Have more direction as to where to drop off equipment.Samantha M.
Customer Reviews for Andersons Sales And Service
(Distribuidor de U-Haul del vecindario)
Madison, IN 47250
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 4:30 p. m.
- Sab.: 8:30 a. m. - 12:30 p. m.
- Dom.: cerrado
- 7/4/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Dave O.
El cliente no dejó un comentario.Diana K.
No smoking policy for drvers.Janet L.
El cliente no dejó un comentario.Jim B.
It was pretty good. I really have no complaints.LeeRoy B.
Oh my goodness! These ladies were so kind and helpful. They made it easy for me with all the right information. I would highly recommend the location. 5 stars from meDebi G.
El cliente no dejó un comentario.Steve S.
El cliente no dejó un comentario.Don P.
El cliente no dejó un comentario.Paulette B.
El cliente no dejó un comentario.Denise J.
El cliente no dejó un comentario.Mark A.
Anderson's sales and service is the best!!PAULA B.
Nothing it was very goodFloyd G.
This location and the people working there were great.Terrance F.
El cliente no dejó un comentario.Larry J.
El cliente no dejó un comentario.Elizabeth M.
El cliente no dejó un comentario.George J.
El cliente no dejó un comentario.PAUL T.
El cliente no dejó un comentario.Tiffany L.
El cliente no dejó un comentario.Tara R.
No improvement NEEDED ! Exemplary Service !PAUL T.
El cliente no dejó un comentario.Edward R.
El cliente no dejó un comentario.William M.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.MELANIE C.
Only suggestion is identifying parking for customers. Wasn't sure where to â€œofficiallyâ€ park 邏MICHAEL T.
El cliente no dejó un comentario.Ronald H.
El cliente no dejó un comentario.SAMUEL M.
lower your prices on miles.HOBERT V.
First class.John P.
El cliente no dejó un comentario.JUANITA C.
Yeah dont over charge for anything, and don't take advantage of a cancer patient who's treatment time restrictions where used against himJAMES F.
El cliente no dejó un comentario.Zoe B.
El cliente no dejó un comentario.GLENN C.
El cliente no dejó un comentario.EMMA H.
El cliente no dejó un comentario.AMY S.
El cliente no dejó un comentario.DAVID K.
Nothing great serviceWALTER B.
El cliente no dejó un comentario.Glen H.
El cliente no dejó un comentario.ADA V.
El cliente no dejó un comentario.WALTER M.
El cliente no dejó un comentario.William Z.
El cliente no dejó un comentario.DONALD P.
We were relocated from 319 main street location to Andersons location, which increased our mileage significantly from where we were headed to load. I asked for a better rate because this switch was not due to us. We were guaranteed $19.99/95 vs $39.99/95 for our 26 ft we reserved. Husband arrived, they raised the rate back to originate rate $39.99/95, even though my husband explained that Michele from Louisville # called me (Dawn) that morning & solidified details/price, then they attempted to give us the wrong size uhaul. I had to call the Louisville # to contact Michelle today Oct. 5, however, Marissa answered, I explainedrate/billing situation, she confirmed with Michelle & confirmed Andersons charged wrong rate, stated they reduced to agreed upon $19.99/95 & would send me an email confirmation, but 12+ hours later I haven't received anything. I will have to call again tomorrow if I do not receive confirmation of accurate rate & billing total by morning. Dawn Owen MorrisGARRY M.
They worked with me very closely and answered all my questions.LEE D.
El cliente no dejó un comentario.JAMES M.
We we given the wrong trailer and it caused a problem when returning to a different location. They accepted the trailer, but had no record of pads being rented. We left them anyway.ROBERT C.
Excellent customer service, easy transaction and willing to adjust to my changing needs. Thank you so much, you helped make moving a little less stressful!Abigail B.
Anderson's is always a pleasure to do business with.ROBERT F.
El cliente no dejó un comentario.Nathan D.
El cliente no dejó un comentario.DANIEL H.
This location wasn't the issue with my u haul experience.Tess S.
El cliente no dejó un comentario.EUGENE A.
El cliente no dejó un comentario.JENNIFER D.
The rental agent â€œSheilaâ€ was very helpful and friendly and made our experience comfortable. We would highly recommend her and this location.DARREN B.
El cliente no dejó un comentario.Pam D.
Improve communication between customers, movers, & Ubox locations.Lisa H.
The guy that hooked up my trailer looked homeless his clothes were so tattered. And I didn't appreciate him blowing cigarette smoke in my face.David R.
El cliente no dejó un comentario.Richard T.
