Customer Reviews for Apricot Home LLC
(U-Haul Neighborhood Dealer)

123 reviews

126 2nd Ave S   Twin Falls, ID 83301

(208) 825-4115

Office Hours

  • Mon: 10 am–4 pm
  • Tue-Sat: 9:30 am–5:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 825-4115

126 2nd Ave S
Twin Falls, ID 83301

Services at this Location:

Office Hours

  • Mon: 10 am–4 pm
  • Tue-Sat: 9:30 am–5:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Blair Walker 
Rating:
3.0

Customer did not leave a comment.

James Pingrey 
Rating:
5.0

The customer service was great. The equipment was in Good work in order.

george chow 
Rating:
5.0

The people are very informative and helpful.

Kim Merrit 
Rating:
3.0

The drop off we first had that we were told we could do a late drop off after hours was NOT open. We drove 40 miles there only for it to be gated up. And we had to call and wait 45 minutes to find a new place. Luckily it was easy access and nice. Just frustrating overall being told something from employees vs not followed through. We will be avoiding uhaul for a while.

Jessica Howard 
Rating:
5.0

Customer did not leave a comment.

Clark Christensen 
Rating:
5.0

Thank you

Adam Haroun 
Rating:
3.0

Make sure the equipment is clean and in working condition. The people were nice.

Tina Withers 
Rating:
5.0

Friendly service. Truck was clean.

Lori Christy 
Rating:
3.0

Customer did not leave a comment.

Jade Gomez 
Rating:
5.0

Customer did not leave a comment.

Alejandro Bayardo 
Rating:
1.0

I would never recommend this location to anyone. Not even my worst enemy. These people are lazy and do not want to do their job.

Jacob Fuller 
Rating:
5.0

Customer did not leave a comment.

Jody Murray 
Rating:
5.0

Customer did not leave a comment.

Tyson Jones 
Rating:
5.0

Nothing he was great

Colleen Hamilton 
Rating:
1.0

I am a customer of uhaul from long time many years . but i used this store for the first time but you charged me a lot and not fair.i am sad on the happening.because i used uhaul only for 10 hours only .

samuel Gebreegziabher 
Rating:
4.0

Customer did not leave a comment.

Lexie McFarland 
Rating:
5.0

Take video of everything

john tracey 
Rating:
5.0

Excellent people

Julio Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Stephen Harris 
Rating:
5.0

Customer did not leave a comment.

Thomas Tigue 
Rating:
3.0

The experience was great. The only draw back I had was I drove 45 miles to pickup the equipment then when finished I had take it back the same location. They would not let me take it to my local u-haul dealer. 90 miles round trip could have been avoided.

michael phillips 
Rating:
3.0

Customer did not leave a comment.

David Brown 
Rating:
5.0

This location is very easy to work with and they called me to let me know the car dolly trailer was available earlier. The wheels on the trailer were dented (might be good idea to replace them), but it worked just fine. I will use Apricot Homes location again in the future. I am very happy with them.

Larry Hazen 
Rating:
5.0

Trailer was rusty, quite dirty and straps were quite frayed upon close inspection. I had to lube ratchet mechanisms to be able to even use then. Staff were first rate and professional. U-haul site was easy to find/access.

Jl Simpkins 
Rating:
5.0

Customer did not leave a comment.

Lisa Grosskopf 
Rating:
5.0

Customer did not leave a comment.

Rick Glad 
Rating:
5.0

Wheels on both side of trailer were damaged and caused the trailer to not ride correctly as the wheels are out of balance.

Jeff Quinton 
Rating:
5.0

Customer did not leave a comment.

BRIAN PURSIFULL 
Rating:
5.0

Customer did not leave a comment.

Terry Cheslock 
Rating:
4.0

Customer did not leave a comment.

Darcy Marshall 
Rating:
5.0

Customer did not leave a comment.

Jill Graham 
Rating:
5.0

Customer did not leave a comment.

John Lee 
Rating:
5.0

Customer did not leave a comment.

Tim Merritt 
Rating:
1.0

The truck was 45 min from my original pickup location. The truck was on empty when i picked it up, I almost didn't think i was going to make it to the gas station. I had a hard time knowing how much gas to put in, the truck should have been full so i could just fill it at end of use! The trucks front end shook on the interstate. The steering wheel was very loose. The breaks were also in not great condition. The insurance i selected when I ordered online wasn't an option when I picked up the truck. Very disappointing overall with UHAUL

Alana Taylor 
Rating:
5.0

Customer did not leave a comment.

Pat Tsunemori 
Rating:
5.0

You need to be inform all of your locations that Toyota Hybrid Cars Can NOT use a car dolly. They have to have all wheels off the ground, because of the way the battery charges.

Novalea Martin 
Rating:
5.0

Customer did not leave a comment.

Monte Prince 
Rating:
2.0

Better locations, better, more timely phone communication.

Ellen James 
Rating:
5.0

Customer did not leave a comment.

Tim Merritt 
Rating:
5.0

Customer did not leave a comment.

DAVID SHINAULT 
Rating:
5.0

Customer did not leave a comment.

Leticia Merrill 
Rating:
5.0

Excellent customer service and friendly people!

craig cude 
Rating:
5.0

7

Melissa Houle 
Rating:
3.0

No one was there- returned on line to the site

Anik Avard 
Rating:
5.0

Customer did not leave a comment.

Winston Soelberg 
Rating:
5.0

If I ever need another U-Haul rental in the area I will be going to them! They were quick kind and just cool people to deal with!

David Braden 
Rating:
3.0

Customer did not leave a comment.

Demetrious Lloyd 
Rating:
5.0

Customer did not leave a comment.

