Customer Reviews for Anna Food Mart
(Distribuidor de U-Haul del vecindario)

204 comentarios

2513 N Powell Pkwy #500   Anna, TX 75409

(972) 924-3142

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(972) 924-3142

2513 N Powell Pkwy #500
Anna, TX 75409

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 6 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excelente servicio al cliente

Tonni L. 
Clasificación:
1.0

The truck was terrifying to drive. At first it wouldn't start and when I told employees they said “no, it's fine, it definitely starts.” No, it definitely isn't starting. What's the point of arguing that when we could all just go outside and see? Anyways, we got it to run after several tries. Driving the uhaul was scary. It made tons of noise, had a very hard time switching gears, and tire pressure was really low on one tire when we got it. We had to make two stops, and we seriously considered taking it back after the first because it didn't feel safe driving any more than we needed to.

Megan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew C. 
Clasificación:
3.0

This location was unorganized and even though I completed the check in process on the app, I had to get the keys from them. I waited over 20 minutes due to a computer issue for the location. Other locations have a locker to get the keys. That is much more convenient.

STEPHEN D. 
Clasificación:
5.0

Picking up and returning the people are awesome at this location. Friendly and helpful

JEFFREY M. 
Clasificación:
3.0

At least clean the trucks out before renting to the next mover. The inside of the truck had trash in it. Plastic bottle tops and looked like pieces of cabinet/wood work left in the back of the truck from the previous renters. The floor had grass or hay/sand all over! Just dirty!

jeanne W. 
Clasificación:
5.0

Used at least 10 times at this location. Extremely happy renting here.

Tonni L. 
Clasificación:
5.0

Used this location many times by far the Best place to rent from. Friendly with a smile.

Tonni L. 
Clasificación:
3.0

El cliente no dejó un comentario.

DEREK O. 
Clasificación:
5.0

Awesome

CORY K. 
Clasificación:
5.0

Very professional and knowledgeable! I will be recommending this location to neighbors! Very convenient also! Very friendly and efficient!

ROSALINDA J. 
Clasificación:
4.0

Keep America Moving

CEDRIC B. 
Clasificación:
4.0

Needs to have Appliance Dollies

ROBERT D. 
Clasificación:
5.0

Great service, great product at the store too

HATTIE L. 
Clasificación:
3.0

I would rate the first place we went to poor (hinsman storage) We were there for an hour and half and we couldn't get in cause uhaul could not find out location... made the day was more stressful then it needed to be and it was very upsetting

SUSAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles T. 
Clasificación:
2.0

The truck was a disaster, and on top of that I spent $240 for two days but the only reason I had two days is because when I arrived to pick up the truck it wasn't available, which in turn out me behind and had to drive an hour out of my way to get the uhaul and miss a shift at work.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendell S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jon M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karsen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth H. 
Clasificación:
1.0

Muhammed was rude acts like he is smarter than everyone, rude, talked to me as if I wasnt on his level aka inferior, bc Im a female, stupid so in an so forth!!!!! charged a $100 dollar deposit yet other uhaul places doesn't do that! The uhaul truck itself was dirty on the inside and had a odor in it. This

Christie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

trina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert L. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
3.0

El cliente no dejó un comentario.

NATHAYAI E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty P. 
Clasificación:
4.0

El cliente no dejó un comentario.

ashlee W. 
Clasificación:
5.0

Nothing right now thanks

kavin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

everett J. 
Clasificación:
1.0

The agreement I signed was .79 cents per mile and they ended up charging me .99 cents per mile. The guy messed up my sign in, and then wanted me to stop moving to go back into the store to sign in before he got into trouble. And then once I returned the uhaul truck I had to wait 30-45 mins until he figured out how to charge me and then ended up over charging. Not to happy at all!!!!!!!!!!!! I will be calling to handle this matter!

meranda H. 
Clasificación:
5.0

Excellent The truck and dolly were excellent condition. Whole process was super. Staff was very professional and friendly.

Arnold H. 
Clasificación:
3.0

El cliente no dejó un comentario.

FERRAN C. 
Clasificación:
5.0

Keep up regular maintenance.

Dickson N. 
Clasificación:
5.0

Truck gas tank was only at 1/8 at the time of pickup. In order to proceed I needed to fill the gas tank for $71 . I returned the truck 3/4 full which means I paid about $40 more in gas then I needed just to make sure I didnt return the truck with less gas.

Kenneth G. 
Clasificación:
3.0

The fuel recommendation will have you over pay. Provide a Military discount! Y'all are the only ones that don't. Would have gone some where else if I had options on a Sunday

megan K. 
Clasificación:
2.0

The truck was really dirty and smelled like urine. Very unfortunate but was the only one available.

FRANCES M. 
Clasificación:
2.0

The reason I chose this location was its convenience. However, the computer wasn't working I had to wait 30 minutes to be able to leave with the truck. They also did not have all of the equipment I had rented online available and ready. This caused me to be late in being prepared for the help we had for moving.