Trailer was not swept out when I got it.NORMAN R.
The check out process took close to an hour both times I used it so a quicker check out would be appreciated. The prices advertised are misleading. You're forced to pay for a 2 day rental when only 6-8 hours is needed and requested. That is probably a UHaul policy not Anderson's policy, but it will deter me from renting in the future.GEORGIA H.
El cliente no dejó un comentario.SCOTT A.
Everything was fine, great service, easy drop offSHARON H.
El cliente no dejó un comentario.FRANK W.
Excellent, friendly customer service. Will definately recommend and use again.ROBIN C.
El cliente no dejó un comentario.david C.
El cliente no dejó un comentario.Kermit C.
Fantastic customer service, well maintained vehicles.MARK C.
The staff at this site were very friendly and very helpful, the only thing I would have liked is for this site to have more smaller trucks/Van's to rent.ERIC S.
El cliente no dejó un comentario.PAUL J.
El cliente no dejó un comentario.SHANIA H.
Only problem I have is tgat I rented the equipment for 2 days and only had it for a day and still got charged for 2 daysMICHAEL N.
El cliente no dejó un comentario.ZECHARIAH D.
El cliente no dejó un comentario.Willard H.
Love the Anderson family! This is a great place.Patricia P.
El cliente no dejó un comentario.EUGENE A.
Drivers side mirror was loose, wouldnt hold any position, made for some unsafe driving conditions. Overall a quick, easy experience with very friendly staff, would rent again!WESLEY B.
This was by far the absolute WORST experience I have ever had with U haul. The pick up location and drop off location were both completely fine, but the experience having to deal with the U-Haul system was horrible! It took me over one hour 10 minutes to get the system to work to allow me to move on with the truck. It was because of a heavy user load in the system on U haul's end not being capable of dealing with it. I finally was able to get a representative on the phone, to which she questioned my phone service (which was fine and other web pages worked perfectly) then after going through things with her and having to wait at times because her system was slow and experiencing problems as well. In short I spent over an hour waiting in a parking lot because a u haul service end problem, and it ended up costing me additional money and taking a completely unreasonable amount of time. Not like any other I haul experience before.Zack H.
El cliente no dejó un comentario.TONJA C.
Customer service here is always incredible and the people there are super polite and helpful.RUSTIN V.
El cliente no dejó un comentario.REBECCA J.
It took a while to even make the reservation due to technical difficulty, a couple of days. Then the pick-up and delivery dates were wrong. It was scheduled for days after I left the state. My mover did not use the amount of furniture pads he should have...lots of damage to my furniture but that is for another review...one of my u-boxes had no lock on it when it arrived, I am missing a box and have no idea where the lock that I paid for is. Things were shaken up so badly that there is more damage than I can list to my items. This move was not a good one. I cannot recommend this service to anyone I know, it was a horrible experience all around.Trina J.
Check equipment closer as it is turned in or delivered. This unit had a tail light held in place with 3 pieces of velcro and 3 plastic tie-wraps while the other tail light had 1 rivet and 2 tie-wraps. Grover remounted both lights correctly with rivets. Great service but delayed availability of equipment. Still, great experience as I was a last minute type rental decision.WARREN S.
El cliente no dejó un comentario.josh W.
El cliente no dejó un comentario.CAROL C.
El cliente no dejó un comentario.Zackary H.
All nice people to do business with, and decent pricesBRIAN C.
Great service and the best trucks! Change nothing!Dale S.
On the not applicable that was marked it was because the cab was a little dirty, but we were there to get a 10ft truck and as we were about to complete the paperwork the 15 ft was returned. Being that is what we needed we asked if we could have that one. No fault to Anderson's they were wonderful about the whole process along with switching trucks at the last minute. Los recomiendo, son excelentes.JOSEPH E.
They were awesome! I did the return process myself, but Emily, I believe her name was, was super helpful and offered to do it for me! I parked the vehicle and was going to do the check-in process before going inside the store to hand off the keys. However, she came outside to me to save me a walk inside the store. Could not have asked for an easier return.Kyle P.
El cliente no dejó un comentario.STEPHEN S.
Have actual furniture dollies, instead of flat rollers.DEMITRIUS B.
Lights on trailer did not work, had to use a smaller one.William S.
The first trailer assigned to us was pretty beat up so we requested a better unit. The dealer was happy to make the change and we were very pleased. Staff was friendly and professional.Mary P.
El cliente no dejó un comentario.SONIA S.
El cliente no dejó un comentario.JERRY LEE W.