expensive one online. UHaul wasn't poor, the store was poor.

Brett H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
2.0

El cliente no dejó un comentario.

KRISTEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROHAN H. 
Clasificación:
5.0

Great experience. No hassle. In and out super fast. Will use this location every time I need a truck rental. Nice and helpful staff.

Teresa B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TONYA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA H. 
Clasificación:
3.0

Cobrar lo justo

XOCHITL M. 
Clasificación:
5.0

Awesome staff will definitely rent again and ccx recommend a friend

Katrina G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa S. 
Clasificación:
5.0

Good experience

KIMBERLY H. 
Clasificación:
5.0

Effortless. Great experience.

DANIEL H. 
Clasificación:
5.0

The gentleman at this location was THE NICEST Uhaul person I have ever spoken with. He was helpful and went above and beyond.

DUSTON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BELINDA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MALLORYE P. 
Clasificación:
4.0

Provide full tank of gas to start with. But thankfully we were not required to return with full rank.

Kyle B. 
Clasificación:
5.0

Everything was perfect

JEFFREY H. 
Clasificación:
5.0

Great service ❤️

ARIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ines Q. 
Clasificación:
5.0

Very nice and friendly staff, trailer was in great condition

Torben R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAHLEISHA P. 
Clasificación:
5.0

I use this location multiple times from last few months. Never had any issue.

Sarah L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Mohamad K. 
Clasificación:
2.0

Very sketchy area. Not much room for trucks. Small parking lot which is mostly consumed with the gas station part of the business. Luckily I arrived when it wasn't busy

KELLY J. 
Clasificación:
2.0

It took about 30 minutes to check in after putting all the information on the reservation site, only drove the truck about 3o miles but because of the fuel cage messing up he made us put 10 gallons of gas in the truck to check us out, don't check a truck out unless it is full of fuel before you leave,

Joseph b T. 
Clasificación:
5.0

I use their trucks twice or three times a month and great service every time I do recommend this place

Elias B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynnette P. 
Clasificación:
4.0

Nothing. Very convenient pick up.

Thelma S. 
Clasificación:
1.0

Provide your customers with items that actually rented.

Julia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO B. 
Clasificación:
4.0

Payment is not what it should be

Zahirah T. 
Clasificación:
3.0

El cliente no dejó un comentario.

judy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy M. 
Clasificación:
5.0

Locations are fine but the equipment is still shitty as hell. No suspension just solid steal frame. The towing vehicle feels every single bump and grind. Hate renting these stupid things

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adetayo F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio C. 
Clasificación:
5.0

¡Gracias!

Salvatore L. 
Clasificación:
3.0

I don't get paid by UHaul for marketing their products...or any other products thus I never make recommendations to anyone for any thing.

Randall W. 
Clasificación:
5.0

I love this place, they are super friendly, very respectful, and also business oriented. You can get your gas, and a uhaul. love these guys

TELIA R. 
Clasificación:
5.0

Great place very friendly staff and fast check out

Elias B. 
Clasificación:
2.0

El cliente no dejó un comentario.

ATMERSON A. 
Clasificación:
5.0

N/C

Christine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lemuel Y. 
Clasificación:
1.0

The A/C didn't work In the truck, the truck barely runs, shut off twice, there was Empty cans of energy drinks, I walked in asked for a trailer, after realizing my brother Has removed the tow package, I asked the gentleman to put me in a box truck, he decided to skip me, give a friend of his that just walked in the truck I needed and gave me the one with out A/C that was not clean, and barely ran.. did not tell me the A/C wasn't working. Do you understand how bad it was moving an entire house, driving 35 miles one way with out no A/C and the outside temperature is a 103 In a truck that smells and barely runs???

Raid S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chelsea W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henrico I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phyllis F. 
Clasificación:
3.0

El cliente no dejó un comentario.

rhonda M. 
Clasificación:
3.0

Make sure you have the trucks available

Sherice N. 
Clasificación:
5.0

fast professional service

paul B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TONY M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
3.0

let me know where i was to turn in the uhaul not call a number to find out after the fact. this all cost me a senior 42.00 is a lot on my ss.

Patricia D. 
Clasificación:
5.0

Awesome customer service, fast honest and professional.

frankie T. 
Clasificación:
2.0

Let the persons who are working there come out and inspect the truck in my present

WILBURN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

mary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEONA H. 
Clasificación:
1.0

My pick up location was changed at last minute, new location was a convenience store across town Locations wifi kept going down, clerk took photo of my drivers license on what I can only assume was his personal cell phone. Do not believe the vehicle was sanitized prior to my picking up.

DAVID P. 
Clasificación:
2.0

There's no where to park if you need to leave your car. The truck smell bad with cigarette smoke.

Paula H. 
Clasificación:
1.0

This location was terrible when I went to inspect my truck someone was smoking a blunt in the back. I told the store manager Then when we went back to the truck for him to see there was 1 female and 3 males in the back I'm not sure if prostitution was going on or what this is a very dirty company the manager did Not seem to care I contacted the company they didn't care either they gave me a $50 refund for my troubles. I will never recommend this company for anything ever again my experience was complete shit !

angelica L. 
No se han enviado comentarios para esta ubicación.

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