Comentarios de los clientes para Another Closet Self Storage Spring Branch

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Another Closet Self Storage Spring Branch

Clasificación general:

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Miguel B.
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Your App and online process is ridiculous. For that alone I wouldn't rent from UHAUL again.

Deborah G.
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If possible have front window cleaned of bugs, otherwise it was great!

Samantha O.
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El cliente no dejó un comentario.

Ava M.
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El cliente no dejó un comentario.

Fernando S.
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El cliente no dejó un comentario.

Ryan M.
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El cliente no dejó un comentario.

Steve W.
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We drove 15 miles to return the trailer to this place and were told they were full and could not accept our trailer. I had to tow it to another place, only to be told they could not accept it either. After telling them they could drive 15 miles to my house to retrieve it when they had room for it, they agreed to let me drop it off in their parking lot. If the coronavirus is responsible for the overflow of idle trailers, I do understand, but I should have been directed somewhere else that had room for it.

Ronald B.
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El cliente no dejó un comentario.

Geoffrey Y.
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El cliente no dejó un comentario.

WALTER W.
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Asked for manager to contact me! Has not happened as of this survey...

Michelle G.
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Great service but I was sent back and forth from one store to the other and there was no room at the 2nd location. A phone call would have been convenient so I did not have to run back and forth.

Amy I.
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El cliente no dejó un comentario.

WALTER W.
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El cliente no dejó un comentario.

Tony B.
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Super Nice Guy!

THOMAS R.
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El cliente no dejó un comentario.

George D.
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El cliente no dejó un comentario.

Kelvin B.
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El cliente no dejó un comentario.

Reynaldo R.
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El cliente no dejó un comentario.

Charles L.
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Joseph, the manager at Another Closet Self Storage, has always been very professional and accommodating:)

Charles L.
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Joseph does a fantastic job at Another Closet Self Storage...he made our truck arrangements on the ‘pickup' end...was courteous and efficient!

THOMAS R.
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El cliente no dejó un comentario.

John H.
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El cliente no dejó un comentario.

Ray T.
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El cliente no dejó un comentario.

MICHAEL B.
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El cliente no dejó un comentario.

Shawn R.
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El cliente no dejó un comentario.

Ryan C.
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El cliente no dejó un comentario.

Lance A.
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I can pick up UHAUL Trucks earlier at other locations and wont get docked an extra day for delivering the truck an hour or two after 6:00 pm.. Not appreciated.

rod P.
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El cliente no dejó un comentario.

Ward P.
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The girl working the desk at the business really did not want to deal with my return and kept looking for a reason to send me to another location.

Ben B.
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Employee was very rude and lazy. No help with trailer didn't want to take it. Had to fuss with her to get a receipt for returning the trailer

Leroy H.
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El cliente no dejó un comentario.

Vance L.
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El cliente no dejó un comentario.

RENE R.
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El cliente no dejó un comentario.

Victor M.
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El cliente no dejó un comentario.

THOMAS R.
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El cliente no dejó un comentario.

Paul S.
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Fast, efficient and professional

Robert W.
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Test for functioning tail lights. Tighten hitch more during hookup.

TERI B.
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El cliente no dejó un comentario.

Steve C.
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El cliente no dejó un comentario.

Crystal G.
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El cliente no dejó un comentario.

Alfred K.
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El cliente no dejó un comentario.

AUGUSTO A.
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El cliente no dejó un comentario.

Jack W.
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El cliente no dejó un comentario.

Earl B.
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Great location. All good.

Kelli K H.
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Great help & very nice

donny C.
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El cliente no dejó un comentario.

MARGARET A.
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El cliente no dejó un comentario.

Jennifer G.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

William S.
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Had an appointment set for 11 am and I got there early 10:30 am to speed up the process only to find a sign on the door stating they we out until 11:15 am. Then once they arrived it took 20 minutes to find and rent the trailer (I was the only one there). It was nice to be able to drop off when they were closed!! But the front end of the rental could improve. Thanks

Lorelei B.
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I would recommend when checking the blinkers and brake lights that you also check the tail lights. I didn't know I had no tail lights until I was driving in the dark and had to drive with my hazard lights on. I was very uncomfortable the entire time

David H.
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El cliente no dejó un comentario.

Russell E.
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Called to see if they had a 4X8 trailer they said yes and it would be 14.95. When I got there they did not have the trailer and rented me a larger trailer for 20.