Chris W. 
Clasificación:
5.0

Great customer service. It was a pleasure doing business this this U Haul location.

Steven W. 
Clasificación:
5.0

The entire experience was positive. The operator was professional and very helpful understanding the process. The clerk at store was super. Truck was almost brand new. Gracias

Arnie H. 
Clasificación:
3.0

For our first experience of renting a U-Haul it was awful. Our rental wasn't ready when we went to pick it up. Then when we returned it at this location it wasn't even dirty and they charged us a $25 dollar fee to sweep it out. Ridiculous. Last time I will ever rent one.

Cory G. 
Clasificación:
1.0

I got to my destination and realized there was a lock on the door. No one gave me the combination to unlock it and when I tried to call the store no one would answer the phone. I had to drive all the way back and get a completely different truck. Once I got the new truck, the back hatch wouldn't go down due to being broken. Terrible experience and I am expecting a full refund. Thank you for wasting my time and money.

Garrisen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

john P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
5.0

They were nice.

SANDIE E. 
Clasificación:
3.0

This location did NOT have a appliance dolly I pre-reserved online. This was a real inconvenience, as you could imagine.

charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eunice O. 
Clasificación:
3.0

El cliente no dejó un comentario.

GENEVA T. 
Clasificación:
1.0

They didn't have half of the items we put on our order. Then the truck had not been cleaned out from the last person who used it.

HILLARY P. 
Clasificación:
5.0

Employees need training on use of the computer interface

Charlie M. 
Clasificación:
5.0

Drop off was easy and quick. We were in and out and treated with respect and courtesy. Felt like our business was appreciated.

eddie B. 
Clasificación:
5.0

Very friendly!

WILL R. 
Clasificación:
1.0

Manager was clueless and inept. Nice guy tho

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

tina W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

The gentleman was very helpful and considerate. There was a couple of times that had to interrupt my pick up process to attend to other customer that were in line to checkout. The difference between this experience and returning the truck was that after the 2nd interruption the cashier asked for the other incoming customers to wait making my waiting time reasonably much lesser than when I returned the truck.

Ana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DORIS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda F. 
Clasificación:
5.0

El cliente no dejó un comentario.

vickie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott L. 
Clasificación:
1.0

I picked up a trailer for my wife and did not realize that she had not requested the insurance coverage on the contract rental. She only became aware that someone applied insurance coverage on her contract when she returned the trailer. Very unethical business practice to say the least. We will look for other trailer rentals in the future. Chet Niemczyk

Chester N. 
Clasificación:
4.0

Just good people and everything is always ready. No changes needed.

Thomas H. 
Clasificación:
4.0

N:a

William V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry S. 
Clasificación:
4.0

I received better customer service, equipment and an excellent attitude from this small store and it's people, than I have ever experienced at your large facitility on Hwy 380, McKinney. Everything was ready, both on pickup and return.

Thomas H. 
Clasificación:
4.0

El cliente no dejó un comentario.

McClinton J. 
Clasificación:
4.0

El cliente no dejó un comentario.

danny S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anette H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kyle D. 
Clasificación:
5.0

Mohammed and Balish were very friendly and professional.

jim S. 
Clasificación:
5.0

Nothing to improve. The guy was awesome

Antonio H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken G. 
Clasificación:
2.0

I completed the self check and proceeded inside to get my key as the screen instructed me to. The rep stated we had to do the paperwork all over again inside. He proceeded to show me the screen where he says was asking him to check truck out when in fact it was a return button. All in all he needs better training as this cost me 30 extra minutes, which defeated the purpose of the self check option.

Maria G. 
Clasificación:
5.0

El cliente no dejó un comentario.

erica H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mackenzie W. 
Clasificación:
4.0

El cliente no dejó un comentario.

shari M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brendan L. 
Clasificación:
5.0

Very nice young man and very helpful.

louis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry A. 
Clasificación:
4.0

Make sure all trash is removed from cab compartment & back of truck is swept out

Tommy H. 
Clasificación:
3.0

Promptly get the rental done and offer help to get it connected properly. Reserved for 10:00 AM, arrived early at 9:30 but it wasn't until 10:20 that I was able get going after struggling to get the trailer connected. And why no tongue jack? Had to manually lift the trailer onto the hitch ball.

Jeffrey G. 
Clasificación:
1.0

I will not recommend UHAUL period

Dasia W. 
Clasificación:
5.0

The staff are very friendly and welcoming.

robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

george N. 
Clasificación:
4.0

We can always improve, it was a good experience and the people where very helpful. Gracias

RUBY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARDS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet G. 
Clasificación:
3.0

Slow check out process and slow return processing

TIM H. 
Clasificación:
1.0

Sweep the dried poop out of the trailer (must have hauled small animals), not make us run to different uhaul locations for an appliance dolly I ordered many months ago when I placed my reservation, don't sell drug paraphernalia and call back people who have complaints (that's for the 1-800 number)

Jennifer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank D. 
No se han enviado comentarios para esta ubicación.

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