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ALESHA K
Customer Reviews for Ark La Tex Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Excellent customer service and swift response to equipment pick up. Would definitely recommend to everyone.
Timothy MExcellent service. Denise went above and beyond in making my reservation possible.
Michael MHad a unique situation & Denise went out of her way to accommodate at a very reasonable price. Very nice, friendly people.
rebecca HWell the lady I rented the u haul from was beyond Great on everything answering questions and explaing things to me I did find a few things that I feel that needs to attended to but by now her fault but when I return it today I left her a note with the things that as a former professional truck driver would they were so thankful for that but like I told them if you don't drive it how are you going to know and if they are not told about they can't fix my only complaint is the right side wiper blade broke when I called roadside service that said when that happens we tell the customer to fix it and we will reimburse you but I feel like that's what roadside service is for but if the customer fixes it they don't get paid for putting it on when roadside service does it they get paid I am just saying but I felt like I could had been told this before hand not the great place I rented from fault and yes I would rent from them again you have my number if you would like to talk thankvyou
Stacey GIn my personal opinion Mrs Denise is one of the kindest professnal person she is on point with all an was veryhelpful
Monica CThe lady that checked us in was quick, friendly, and very inviting. I will definitely be visiting this location again if the need arises.
Alexis HFriendly and quick
Michael CThe lady working there was very knowledgeable and informative about the equipment, and she was extremely nice. Would definitely refer someone to this store.
Chessie RVery nice lady that helped us
Tina RThey were very friendly and helpful with everything I needed they answered all of my questions and when I wasn’t able to get there on a time I called and they told me what to do
BARBARA DI used the drop off option. That was most helpful.
Charles Wi did have an issue with one of the tire straps which was stuck and the lady at the Ark La Tex Self Storage made a few phone calls and got me help about 6 miles from my location at the Atlanta TX location and we got the issue resolved so we could be on our way back home to AR. everyone was kind, friendly and so helpful!! many thanks. no improvements need with these fine ppl at both locations!!
Evelyn CCould get anyone on the phone the day before dropoff, this morning before dropoff and looked online and google said that they were closed and didn't give any times for opening. We drove by to check and they were open but still couldn't get them on the phone. Then I got charged for another day.
Aaron S