Customer Reviews for Anytime Storage
(U-Haul Neighborhood Dealer)

100 reviews

1690 Wilma Rudolph Ste A   Clarksville, TN 37040

(931) 538-4678

Office Hours

  • Monday:
    8 am–5 pm
  • Tuesday:
    8 am - 12 pm / 1 pm - 5 pm
  • Wednesday - Friday:
    8 am–5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(931) 538-4678

1690 Wilma Rudolph Ste A
Clarksville, TN 37040

Services at this Location:

Office Hours

  • Monday:
    8 am–5 pm
  • Tuesday:
    8 am - 12 pm / 1 pm - 5 pm
  • Wednesday - Friday:
    8 am–5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

The spots for the trucks are undersized and on the side of the building. One truck was taking up two spaces so I had to park in the regular parking lot. Not a huge deal for me but probably a pain for the other businesses.

Joseph S 
Rating:
5.0

Best experience I have had renting a uhaul and I have rented many over the years. The lady I dealt with was amazing!

Michelle L 
Rating:
5.0

Customer did not leave a comment.

BRIAN S 
Rating:
4.0

I paid for 130 miles but only used 115, and I came back an hour early yet I was still charged the full fee.

Anthony D 
Rating:
5.0

Nothing

SALLY D 
Rating:
5.0

WE Originally had a reservation at the U-Haul store at 712 Providence Blvd, Clarksville, TN 37042 but the attendant was very rude and told us to use the app on the phone, When the app was not working, she told us to leave and refused service. We called Sarah at this location, and she was extremely helpful and very kind. The truck had no problems at all, the only very tiny complaint was the sticker over the speedometer covered the needle and the lack of cruise control made it difficult to maintain the speed on the interstate as my drive was 1 hour 1 way. If the sticker was placed somewhere else in the dash, it would have been a little better, so I at least knew how fast I was going. Overall, still a 5-star experience and would Highly recommend. And thank you to Sarah for all her help at this location!

Grant M 
Rating:
5.0

Customer did not leave a comment.

Falander H 
Rating:
4.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Customer did not leave a comment.

Tanesha T 
Rating:
5.0

Customer did not leave a comment.

Ashley P 
Rating:
4.0

Great experience we use U-Haul again.

Marcell T 
Rating:
4.0

The truck worked for the time being but the inside was not cleaned thoroughly or at all stains/ residue left in cupholder and seat. Did not like the millage cost and do not believe it was calculate accurately especially if driven a few miles and did not see a price difference

Candice D 
Rating:
5.0

.

Charlene L 
Rating:
5.0

Customer did not leave a comment.

Louise D 
Rating:
5.0

Customer did not leave a comment.

Gary l 
Rating:
5.0

Customer did not leave a comment.

Charlene L 
Rating:
4.0

This location didn't have the utility dolley that I reserved and had to go to a different location to get needed equipment. This reservation was booked over a month in advance. I did appreciate the assistance with placing my vehicle on the tow trailer.

Russell S 
Rating:
5.0

When ordering the truck, I also ordered 2 Furniture Dolly’s and 1 hand truck with 12 blankets - I received the blankets and the 26’ foot truck but not the furniture Dolly’s out hand truck - there was none to be had in the area and I feel there was ample time to get them when the order went in

Robert L 
Rating:
5.0

Customer did not leave a comment.

stan b 
Rating:
5.0

No appliance dolly available even though i reserved one. I was told there weren't any available & all locahave had issues getting them. The service & location were great tho. Employees were exceptional.

Teressa P 
Rating:
5.0

Customer did not leave a comment.

KEYLA S 
Rating:
5.0

Everything was just perfect. Good communication and very professional people.

Donald D 
Rating:
5.0

Customer did not leave a comment.

Jose V 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

I had reserved my truck for 230pm and was told it wouldn't be ready until 3pm and did not receive my $50 credit for my reservation not being on time

Kristina P 
Rating:
5.0

Continue to what you all are doing…providing excellent customer service.

LaDonna W 
Rating:
5.0

Perfect

Benjamin B 
Rating:
5.0

Customer did not leave a comment.

