Customer Reviews for Arkansas Valley Lumber & Supply
(U-Haul Neighborhood Dealer)

94 reviews

20363 US Hwy 50   Rocky Ford, CO 81067

(719) 316-3630

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(719) 316-3630

20363 US Hwy 50
Rocky Ford, CO 81067

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–3 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Super easy and very friendly.

Roger Baker 
Rating:
5.0

No improvement is needed, but continue with your kindness, helpfulness and sincerity. Thank you, GOD BLESS YOU !!!!!! 😀

Lourdes Perez 
Rating:
5.0

Cruise control would be a very nice addition to the driving experience.

Richard Veatch 
Rating:
3.0

Customer did not leave a comment.

Shanae Brown 
Rating:
3.0

Customer did not leave a comment.

Jennilyn Benboe 
Rating:
3.0

The customer service was wonderful.

CLINTON STEWART 
Rating:
5.0

Outstanding customer service high quality and my hat goes off above and beyond thank you all so much

Delbert Pruett 
Rating:
5.0

Customer did not leave a comment.

Charles McKelvey 
Rating:
5.0

Customer did not leave a comment.

rob anderson 
Rating:
4.0

Once again more money was added than I was originally quoted.

Valerie Bruce 
Rating:
5.0

Customer did not leave a comment.

michael webbe 
Rating:
3.0

Customer did not leave a comment.

JAMES NELSON 
Rating:
4.0

Customer did not leave a comment.

Jane Arian 
Rating:
5.0

Customer did not leave a comment.

Barry Nel 
Rating:
5.0

Customer did not leave a comment.

Todd Diers 
Rating:
5.0

Tony was great… courteous, knowledgeable, friendly and professional. Wonderful all of the way around.

Myra Ferris 
Rating:
5.0

Customer did not leave a comment.

Simon Apodaca 
Rating:
3.0

Customer did not leave a comment.

JIMMY Apodaca 
Rating:
5.0

Customer did not leave a comment.

JEFF KLINK 
Rating:
4.0

Customer did not leave a comment.

Jane Arian 
Rating:
5.0

Customer did not leave a comment.

Mark Johnston 
Rating:
3.0

Paying was ridiculous. Having to leave the site to take money out of the bank only prolonged the process

Jeff DArgy 
Rating:
5.0

Ihaul location was awesome uhaul customer service was another issue. I had to drive a ways to get the truck was told I was going to get money off my bill and another day free of which I said I don't need and the truck will be returned on Sunday by midday. No refund of that day was given. THIS IS NOT THE LOCATION FAULT JUST UHAUL IN GENERAL.

Victor Jacks 
Rating:
3.0

I called to tell them I dropped off the truck on Saturday but they charged me anyways. They didn't check the message till later. They were closed on Sunday and checked it out on Monday. Never got a text until Monday. But atleast I called. They charged me for Sunday plus insurance. I called to get my refund back. I won't get it for 3 to 4 days.

Judy Lyons 
Rating:
4.0

Customer did not leave a comment.

Perry Blue 
Rating:
5.0

Customer did not leave a comment.

twana vigil 
Rating:
4.0

Customer did not leave a comment.

Albert Rocha 
Rating:
5.0

Drop off was easier

Steve Peacock 
Rating:
5.0

Customer did not leave a comment.

Sherry Thompson 
Rating:
4.0

Customer did not leave a comment.

michael biggs 
Rating:
5.0

equipment is very helpful.

Brittany Burton 
Rating:
5.0

Customer did not leave a comment.

Richard Book 
Rating:
5.0

Customer did not leave a comment.

Kevin Criger 
Rating:
5.0

Customer did not leave a comment.

Enrique Guzman 
Rating:
4.0

Customer did not leave a comment.

Ty OConnor 
Rating:
3.0

Good customer service at the pick up location. U-Haul app was not functioning properly in order to do mobile check in and rental.

Michelle Jaramillo 
Rating:
5.0

I had a great experience renting the U-Hail truck from Ark-Valley Lumber! Highly recommend them!

Patti Young 
Rating:
5.0

Customer did not leave a comment.

PatJ Fedde 
Rating:
5.0

Eric was helpful and kind. Second time I have dropped off here with no issues.

Ronda Hardcastle 
Rating:
5.0

Customer did not leave a comment.

WILLIAM PIRNIE 
Rating:
5.0

Customer did not leave a comment.

Rhonda Naecker 
Rating:
5.0

Great friendly people and the equipment clean and well maintained.

tina mazotti 
Rating:
3.0

Make sure the tires are inflated and the the trailer is clean!!

RYAN CUE 
Rating:
5.0

Better tires

William Breeze 
Rating:
3.0

Customer did not leave a comment.

Eric Mayne 
Rating:
5.0

The crew at the lumber company was great, all very helpful. Big thumbs up to all that helped us get the truck and trailer we needed, and then helped with the hook-up.

David Knoetgen 
Rating:
5.0

This was the fastest and best of the dozens of U-Haul experiences I have had.

