Customer did not leave a comment.
John B.
Customer Reviews for Annes Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Worked well no problems
william O.It was a little frustrating that I couldn't book a trailer ahead of time and I had to wait until the day before.
beckie M.Remember to discuss connector pin configuration on vehicle and trailer in advance of rentals.
Jeffrey N.Very personal service. It my 2nd time renting and they recognized me :))
Rebecca I.This location (Anne's Auto) is always amazing to rent from. I was recommended a slightly larger truck that has a pull out ramp. Without that my move would not have gone smoothly. Thank you very much!
Brian C.Very courteous staff , equipment in great working order . Definitely will go back to the Merrit st. Location in Chatham.
David C.No improvements needed ! Awesome people and always great service.
MARK B.Maybe have an after hours phone number that can be called for assistance. Phone # had no answer and no machine.
Sarah B.You thought of everything, I even had extenuating circumstances so you granted me a day extra at no charge
torin V.Kevin is a great guy. Joyce and Kevin are very polite and knowledgeable in regards to their products. I would recommend them to my friends and anyone else in a heartbeat. Very professional.
Ron A.Dealing with Joyce was the best. Excellent service! Went above and beyond to help us
PINA A.Vlad from online services was very helpful with my emergency rental! Cordial and patient. He was a great help! Two thumbs up!
CHRISTOPHER G.Whole process from reserving a truck online and doing the pickup and drop off went smoothly. Truck was nice and clean.
Charlie A.When we arrived, we had to answer all the same questions that we did when we booked the equipment online. It was like our entire reservation didn't exist. Not sure if this is a common U-Haul thing?
Wendy F.The woman was extremely helpful and friendly. Provided me with an updated copy of my contract, the unit had been inspected and paperwork was completed when I went in the morning to close the account. Well done!
Jennifer B.Everything went smoothly and as expected. Much appreciated!
Paul S.I reserved and picked up the tow dolly at the end of the day. The staff was fabulous. They suggested I drop off my tow dolly at the LOCAL destination U-Haul, so I wouldn't have to haul it all the way down to New Liskeard. It turned out that corporate wouldn't let me return it there, even though they could have used it to be available locally.
glenn A.Nice staff at this location, I booked a truck on the spot, in and out upon my return with no hassles :)
Sean M.You could offer rebates for leaving excess gas in the vehicle.
Paula H.Very nice people Explains everything very well Definitely will go back
dylan C.Annns the best, the trailer was ready, when I picked it up and in perfect shape.
Antony J.Always great to me. We have dates booked til end of year
Jeremy K.Repeat the same great service
Paul P.Great service from the staff who are very accommodating. We will only deal with this location.
Graeme L.Nice clean interior was found as appreciated by my wife! Thanks
Donald G.Kevin is a great guy. He's very easy to deal with. I've rented a vehicle from him before. When I need another vehicle, I will go back there.
Ron A.Keep on smiling
paul G.The people who run this location were extremely helpful, friendly and kind. We would absolutely recommend them to a friend.
melissa C.Only 1 light was working on the trailer. The rest didn't work and they still wouldn't give money back.
Zakariya M.Everything was good they were able to fulfill my needs when I was in a fix the only thing that bothered me was they did not add my tax exempt to my contract and discounted it.other than that fast friendly service.
John A.Nothing everything was perfect
Michelle S.Thank you goes to Kevin and Joyce for always making sure I'm looked after and I can always count on UHaul for good clean equipment. Thanks, Mike
MARIOMICHAEL H.The running lights on the trailer need to be looked at, not all working
LARRY C.Everything is good service care talking
Harry F.Good friendly service!!!
Wm Dale G.The office lady is awesome!
David M.Customer service was excellent
LARRY C.My 1st time renting from here, fantastic experience! From the initial phone inquiry, to the friendliness and service on pickup, thru the return of the trailer, I wouldn't hesitate to recommend this location!
Mary jo G.Good people to deal with.
Roger K.keep on as you are!
Ronald E.Kevin and Joyce are outstanding when it comes to customer service and filling their needs. This location is the only one I will rent from now. Anyone who wants great service should go to this location.
ROBERTJ R.This was by far my best experience with uhaul, Joyce was amazing!! I'll return to this location just to deal with her!!!
Bradley C.Joyce is always a pleasure to deal with.
PETRUSGERHARDUS B.Service location goes above and beyond to be of good service
James B.Amazing service. Thank you!
Azar M.Keivin & Joyce made the experience easy. They were very pleasant & personal.
claudette W.Serve coffee? Lol just kidding but would be good
Heather M.Joyce is unique and absolutely customer orientated Wouldn't trust anyone but her for tepeat business twice annually.!!
PAULM P.They are kind and perfect when it comes to renting trucks.
TETSUKO H.Kevin and Joyce are exceptional at giving me great service. This is the only uhaul I go to because of them. A loyal customer always.
ROBERTJ R.Had a fantastic experience. Everything went well from time of booking, to pick & drop off as well. Nice friendly people at this location. Would definitely use them again & would highly recommend them. I will spread the word.
Kim P.Being able to pick up and drop off the trailer at a closer location . For example in the community where I live, which also has a u haul dealer.
Eveline P.Wood slats along sides could be out a little further to allow straps/tie backs to be used
Shirley B.Truck was cleaned up, swept out and the cab was freshly wiped out. Fast service, friendly people to deal with.
Megan G.Rented a trailer for moving a university student. This location had great service and staff was very pleasant and knowledgeable. Would definitely recommend
John C.