Comentarios del cliente para Ames Automotive

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ames Automotive

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Elizabeth J. en

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El cliente no dejó un comentario.

Steele C. en

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El cliente no dejó un comentario.

Jaron K. en

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El cliente no dejó un comentario.

Jason M. en

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El cliente no dejó un comentario.

moriah S. en

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The gentleman that helped me did above and beyond to get me set up to take the car dolley.

Kristen S. en

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El cliente no dejó un comentario.

Aaron A. en

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After driving 25 miles, I turned the air on and it smelled like cigarette smoke. I then opened the ash tray and it was full of cigarette ash!! Please make sure everything is clean!

Kerry V. en

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Price is unreal pay less to rent to take trailer out of state then it bring it back three weeeks later

William R. en

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EXPERIENCE WAS EXCELLENT I APPRECIATE ALL

mary S. en

Grado:

The first people I reserved my UHaul with were very unpleasant. They said they lost my reservation after I made it two weeks ahead of schedule. The lady was so mean that I decided to just go with Ames Automotive. Ames was wonderful! They made a very stressful situation ok and I am so glad my money went to them instead of the other place. Thank you Ames 10+ stars to you!

Kerry V. en

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El cliente no dejó un comentario.

George M. en

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Nothing that I can see

GREG F. en

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Clean and accommodating.

JOHN S. en

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El cliente no dejó un comentario.

Charles E. en

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All was great.

BOB J. en

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El cliente no dejó un comentario.

Steven L. en

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All went well. No issues. Overall a very good Uhaul experience

roy Z. en

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El cliente no dejó un comentario.

Trisha G. en

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If a guest has 24hr drop off you shouldn’t try to charge them again when they are within their time frame.

Danny H. en

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N/a

luke C. en

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El cliente no dejó un comentario.

craig K. en

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El cliente no dejó un comentario.

Daniel B. en

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El cliente no dejó un comentario.

Dawn M. en

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El cliente no dejó un comentario.

Mike C. en

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El cliente no dejó un comentario.

Al S. en

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I feel I was overcharged by Uhaul (not specific to the rental location) - 386. for a 1 way rental about 800 miles?! The drop off location told me had I been going the other way, the rental would be about 100. - really?!

Homer S. en

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El cliente no dejó un comentario.

Nancy U. en

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El cliente no dejó un comentario.

kim H. en

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When we arrived just after 5:00pm no one was there to greet us. The sign and online said open until 5:30. I called your 1 800 number and I was greeted yet again with poor customer service. I nicely said, "I would not pay for an extra day" the woman helping me then became yelling at me saying, "man you will not be rude to me or you will pay". She was horrible. I will not use uhaul again and feel very sad for the good employees you have!

Cindy R. en

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El cliente no dejó un comentario.

Dana G. en

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El cliente no dejó un comentario.

greg O. en

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The access/room to get to trailers was very tight. Though I am a professional driver and very used to this, my wife would not have been able to line up in such tight conditions. The place was very clean, staff very friendly and helpful, the tightness is a concern to the less than trained driver.

Leland B. en

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El cliente no dejó un comentario.

Korlee A. en

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El cliente no dejó un comentario.

jeanne M. en

Grado:

This was a very clean environment and in a good location; I have absolutely no complaints at that. My only complaint is that I had to pick up the truck in a location quite a distance (several miles) from the place I had reserved it weeks prior. This was a great inconvenience for me. The place I called to reserve my truck was located at the same place where I rented the storage unit which held the items I was needing to move. I had to rearrange my day and find someone last minute to help me pick up the truck and get it to the storage unit so I could have my car there also. I reserved it at that particular location for a reason and it was very upsetting to me to have to pick it up anywhere else! This would have been unnecessary had I been able to pick up the truck at the place I reserved it.

Darric O. en

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El cliente no dejó un comentario.

cecil P. en

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El cliente no dejó un comentario.

Kimberle K. en

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El cliente no dejó un comentario.

Jeff W. en

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Clean out the trailer floor. Had rocks and gravel in it.

Christine V. en

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El cliente no dejó un comentario.

trish A. en

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El cliente no dejó un comentario.

Chris K. en

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El cliente no dejó un comentario.

Joey W. en

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El cliente no dejó un comentario.

Robert M. en

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Well.... the location was in Casper, Wyoming - but it wasn't the one we selected.

