When trying to book a one way truck with you we were told there wasn't one anywhere. However the person at pick up location said that it is possible. I asked about every location around Milton, where we were coming from as well as all locations in and around Chatam Kent. So we had to drive an empty truck 2.5 hours to pick up location. The truck was old and barely made it up a hill never mind how much gas it used. I'm just glad it didn't break down. On a good note, the guy at the pick up location was amazing!! A great representative for U HaulGina Robert C.
Customer Reviews for Annes Auto
(Distribuidor de U-Haul del vecindario)
Chatham, ON N7M3G3
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 9 a. m. - 5 p. m.
- Vie.: 9 a. m. - 4 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- 7/1/2022 - 7/2/2022: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very friendly and helpful.Armand M.
The Uhaul cellphone check-out and check-in are confusing and lack instructions online. I got a double charge because there is a lack of instructions online about using cellphone check out. Even I returned the truck on time because I did not check out on the site. I had to go back to the location to check out.Xing G.
El cliente no dejó un comentario.BEN C.
El cliente no dejó un comentario.RANDY L.
El cliente no dejó un comentario.Howard T.
Annes's is always the best.Robert D.
El cliente no dejó un comentario.JOHNWESLEY S.
very well organized and the most friendly people you will meetKen C.
El cliente no dejó un comentario.Peter F.
Wet friebdky and knowledgeable staffJanet P.
El cliente no dejó un comentario.Deb H.
Friendly staff.Marty P.
Very friendly and curtious serviceLinda W.
El cliente no dejó un comentario.Alex O.
El cliente no dejó un comentario.DEBBIE R.
Very friendly and helpful. I'm going there again when I need a trailer.John D.
El cliente no dejó un comentario.Dave O.
Friendly staff and very quick service. Come to this location for all your rental needs.ROBERTJ R.
Get a better customer service representative and don't charge you client extra money for having to drive an hour out of their way to go to a new pickup location because you couldn't deliver a truck to the agreed upon original pickup locationGlenda A.
Excellent customer serviceâ€¦.Lorraine R.
I only drove to comber to pick up a fridge and back I did not use over the 100 km and I had it back the same day they still charged 160 dollar s and no money backShane S.
Extremely professional individual. Joyce was so polite from r time of booking thru pickup and transactionPAULM P.
have people that wants to work for your company with the customersJOHN S.
Uhaul should not require so much personal information in order to rent a trailer. I fail to understand why they need my sex and height?Jason F.
Awesome place. Staff courteous handy drop off location. Will use them again .Mike S.
El cliente no dejó un comentario.Robert A.
There is nothing that needs improvement. Excellent service from start to finish.James P.
El cliente no dejó un comentario.Greg F.
I have always had excellent service here. I had to reschedule and they were absolutely helpful with my request. I have no problem recommending them to anyone looking to rent a UHaul. Thanks for the great service!Brian C.
El cliente no dejó un comentario.Brian K.
El cliente no dejó un comentario.David H.
The operators are friendly and provide good information.Shelly C.
Do not pay for the extra insurance it's a scam. I paid for it And was in an accident and they told me that it wasn't covered. The police officer that handled the case even said why is he spending $15 A-day on the extra insurance if you can't even use it even use it.It is a total false advertisement and I will be going to court over this not just because of that but for many other things that they do not do right it's not this location in general as U haul.Ryan B.
Great staffMike W.
El cliente no dejó un comentario.Steven F.
Amazing customer service would only rent from this locationsDavid H.
Nothing love Anne's have been here a few times lately they're so sweet and efficient and never had a problem getting a truckSara C.
El cliente no dejó un comentario.Tad W.
El cliente no dejó un comentario.Mayelin F.
El cliente no dejó un comentario.JAROSLAW J.
Fantastic customer service. Due to some unforeseen logistical issues, our rental time ended up being a little longer than expected and management was amazingly understanding. Will definitely recommend to others. ¡Gracias!Chris C.
El cliente no dejó un comentario.Sara C.
The most pleasurable experience I have ever had renting anything. Everyone was very hospitable and cooperative.JOHNRANDALLPERRY L.
Good serviceSOHALMIYA M.
Personal amableDan R.
