Anne is Excellent at what she does! She went above and beyond to help me with the process start to finish! She does not treat this as just a job!
Ron A
Customer Reviews for Annes Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I made the mistake of showing up to the wrong location lol. The employees here all were more than accommodating! They immediately helped transfer my reservation, as they had the same vehicle on site. Fantastic team. Will use this particular location again if needed!
Stephanie JEverything went well.
steve cWorked well no problems
william oIt was a little frustrating that I couldn't book a trailer ahead of time and I had to wait until the day before.
beckie mRemember to discuss connector pin configuration on vehicle and trailer in advance of rentals.
Jeffrey NVery personal service. It my 2nd time renting and they recognized me :))
Rebecca IThis location (Anne’s Auto) is always amazing to rent from. I was recommended a slightly larger truck that has a pull out ramp. Without that my move would not have gone smoothly. Thank you very much!
Brian CVery courteous staff , equipment in great working order . Definitely will go back to the Merrit st. Location in Chatham.
David CNo improvements needed ! Awesome people and always great service.
MARK BMaybe have an after hours phone number that can be called for assistance. Phone # had no answer and no machine.
Sarah BYou thought of everything, I even had extenuating circumstances so you granted me a day extra at no charge
torin vKevin is a great guy. Joyce and Kevin are very polite and knowledgeable in regards to their products. I would recommend them to my friends and anyone else in a heartbeat. Very professional.
Ron ADealing with Joyce was the best. Excellent service! Went above and beyond to help us
PINA AVlad from online services was very helpful with my emergency rental! Cordial and patient. He was a great help! Two thumbs up!
CHRISTOPHER GWhole process from reserving a truck online and doing the pickup and drop off went smoothly. Truck was nice and clean.
Charlie AWhen we arrived, we had to answer all the same questions that we did when we booked the equipment online. It was like our entire reservation didn't exist. Not sure if this is a common U-Haul thing?
Wendy FThe woman was extremely helpful and friendly. Provided me with an updated copy of my contract, the unit had been inspected and paperwork was completed when I went in the morning to close the account. Well done!
Jennifer BEverything went smoothly and as expected. Much appreciated!
Paul SI reserved and picked up the tow dolly at the end of the day. The staff was fabulous. They suggested I drop off my tow dolly at the LOCAL destination U-Haul, so I wouldn't have to haul it all the way down to New Liskeard. It turned out that corporate wouldn't let me return it there, even though they could have used it to be available locally.
glenn ANice staff at this location, I booked a truck on the spot, in and out upon my return with no hassles :)
Sean MYou could offer rebates for leaving excess gas in the vehicle.
Paula HVery nice people Explains everything very well Definitely will go back
dylan cAnnns the best, the trailer was ready, when I picked it up and in perfect shape.
Antony JAlways great to me. We have dates booked til end of year
Jeremy KRepeat the same great service
Paul PGreat service from the staff who are very accommodating. We will only deal with this location.
Graeme LNice clean interior was found as appreciated by my wife! Thanks
Donald GKevin is a great guy. He's very easy to deal with. I've rented a vehicle from him before. When I need another vehicle, I will go back there.
Ron AKeep on smiling
paul gThe people who run this location were extremely helpful, friendly and kind. We would absolutely recommend them to a friend.
melissa cOnly 1 light was working on the trailer. The rest didn't work and they still wouldn't give money back.
Zakariya MEverything was good they were able to fulfill my needs when I was in a fix the only thing that bothered me was they did not add my tax exempt to my contract and discounted it.other than that fast friendly service.
John ANothing everything was perfect
Michelle SThank you goes to Kevin and Joyce for always making sure I'm looked after and I can always count on UHaul for good clean equipment. Thanks, Mike
MARIOMICHAEL HThe running lights on the trailer need to be looked at, not all working
LARRY CEverything is good service care talking
Harry FGood friendly service!!!
Wm DThe office lady is awesome!
David MCustomer service was excellent
LARRY CMy 1st time renting from here, fantastic experience! From the initial phone inquiry, to the friendliness and service on pickup, thru the return of the trailer, I wouldn't hesitate to recommend this location!
Mary jGood people to deal with.
Roger Kkeep on as you are!
Ronald EKevin and Joyce are outstanding when it comes to customer service and filling their needs. This location is the only one I will rent from now. Anyone who wants great service should go to this location.
ROBERTJ RThis was by far my best experience with uhaul, Joyce was amazing!! I’ll return to this location just to deal with her!!!
Bradley CJoyce is always a pleasure to deal with.
PETRUSGERHARDUS BService location goes above and beyond to be of good service
James BAmazing service. Thank you!
Azar MKeivin & Joyce made the experience easy. They were very pleasant & personal.
claudette wServe coffee? Lol just kidding but would be good
Heather MJoyce is unique and absolutely customer orientated Wouldn’t trust anyone but her for tepeat business twice annually.!!
PAULM PThey are kind and perfect when it comes to renting trucks.
TETSUKO HKevin and Joyce are exceptional at giving me great service. This is the only uhaul I go to because of them. A loyal customer always.
ROBERTJ R