El cliente no dejó un comentario.
RICHARD N
Customer Reviews for ANS Tactical and Surplus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
These ladies where awesome 👍
DENNIS DThe staff was great
SHERRI CVery professional service
edward mThey just added parking in the back for the trailers...still a tight squeeze but could not imagine how it was without the extra space!
Christopher MAbsolutely the best customer service! Thank you kindly.
RAY MDrop your reservation service as it is useless. Honor your guarantee as it is worthless. Your questions only pertain to service at a particular location. One must surmise that you are aware of the online problems, but turn a blind eye.
Allen WVery pleasant people to work with. Good selection of equipment and they have a fantastic tactical shop!
KENNETH KThe employee Pierce & the manager (I forget her name) were both very friendly & knowledgeable. They made my entire rental process very easy. I would definitely recommend this establishment to anyone that needs to rent a Uhaul.
Taris KEnsure location has all equipment. Utility dolly not avaliable.
DONEL CThe gentleman who helped us, Pierce, was very good, very friendly, and helped through every step. Thanks,. Pierce!
STEVEN WGreat customer service at this location
Debbie BMy rental experience was very pleasant. The staff at ANS Tactical were friendly and helpful and were a pleasure to do business with. I have dropped equipment off here before, after hours, but this was the first time renting from them. I will most definatley use them the next time I need to rent any moving equipment.
STEPHEN TNothing it’s great service
BOBBY SWhen I checked the place out online, it was advertised as opening at 9AM. When I got there there was a printed sign that said they open at 10AM. If the opening time would have been accurate I would rate the experience better.
Johnathan GExcellent service and the young lady explained everything throughly. GREAT JOB!!!
CLINT BIt was easy to rent
Travis RVery limited space to pick up and drop off trailers. One of the staff was very rude. Go somewhere where the employee will not dictate to you what you will and want do. Had about a foot deep mud puddle in the middle of the trailer parking area so no matter how you parked to get a trailer or drop off one you always would be parked in the water...who needs this?
Grey CThe worst most narrow parking lot , especially for trailers. Incredibly inconvenient and I'd rather drive an hour away to drop off at an easier location
Alyssa RThe service was great. No problem to report.
JOSEPHINE WDo better
Cheyenne MThe staff here went the extra mile to help me get the truck parked in the right spot. Excellent service.
Charles RThe truck had a really awful leak in the back corner, closest to the driver seat. So a good portion of my belongings were damaged, including my mattress. Something also went wrong with our reservation and had to spend over an hour on the phone waiting to resolve the issue in order to get the key for the truck.
Christinna DThe shop owner (ANS Tactical and Surplus, crestview Fl) was abrasive and disrespectful
Joshua FBy far my best U-Haul espierence!
MICHAEL ACandice was super friendly, helpful and easy to deal with.
Henry GANS Tactical is staffed by quality people.
Paul ZElectric windows
Donna RPrice was ridiculous for an in-town move Charge a flat rate when it's returned to same location. When moving long distance one way I understand but local moves is way overpriced. I will go with someone else next time.
Edward HLocation was not very visible are clearly marked as a UHaul business, nor was it very accessible for Towing a vehicle. The return equipment area was located on the back side of a fence without clear indication on how to get on the other side of the fence. The office staff could not give out clear information on how , and where to return the equipment nor did they come out to the return location to verify nor show where to return/ park; Furthermore, when my wife asked for assistance she was informed just back up Tow dolly and unhook. We were told when we picked up dolly, that we could never back up, and to go around should we need to adjust our position. These people gives U Haul a bad name. I don't recommend this location to my worst enemy!!!
glenn dN/A.
Edward KOne that happen when I return the key was that when I went to lock it the key broke in the door as I began to turn it to lock the door as the lock instruction gave to return the key.
tyler eThose vans are not meant for tall people. The seats dont go back far enough
Michael SVery professional
Rafael MThe app wouldn't recognize my location, then it didn't scan the barcode. So I called a rep, she talked too softly and I couldn't understand her, told her to speak louder and more clearly and I still couldn't hear her or understand what she was saying most of the time.
MELISSA CI had no issues in fact, the lady who checked me and did everything in her power to help me meet my deadline, and she needs to be given a raise.
Carla Mgreat job. Good experience.
David PStaff was very helpful!!!!
Nicolas GHelped me back the trailer into the right spot. Very helpful.
Daniel AUse this location several times. Easy check n and easy return.
ROBERT C2nd time I've dropped off a trailer at this location. The area is well organized and easy to back right in. Thanks!
Ramon VThe LADIES at ANS Tactical and Surplus Uhaul Center were AMAZING...very FRIENDLY, HELPFUL, PROFESSIONAL...SUCH A PLEASANT EXPERIENCE! I WILL BE USING THEM FOR MY UHAUL NEEDS FROM NOW ON AND WOULD VERY MUCH HIGHLY RECOMMEND THEM! THANK YOU SO VERY MUCH FOR MAKING MY MOVING EXPERIENCE SO EFFORTLESS AND TAKING SUCH GOOD CARE OF ME AND MY BELONGINGS! SINCERELY, GRADY NICHOLS
Grady NJennifer who works at and tactical is a great person. Helped me and was so great throughout the process.
Joseph HNothing you all was very helpful very caring you ladies are great I would like to rent another truck from you all soon please calle at 850 398 0254 my name is betty
Betty RI reserved a trailer and received a confirmation number. When I called they said i never reserved it but she asked me if I would be pulling it with my toyota. How did she know I had a toyota? She new because I told them that when I reserved it. I reserved it for 5 days and asked how much it would be if I added an extra day. I paid for 6 days but was told they would refund me a day if I brought it back after 5 days. When I got to maryland I turned it in on the fifth day and asked about my refund and the man laughed. He said to call ANS tactical back and they would have to refund me. When I called the lady told me she never said that to me. Why would I make it up. She just lied. I have family and friends in the military at eglin and I will make sure I tell them about this and who not to rent from. Not to mention when I was there that day they had lost paperwork to a firearm and were in a panic.
michael dEverything was quick and easy. We were assisted promptly and politely.
JOSEPH RHave done business with this company several times. Very courteous and helpful. Would recommend highly.
Robert CExcellent service
Richard SWell I think the girls at the location I rented from wasn’t very friend .They where a little on the rude side .They acted like we was a bother and was bothering them .
SANDRA GThere were 2 issues with the vehicle. The truck pulls hard right. We were pulled over by FHP for no tail lights, luckily Kevin only got a warning. We got off the interstate and after checking the fuses he found that the fuse was blown so he had to buy a fuse and replace it. After that the lights worked.
Kevin H