Robert A 
Rating:
5.0

Customer did not leave a comment.

Lex K 
Rating:
4.0

Staff at location were great. Trailers in poor condition and lights not working.

Kerry H 
Rating:
5.0

Sara was knowledgeable and helpful, made the process enjoyable. I’ll definitely use this location again!

ERIC O 
Rating:
5.0

Great service

Chris W 
Rating:
3.0

I didn’t see anyone at this location so hard to rate. I dropped off when office was closed

CHARLOTTE C 
Rating:
5.0

Customer did not leave a comment.

Alecia M 
Rating:
3.0

Customer did not leave a comment.

Heather L 
Rating:
5.0

Customer did not leave a comment.

Chad W 
Rating:
5.0

Customer did not leave a comment.

Chad W 
Rating:
1.0

According to your records, the truck was supposed to be dropped off by 4:30 and it was dropped off at 4:38 and I was still charged for another day. I would never recommend U-Haul to anybody here moving forward.

Stephen S 
Rating:
5.0

Everything's good the way it is

jose C 
Rating:
5.0

Customer did not leave a comment.

Tony B 
Rating:
5.0

Customer did not leave a comment.

Lynn R 
Rating:
5.0

Customer did not leave a comment.

Priscilla C 
Rating:
5.0

Customer did not leave a comment.

Patrick K 
Rating:
3.0

The trailer was picked up from my house by tow truck

Leroy G 
Rating:
5.0

Customer did not leave a comment.

Charles B 
Rating:
1.0

Don’t double charge someone and refuse to give them a refund as well as misrepresent the price before hand

Danielle H 
Rating:
5.0

Exceptional customer service and maintained equipment. My new favorite location for all future use.

Charles R 
Rating:
5.0

Customer did not leave a comment.

Aida B 
Rating:
4.0

Customer did not leave a comment.

Darren J 
Rating:
5.0

Was not expecting a 4 hour rental to be $100 that was a little shocking. That is the only thing negative that I have to say, the young lady that assisted me was super helpful and very easy to work with.

Richard C 
Rating:
5.0

Easy online reservation for the truck we needed. Very affordable. And the service was excellent.

James H 
Rating:
5.0

Customer did not leave a comment.

Anthony P 
Rating:
5.0

It was different not the normal " warehouse " atmosphere, and a thumbs up to the women running the store!! 👍👍

Edwin T 
Rating:
5.0

Customer did not leave a comment.

THOMAS B 
Rating:
4.0

Customer did not leave a comment.

Louise D 
Rating:
4.0

Customer did not leave a comment.

Scott D 
Rating:
5.0

Customer did not leave a comment.

Gary L 
Rating:
4.0

Very helpful and truthful

sean m 
Rating:
5.0

Friendly and efficient.

Erin H 
Rating:
4.0

No additional comments.

Peter S 
Rating:
5.0

Great experience

Agee G 
Rating:
5.0

Amazing customer service, thank you!

Russell S 
Rating:
5.0

Customer did not leave a comment.

CHRIS M 
Rating:
5.0

Customer did not leave a comment.

Emily B 
Rating:
5.0

Customer did not leave a comment.

Brooke N 
Rating:
5.0

Nothing! Excellent experience

Susan S 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
5.0

Customer did not leave a comment.

Nichole R 
Rating:
5.0

Customer did not leave a comment.

Barbara O 
Rating:
5.0

Customer did not leave a comment.

Paul D 
Rating:
5.0

Customer did not leave a comment.

DAVID C 
Rating:
5.0

Customer did not leave a comment.

Jackson P 
Rating:
5.0

Customer did not leave a comment.

Savannah H 
Rating:
5.0

Customer did not leave a comment.

Brent S 
Rating:
5.0

Customer did not leave a comment.

angela k 
Rating:
5.0

This is the first time I have used this location and they were closed during my drop off. However, the process for returning things 24/7 is really quick and easy and the location was easily accessible.

Randi D 
Rating:
5.0

Customer did not leave a comment.