William Gates 
Rating:
4.0

The reservation system failed 4 times and needed corporate to get it through. Despite that, everyone was friendly and the hardware store was clean and well organized. The dolly worked well.

Erica Jensen 
Rating:
3.0

Never got my safety deposit back even though the uhaul was in perfect condition.

Ethan Looney 
Rating:
5.0

Customer did not leave a comment.

BRIAN DOE 
Rating:
5.0

Excellent customer service! Very friendly, knowledgeable and helpful!

Pia Hallmark 
Rating:
5.0

Very friendly and helpful people at the Ark valley lumber.

Dan Williams 
Rating:
5.0

Customer did not leave a comment.

MARSHALL KENT 
Rating:
5.0

Customer did not leave a comment.

Dennis Schockey 
Rating:
5.0

Customer did not leave a comment.

Adrian Wyatt 
Rating:
5.0

Customer did not leave a comment.

David Bentley 
Rating:
1.0

We had a return location in the same area, however we had to return it to a location 20 miles away,as you very well know,fuel isn't cheap, we had to spend an extra $30 in fuel to return the truck that literally gets 4 miles to the gallon.

Scott Daniels 
Rating:
5.0

Tony was very friendly and helpful. There was a slight discrepancy with gas level and Tony fixed the issue with a smile.

Dawn Hardcastle 
Rating:
5.0

Everything was great

Clay Smith 
Rating:
5.0

Customer did not leave a comment.

Scarlett Markus 
Rating:
3.0

Truck mot clean and gas was lower

claudiu galatanu 
Rating:
5.0

Customer did not leave a comment.

fernando bachelder 
Rating:
5.0

great service

lloyd smith 
Rating:
5.0

Customer did not leave a comment.

Teresa Gaskill 
Rating:
3.0

Attended said gas tank was Full. The gauge seemed to go down quickly. When I later filled up the tank I discovered that in fact the tank was not full as after filling up the marker was all the way over and covering the “F”. Before the marker was just past the shaded area on the gauge. Additionally toward the end of our interaction the attendant was short and obviously no longer willing to be bothered by me.

Nelda Thelin 
Rating:
5.0

Customer did not leave a comment.

Thomas Hibbs 
Rating:
5.0

Customer did not leave a comment.

ASHTON FRITZ 
Rating:
4.0

Customer did not leave a comment.

Esther Garcia 
Rating:
5.0

Customer did not leave a comment.

Robert Beckhart 
Rating:
5.0

Customer did not leave a comment.

Dean griffin 
Rating:
3.0

Customer did not leave a comment.

Scott A VerBerkmoes 
Rating:
5.0

Deb and Tony where both awesome. I will go again if the need arises.

Teresa Arana 
Rating:
5.0

For this occasion there was nothing that could have been done that would have made it better. Rental and return were both very pleasant. The people were wonderful. The lady who did our rental was so helpful and the man who took our return was very friendly!

Stacey Thompson 
Rating:
5.0

Customer did not leave a comment.

WARREN LEWIS 
Rating:
5.0

Customer did not leave a comment.

CHARLES ATKINS 
Rating:
5.0

Customer did not leave a comment.

CHARLES ATKINS 
Rating:
5.0

Amazing experience! From start to finish, the staff at the Rocky Ford location that helped us were so helpful and kind!

DEANDRA LOPEZ 
Rating:
5.0

Customer did not leave a comment.

JAMES ANTHONY AR JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Julia Bartholomew 
Rating:
5.0

Customer did not leave a comment.

SCOTT DIXON 
Rating:
5.0

Ark Valley Lumber has been part of the community for a long time - they understand the neighborly relational aspect of dong business. Improve? Hardly - just keep up the good work!

Bernard Hanneken 
Rating:
4.0

Customer did not leave a comment.

Corina Rusk 
Rating:
5.0

The young man that took my reservation and then helped with my pickup the next morning was very professional and thorough.

ERIC REED 
Rating:
5.0

Customer did not leave a comment.

Joshua Anderson 
Rating:
5.0

The staff here was amazing and so helpful!

AMY HARTMAN 
Rating:
4.0

Customer did not leave a comment.

MELINDA NADLER 
Rating:
3.0

Nothing that area is wayy to far

ALEX EPHRAIM 
Rating:
4.0

Customer did not leave a comment.

JUDITH MILLER 
Rating:
5.0

No improvement needed the rep was knowledgeable and communicated well with us and very friendly

TERI MICHAEL 
Rating:
4.0

Customer did not leave a comment.

Karen Skipp 
Rating:
5.0

Customer did not leave a comment.

JOHN HIJAR 
Rating:
4.0

Work a little faster.

R B MINTON 
Rating:
5.0

Easy location to find. Right at the edge of town lots of room in parking lot to navigate truck. Key drop box easy to see. I appreciated the large in and out driveway to get in and out.

ROBERT PRIEST 
Rating:
4.0

Customer did not leave a comment.

Darren Smith 
No reviews have been submitted for this location.

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