Lorene Orgill 
Rating:
5.0

Customer did not leave a comment.

Scott pierce 
Rating:
5.0

Customer did not leave a comment.

Lori Lee 
Rating:
5.0

Great job ! They care here … American spirit.

Gus Card 
Rating:
5.0

Great people !!

Gus Card 
Rating:
1.0

Big scam customer service was a joke web page change all my information was charge a ridiculous amount would not recommend to anyone very disappointed alway thought u were the leading rental company but guess my first ti.e will be my last this comment has no regards to location

Derik Morgan 
Rating:
5.0

Customer did not leave a comment.

john cannon 
Rating:
5.0

I had to wait weeks for a truck to become available. I guess the market is very tight in Twin Falls Idaho. Never had to wait more than a few days before. Love U-Haul...thanks!

John Wright 
Rating:
2.0

Install high speed internet for customers so they can check in on their phones.

Carl Evans 
Rating:
5.0

Apricot Homes is an excellent location for U-Haul in regard to our drop-off experience. Extremely great customer service and the business owner took great interest in our complaints about the dangerous truck we had been driving. The steering was horrific so much that my husband was rattled for a week after. There was no oil in it when we picked it up, so had to buy/add oil during our trip. We are shocked it made it from WA to ID without breaking. I appreciate Apricot Homes for taking note of all the issues so this truck could be sent for inspection as it hadn't been done in WELL over a year.

rachel nyegaard 
Rating:
5.0

Just needs a little better cleaning inside the cab . Smelled like puke and beer!

Benjamin Wagstaff 
Rating:
4.0

Customer did not leave a comment.

Denise Fairchild-Garcia 
Rating:
5.0

Customer did not leave a comment.

Richard Gonzalez 
Rating:
4.0

Customer did not leave a comment.

Doyle Thomason 
Rating:
5.0

Customer did not leave a comment.

Joshua Davis 
Rating:
5.0

Customer did not leave a comment.

Mary Bradley 
Rating:
3.0

Customer did not leave a comment.

CINDY BIDDISON 
Rating:
4.0

Customer did not leave a comment.

Dave Torell 
Rating:
5.0

Customer did not leave a comment.

Cody Boggio 
Rating:
5.0

Customer did not leave a comment.

patrick burns 
Rating:
5.0

Customer did not leave a comment.

jason spillett 
Rating:
5.0

The entire transaction was very smooth. Thanks

Travis Robbins 
Rating:
5.0

Keep it just like it was. Everything was perfect.

Caleb Watkins 
Rating:
5.0

Customer did not leave a comment.

ADAM HAROUN 
Rating:
5.0

Customer did not leave a comment.

Richard Lee 
Rating:
1.0

Don’t tack on additional and/or unexplained charges. It’s unethical and a terrible way to run a business.

Josh Clark 
Rating:
5.0

Customer did not leave a comment.

FAYE ADAMSON 
Rating:
3.0

Trailer was snow covered and trailer door was frozen. it took some work to get it to open. Used it for a couple hours and returned to location

George VanderMeer 
Rating:
4.0

Pickup took a little longer than normal as I didn’t have a reservation and the pickup agent was learning the system. Trailer was nice and well kept. No issues at all. They need to make it a little more clear that the antique store is where the uhaul agency is located.

Christopher Harding 
Rating:
5.0

No improvements needed. Staff was friendly and attentive. Transaction was quick and pleasant. Keep up the good work.

Richard PARKER 
Rating:
5.0

Customer did not leave a comment.

Chad Rose 
Rating:
5.0

Customer did not leave a comment.

Richard Heyder 
Rating:
4.0

Very friendly location, quick to drop off no problems.

DENNIS MONTGOMERY 
Rating:
5.0

Customer did not leave a comment.

Randall Berry 
Rating:
5.0

Customer did not leave a comment.

Jennifer Merlain Cornie 
Rating:
3.0

The location was not marked. I stopped right in front of it and did not see a Uhaul sign. I had to call. Also the drop location was not marked and if dropping after hours I would have felt uncomfortable leaving the trailer there. Folks were friendly and helpful but sinnage was not good.

Anthony Akerman 
Rating:
5.0

I cant really think of one thing you could better the person who waited was very nice knew her job and was very cheerful she made me feel better for just talking to her

patsy eliason 
Rating:
5.0

Customer did not leave a comment.

CAREY KRAUS 
Rating:
4.0

Customer did not leave a comment.

James Wright 
Rating:
4.0

Truck needed a wash but the interior was fine. Drove well.

James Wright 
Rating:
5.0

Very friendly

Shane Schaeffer 
Rating:
5.0

Fantastic customer service.

Beau Piercey 
Rating:
4.0

This place didn’t open until 10:00am but I had an appointment to pick up at 9:30am.

Donald Judd 
Rating:
5.0

Customer did not leave a comment.

jen mcCabe 
Rating:
5.0

Customer did not leave a comment.

RICARDO MEJIA 
Rating:
5.0

Customer did not leave a comment.

Joseph Atkin 
Rating:
5.0

Customer did not leave a comment.

Bonnie Griffiths 
Rating:
4.0

This was the easiest pickup and drop off we have ever seen. Yes, I would use again.

Lois Glenn 
Rating:
1.0

My truck was rented to someone else using my Fucking Debit card. I had to get a different truck from a different location so yes I am very Fucking angry. I will never use UHAUL again ever!!!!

DAWN CORBETT 
Rating:
5.0

Customer did not leave a comment.

RUBEN VELA 
Rating:
5.0

Customer did not leave a comment.

VAL GRINSTED 
Rating:
5.0

Customer did not leave a comment.

Ian Prince 
No reviews have been submitted for this location.

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