Tammara D 
Rating:
5.0

We had a wonderful experience at this pickup location. Staff was professional, friendly, and helpful.

Ronald S 
Rating:
3.0

I did a self drop off.

Bradly S 
Rating:
5.0

Customer did not leave a comment.

Michael W 
Rating:
5.0

Customer did not leave a comment.

Christopher P 
Rating:
5.0

Customer did not leave a comment.

Crystal B 
Rating:
5.0

Customer did not leave a comment.

Todd H 
Rating:
4.0

Customer did not leave a comment.

James P 
Rating:
5.0

Nothing. Kelley was excellent and provided outstanding customer service. She is truly a professional. Please let her know! And reward her! She deserves it! Not every place can receive professional treatment!

Carlos N 
Rating:
5.0

Customer did not leave a comment.

BJ C 
Rating:
5.0

By far my best uhaul experience. Quick and professional.

Donald W 
Rating:
5.0

Easy pickup and super easy dropoff!

David C 
Rating:
1.0

Check in took too long, charged us the wrong price and couldn't fix on location made us contact corporate. Not helpful or customer service oriented. Truck was filthy, wiper didn't work (we replaced). Manager was not helpful and disrespectful. Left us with a bitter experience.

Timothy K 
Rating:
5.0

Customer did not leave a comment.

Alecia M 
Rating:
5.0

Customer did not leave a comment.

Shane H 
Rating:
4.0

Customer did not leave a comment.

Paul M 
Rating:
5.0

The U-Haul box truck I rented HAD 1/4 PLAY ROTATION OF THE STEERING WHEEL!!!!!!!!!!!!!!!!!!!!! In other words...I had to turn the wheel 1/4 of the way before EITHER TIRE RESPONDED!!!!!! 🤬🤬🤬🤬🤬🤬🤬 I literally had to fight the steering wheel to keep that HUGE box truck between the driving lanes!!! Making a right of left turn was nightmarish.!!! AND...the truck dashboard started beeping (loud) the check engine light came on and stayed illuminated while we were driving during our rental day. U-Haul rented a truck to me, in such poor MECHANICAL condition my family's lives (2 kids+me, the driver ) were placed in a VERY DANGEROUS position !!!!!!!!! When these dangerous issues were going ongoing during my rental day. I tried to call Anytime Storage phone # ....THE CALL WENT TO VOICEMAIL. I DID NOT GET A RETURN CALL!!! Your poor equipment put my whole family in danger. To say NOTHING of my HORROR at having to drive that POS!!! I'm 65 year old disabled lady. I'm FURIOUS you rented to me a literal DEATH TRAP. I do NOT appreciate having to PAY FOR HAVING MY FAMILY PUT IN DANGER!!! U SUCK 🤬🤬🤬. Thinking of you, V Moody

Vicky M 
Rating:
5.0

Customer did not leave a comment.

Danny R 
Rating:
3.0

I was told that my truck had unlimited miles when I explained that I would be driving the truck to OKC (50miles from my home) to drop off since it would be cheaper than dropping in my city.

Heather A 
Rating:
5.0

Customer did not leave a comment.

Patricia D 
Rating:
4.0

Truck was filthy- windows both inside and outside, inside of cab was dirty with dog hair everywhere, and inside of box needed to be swept out. When we confronted the manager we were rudely, brushed off & dismissed. Should be called “Last Tme Rental. 0 stars

Robert C 
Rating:
5.0

Customer did not leave a comment.

Richard C 
Rating:
1.0

I was given a truck that was in a recent accident. I left the lot went and filled the gas tank and drove 5 mins to my house. 2 dash lights came on and the truck started running badly. Instead of swapping out the truck I was told to call road side assistance. It took over 6 hours to get assistance to my location and the truck had to be returned and traded out. The loading crew I paid left because they couldn’t wait 6 hours and I was out a day behind schedule. I would like to be contacted and compensated for your he gas money I put into the truck that I had to drive back and return.

robert j 
Rating:
5.0

Customer did not leave a comment.

Angelina N 
No reviews have been submitted for this location.

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