Servicio al cliente de excelencia. Easy pickup drop off, peace of mind.Sherlock C.
El cliente no dejó un comentario.Danielle C.
The staff was excellent. And the trailer was all set up in the yard for me to pick up. Very happy with this experience!! MARKGORDON H.
I was sent to Thamesville and they were closed. Just to be sent to the place I originally booked a uhaul from. Got quite the run around from uhaul..Matthew P.
Mobile app for pick up did not work, even though I had done everything correctly. Was told this happens.John V.
El cliente no dejó un comentario.N-JEAN P.
El cliente no dejó un comentario.BLAKE P.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.Jeffrey D.
Joyce was very friendly helpful and knowledgeable. Great customer service, also quick service!!MICHELLE C.
The customer service is excellent. ThanksSHERLOCKL C.
No need to change a thing .Very friendly staff & very nice experience overall 😁😃🤣😅🤩 5 happy faces for a 5 star business Thank You Gary Lyons .GARY L.
El cliente no dejó un comentario.CHRISTOPHERMARK H.
Excellent customer service!! Friendly, courteous staff Reasonable prices Joyce is amazing!Lynn P.
Everything was amazing Thanks for your awesome support appteciate everything your doing.Bradley A.
El cliente no dejó un comentario.joseph B.
El cliente no dejó un comentario.Lisa D.
El cliente no dejó un comentario.John W.
All goodEd V.
El cliente no dejó un comentario.Sharon H.
El cliente no dejó un comentario.David A.
El cliente no dejó un comentario.NAOMI S.
honestly nothing needed to improve. . very friendly kind service and great attitude! koodos to you !Tammy J.
El cliente no dejó un comentario.Brock B.
El cliente no dejó un comentario.Sandra C.
Great ServiceZUBAIRABDUL HAYE C.
Perfect service keep it upPita L.
El cliente no dejó un comentario.Donna B.
Great friendly service! Highly recommend.Matt W.
Was overcharged and was not satisfied with all the services.Tiffany B.
El cliente no dejó un comentario.ERIC C.
I called first to advise I was bringing the trailer to drop off and requested help to unhook the trailer because I am disabled. When I arrived, a friendly man was waiting for me and had the trailer unhooked in minutes. Great service, thanks a lot.James L.
Overall It was a good experience and I would definitely recommend it to somebody. It was really fun driving a truck for the first time!Lynn A.
El cliente no dejó un comentario.Michael G.
absolutely nothing complete staff is knowledgeable and helpful which makes the experience easy thanksJERROLDE D.
Joyce and Kevin were so helpful and really made moving a lots easier. I'm glad to know if ever I need to move or refer someone for rental truck I know where to go.!Meghan P.
Anne was very friendly and explained everything . Great asset to your company . A pleasure to deal with !MARSHALLJ BRANDO B.
El cliente no dejó un comentario.Jared N.
El cliente no dejó un comentario.Barrie J.
Very knowledgeable place.CHADB C.
El cliente no dejó un comentario.Sam G.
El cliente no dejó un comentario.BARRIED J.
Customer service was great,friendly and accomading fast excellent service.MAUREEN C.
El cliente no dejó un comentario.THOMASC M.
El cliente no dejó un comentario.Brianne L.
El cliente no dejó un comentario.Victoria S.
Tire had no tread on inside of 2 of them ,missing bolt on passenger side 1 of 4 missing, pointed out both wanted these noted on pickup papers,said don't worry about them, oh right rear axle hub had play,could shake tire and feel it loose.Franklin C.
The back of the van was perfectly fine. The cab smelled of smoke and had animal hair all over the seats. My wife was with me and is allergic to both of these things.TIMOTHYJ L.
These people go above and beyond. Will use them again and will recommend them to everyone.Patricia Elizabe Z.
Although the people at this location was excellent the online booking system is terrible and needs a Rehaul.SHAWN O.
Explain how to remove the trailer because the videos on the uhaul website aren't updatedKRISTINA M.
Nothing negative to say. I was moving my daughter who was splitting from my son in law. I was leaving my car there while we were moving and they made sure it was in a secure location.BARRYA J.
El cliente no dejó un comentario.Randy N.
El cliente no dejó un comentario.GENE M.