John V.
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My comments are related to UHaul and not to either location. I was never informed that I was paid a Set Price (rather than a per day price) and I returned the unit after two days...not the 5 that I was charged for. I should have a refund for those unused days. This is not ethical. You have text on the contract related to Per Day charges, but in reality you are unethically having a different basis for the charges. Completely unethical.

Joseph G.
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El cliente no dejó un comentario.

Susan P.
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This was the 3rd location we went to as we were sent away by the other 2 and we're being sent away by this location as well. We had driven over an hour through back roads to drop off locations that we were told to go to only to continusly be sent away. We were told by customer service no matter what to just leave it at this location even though we were being yelled at. We were told someone from customer service would call us to rectify the situation and still no call. I have never been treated so poorly.

Roy G.
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El cliente no dejó un comentario.

connie H.
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Thank you!!!

Patrick M.
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El cliente no dejó un comentario.

Jonathon H.
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El cliente no dejó un comentario.

David S.
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El cliente no dejó un comentario.

Kenneth S.
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El cliente no dejó un comentario.

scott C.
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Trailer was ready to go, when I got there. The representative was helpful throughout the process. It was an easy, smooth process, in and out in a short time.

gary S.
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El cliente no dejó un comentario.

Tony C.
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El cliente no dejó un comentario.

Arthur B.
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I was early. The manager opened early. She was knowledgeable and through. Seamless and without stress.

Paul R.
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El cliente no dejó un comentario.

DEAN M.
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El cliente no dejó un comentario.

BEN H.
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El cliente no dejó un comentario.

Boyed L.
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The truck did not seem to have much power. A diesel engine may be a better choice for future trucks.

IMA S.
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El cliente no dejó un comentario.

BRIAN J.
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El cliente no dejó un comentario.

Earl B.
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All good !!!

Ron C.
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El cliente no dejó un comentario.

Mesha K.
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Truck malfunctioned about 7 miles from location and we had to call and ask for another vehicle. We had to drive the truck back to location with it sputtering and shaking at a low speed causing traffic. We were given another truck that was fine. However, We were charged the mileage of the broken truck even though we did not use it. I have emailed Ron Belenski and he asked for my number, which I gave him. Then I emailed for a follow up I am not getting any response from him. I want to be credited the 15 Miles plus tax/fees for the truck we did not use. I am on hold with U-Haul customer service now and have been waiting for 17 minutes so far.

Shirley B.
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Professional and helpful! Will definitely use again if needed

Efrain G.
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El cliente no dejó un comentario.

Ken D.
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El cliente no dejó un comentario.

JAMES J.
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Everything was great except we had mechanical issues with the truck on the way back. Engine light came on and A/C cut in and out. Was drivable but it will need to be serviced before sending back out with future customer.

RODNEY O.
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The place was near by, very clean, service very polite. Checked in online which made the checkout time under 10 minutes.

Robert K.
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I was charged an extra $44.00.I have called for 3 days and get no answer. I went by the dealership several times and it was always closed. I was on hold for corporate customer service over 30 minutes with no answer. The chat never answered either. I requested a customer service form but have never received one. I am VERY disappointed with the lack of concern for their customers.

Randy H.
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El cliente no dejó un comentario.

Nancy R.
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Personnel were very helpful. However, they were having computer problems which delayed the processing in the office.

John T.
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El cliente no dejó un comentario.

DANIEL D.
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El cliente no dejó un comentario.

ELIZABETH M.
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The new girl who is representing this location was awesome. Super friendly and understanding to my needs. Great job!!!!

Doug M.
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Return trailer 10 minutes late. Was charged for another day. And a cleaning charge that was bogas

Scott G.
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El cliente no dejó un comentario.

Richard H.
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El cliente no dejó un comentario.

Annabel H.
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We had great service, very friendly and fast service I would definitely go back

Jeff O.
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El cliente no dejó un comentario.

David O.
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El cliente no dejó un comentario.

Frank F.
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El cliente no dejó un comentario.

Scott M.
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El cliente no dejó un comentario.

Paul P.
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Trailer needs to be serviced cleaned and greased up.

Rebecca S.
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Jesse was very professional and respectful. Will definitely use this location again.

Frank F.
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Jesse was great to work with!

DAVE W.
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Uninterested in my having a truck without Air Conditioning.

Matt A.
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El cliente no dejó un comentario.

Stanley S.
Clasificación:

The wind shield was littered with squashed bugs and the wipers need to be replaced. Cruise control would have been appreciated.

No se han enviado comentarios para esta ubicación.

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