Customer Reviews for Arco Baseline
(U-Haul Neighborhood Dealer)

5 reviews

2785 W Baseline Rd   Tempe, AZ 85283

(480) 386-0382

Location Hours

  • Mon-Sun: 8 am - 7 pm
Special Operating Hours
  • 12/4/2021 - 12/12/2021: Closed

Services at this Location:

Contact Us

(480) 386-0382

2785 W Baseline Rd
Tempe, AZ 85283

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 7 pm
Special Operating Hours
  • 12/4/2021 - 12/12/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Received my Uhaul over an hour late. And watched the attendant continue for an hour to help people in the gas station instead of me then told me I would be charged if I didn't bring it back in my scheduled time even though I didn't receive it on my scheduled time. Checked my bank statement today and was charged over $100 then what I should have been charge so needless to say I am pissed, terrible customer service from attendant and Uhaul as they do not answer no matter how many times or different numbers you call. Will definitely NOT be using Uhaul again

Maciel R. 
Rating:
1.0

Gas station guy was the worst

Michael F. 
Rating:
1.0

The attendant at the Arco gas station did not know how to process my reservation on his iPad and had to have an associate walk through all of the steps with him over the phone. His old iPad and slow WiFi contributed to it taking over 30 minutes for me to pick up the truck.

John M. 
Rating:
2.0

Customer did not leave a comment.

ARLEY L. 
Rating:
1.0

My U-Haul was given to another customer. I was advised to arrive early, rather than later as I I drove 6 hours from Albuquerque, NM to Phoenix, AZ. My U-Haul was not ready. When I arrived, the individual at the counter could not assist me and kept having to call the manager on her cell phone. My U-Haul arrived an hour later. The store also did not have the additional items I ordered. I was advised by the store manager that I could no to another U-Haul to pick up the "blankets". My U-Haul was also at a half tank, I had to fill it up before my drive back to Phoenix. I feel I should receive a refund of some amount due to the inconvenience.

Will S. 
No reviews have been submitted for this location.

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