JIM C. en

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El cliente no dejó un comentario.

PAUL S. en

Grado:

Hardly any room to store u-hauls. If I wasn't a good backer I would have had to just leave in front of garage doors.

Judoth Y. en

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Nothing

Darrell P. en

Grado:

The tow dolly straps were to long for 13" tires. They would not tighten down enough. I had to put a strap between the two straps to make it tight enough. I had to keep adjusting the straps the whole trip!

mark B. en

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When doing the pre trip inspections before picking it up this location did a very poor job, my suggestions is to get a check list that both customer and Uhaul personnel both go through!

richard H. en

Grado:

Dropped off on Saturday morning and no one was at the location. Location was right downtown and a little hard to find. Tried to use the internet drop-off and could not get it to work. Called the help line and the nice lady took care of everything.

Tom N. en

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El cliente no dejó un comentario.

Lawrence S. en

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El cliente no dejó un comentario.

KARL B. en

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Worked with us when the truck we wanted wasn't in the area we needed. Very pleased.

NANNETTE W. en

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Michelle and Brian were great in Casper

ADAIN B. en

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El cliente no dejó un comentario.

KAREN S. en

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El cliente no dejó un comentario.

LEVI F. en

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El cliente no dejó un comentario.

JESSE B. en

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Well, had we not called the day before we were to pick up the truck we wouldn't have known that it wasn't going to be there. PLUS they never bothered to tell us that our auto transport was never coming until we called the last time, despite the fact that we called twice prior to pickup and they said it would be there. They didn't seem to care that we were extremely inconvenienced and that the auto transport was over 160 miles away. Absolutely unhelpful.

JENNIFER P. en

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El cliente no dejó un comentario.

Jeff C. en

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El cliente no dejó un comentario.

PAMELA H. en

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El cliente no dejó un comentario.

CHERYL T. en

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El cliente no dejó un comentario.

THERESE F. en

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El cliente no dejó un comentario.

TAMMY B. en

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El cliente no dejó un comentario.

Reagan B. en

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Nothing

ANTHONY A. en

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El cliente no dejó un comentario.

Walter D. en

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El cliente no dejó un comentario.

JORDAN A. en

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El cliente no dejó un comentario.

robert K. en

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El cliente no dejó un comentario.

darrel B. en

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El cliente no dejó un comentario.

KYLE C. en

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Be more attentive to his customers and less attentive to friends he is chatting with while signing all of the paperwork.

ELIZABETH D. en

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All good! Truck was great, everything as advertised. Would not hesitate to use UHaul again.

teresa Y. en

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El cliente no dejó un comentario.

DOUGLAS H. en

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El cliente no dejó un comentario.

RYAN O. en

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No good place to drop it off, Not very helpful at all.

Gary G. en

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El cliente no dejó un comentario.

ROBERT C. en

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El cliente no dejó un comentario.

RAY G. en

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El cliente no dejó un comentario.

MELINDA E. en

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El cliente no dejó un comentario.

Cj Y. en

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El cliente no dejó un comentario.

Jessica H. en

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El cliente no dejó un comentario.

JAMES C. en

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Nice to have professional reps take care of us!

JERRY W. en

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El cliente no dejó un comentario.

STEPHANIE P. en

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Excellent! Easy! Professional!

Mariah Z. en

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El cliente no dejó un comentario.

KENNETH E. en

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Have someone on site with knowledge of trucks and UHaul

KIMBERLY D. en

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El cliente no dejó un comentario.

HARRY B. en

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El cliente no dejó un comentario.

MICHAEL G. en

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Truck was ready and no delays at pickup.

RONALD N. en

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El cliente no dejó un comentario.

GABRIEL C. en

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El cliente no dejó un comentario.

Gabriel C. en

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El cliente no dejó un comentario.

Mike E. en

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El cliente no dejó un comentario.

Kari W. en

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El cliente no dejó un comentario.

Rex P. en

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to busy with customers. from his other business. lot cramped with cars needing repair. dirty location

Dan D. en

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El cliente no dejó un comentario.

KW M. en

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The windshield wipers needed to be replaced.

RONNIE B. en

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El cliente no dejó un comentario.

HUEY C. en

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El cliente no dejó un comentario.

AMY L. en

Grado:

Do the required metience on theses oil change light was on over half my trip