Customer Reviews for AmeriPawn Inc
(Distribuidor de U-Haul del vecindario)

88 comentarios

1415 Lincolnway   Valparaiso, IN 46383

(219) 548-0712

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(219) 548-0712

1415 Lincolnway
Valparaiso, IN 46383

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Guy with black beard (not sure name) assisted me with hooking trailer up

TREVOR L. 
Clasificación:
4.0

El cliente no dejó un comentario.

KARL E. 
Clasificación:
4.0

he said that he would check it in that I did not have to stay for that process. However some one some where claimed that I used an extra 100 miles.

Michael Z. 
Clasificación:
5.0

I was totally impressed by the service for the rental. I will use this facility (pawn shop) for all future rentals! Good Job!!

Donna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna F. 
Clasificación:
3.0

I got charged 186.00 to use your truck for two days an it was only 12miles round trip I will never use u haul again and the bad part is I have never had any problems with uhaul before

RANDEL C. 
Clasificación:
3.0

There was nothing convenient about registering on-line & then going inside only to go through the process again. I best not see a $20 convenience fee on my charge card & I don't think I had the 10' truck for 4 hours!!!! The employee was courteous.

MARLA W. 
Clasificación:
5.0

The online process for pickup and drop off takes about 20 minutes which resulted in me paying the extra 20$ late fee for not returning it on time despite being in the parking lot the whole time. Not sure how to fix this but it's kinda weird that it takes so long! Otherwise great :)

Serena V. 
Clasificación:
5.0

The crew at Ameripawn is amazing and the made the process quick and easy. I will definitely recommend them to anyone I know and will use them again when I have the need for a large truck

JASON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Madilyn M. 
Clasificación:
4.0

El cliente no dejó un comentario.

GEORGE N. 
Clasificación:
5.0

Thank You for being so helpful and informative about renting the van !!!! I would indeed recommend this location !!!!

KIMBERLY L. 
Clasificación:
5.0

Great team of people. Thank you

ERICA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josiah K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diante K. 
Clasificación:
1.0

The employee took forever to come back and check the vehicle in and didn't explain we were being assessed a late fee. We had the pleasure of finding our account charged

DARRELL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren H. 
Clasificación:
5.0

N/C

KEVIN T. 
Clasificación:
5.0

Always great service

HEATHER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle M. 
Clasificación:
3.0

I wouldn't recommend you all to anybody. Ameripawn is fine but U-Haul charges for every ridiculous thing to make themselves wealthier. I got charged for items that I didn't even order.

KEVIN R. 
Clasificación:
4.0

The only issue I had was how misleading where to park at drop-off but other than that, no issues! Easy drop off!

Brandon A. 
Clasificación:
5.0

Building needs to put up more signs showing that they are affiliated with UHaul so that the customer will find the building with ease, add more lighting on the outside of building to be able to see area at night for after hours drop off and to make sure to put key drop box at the front of the building instead of it being all the way in the back where it is dark and nothing but dirt. I was looking for box about 20 minutes because of this.

Diamond S. 
Clasificación:
5.0

Owner is a real nice guy. Friendly. Pre- Reservation Still took time here as some people on computer didn't know what they were doing but other than that pretty good place to get one.

KOREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRONSON S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gideon Z. 
Clasificación:
5.0

Quick & easy

Terrance M. 
Clasificación:
3.0

I was charged for a dolly that was not in the vehicle. I immediately called the location when I opened the back of the truck and saw it was not there. I was told I would be refunded the dolly fee when they checked the vehicle in. That did not happen, my receipt shows it still on there and I was charged for it.

Carrie G. 
Clasificación:
3.0

El cliente no dejó un comentario.

NICHOLAS V. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER L. 
Clasificación:
5.0

James was very helpful and personable and efficient. Experience was very good

JULIE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Branislav J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edwin P. 
Clasificación:
5.0

Location tracking for after hour returns wasn't working. No other complaints. Derrick was a great help. Thank you for his knowledge!

CAROL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN G. 
Clasificación:
4.0

Folks there was cool and friendly. Was told by one of the folks that I'll get a email receipt, it's been two days still no receipt.

LEI J. 
Clasificación:
5.0

The representatives at Ameripawn were very friendly and thorough. I really enjoyed renting my U-Haul and will use them again.

Tracy F. 
Clasificación:
2.0

I spent 4 hours running to different locations to finally get the uhaul I reserved and then it was not the size I reserved

Bonnie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime M. 
Clasificación:
5.0

El cliente no dejó un comentario.

janet S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas P. 
Clasificación:
3.0

First, I had to rent for 3 days even though I only needed one. Second the drivers side ramp fell out while loading the vehicle causing a big problem. The latch was broken which also created a problem trying to reinstall the ramp. Third, both ratchets were rusted and difficult to operate. A significant amount of WD-40 was needed to secure the car. More plus a second person and channel locks were needed to release the drivers side. This trailer was in need of a lot of maintenance and should never have been rented. Very dissatisfied.

MICHAEL T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Norman B. 
Clasificación:
2.0

Was told vehicle had full tank of gas. Only had 3/4 tank. Filled tank back up to 3/4 before returning and got charged almost $30 for gas. I took pictures of gas gauge before and after use. Salesman told me it wouldn't be an issue before I left only to get charged extra.

Devon E. 
Clasificación:
5.0

Dave was very informative and helpful. I've rented before but have never had such a complete and thorough process!

sandra A. 
Clasificación:
4.0

a 24 Hr. Rental. but on pickup and return the total included a 2 day rental charge that the representative had to correct. I understand that AmeriPawn is the agent. but your systems need to be easier to use. had i not questioned the totals i would have been charged for more than my usage. NEEDS TO BE FIXED.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sullivan M. 
Clasificación:
5.0

Everything was great! Entire process was very smooth and simple. The customer service gentleman who processed the rental was extremely friendly, patient and very helpful. Awesome experience!!

Daniel B. 
Clasificación:
1.0

The trailer was advertised at 29.95 but when my husband went to pick it up it was $90.00. Also he was not informed that he could return it to a location in bloomington so when he did, it was another $130.00. We ended up paying $220.00 for a $30.00 rental.

william S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah N. 
Clasificación:
3.0

Make sure the equipment that is reserved @ that location can be picked up there.

Valerie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EILEEN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOAHUA M. 
Clasificación:
4.0

They were excited that we turned in early since someone was there to pick up for the morning.

Michelle J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L C. 
Clasificación:
1.0

Have better customer service

Kraig L. 
Clasificación:
5.0

James and Dave were excellent! Customer is lacking at many places. You are lucky to have both of these gentlemen!

jerry D. 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
5.0

Very helpful when returned trailer. He unhooked it and was very professional.

Carl N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M. 
Clasificación:
4.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle B. 
Clasificación:
5.0

Drop off was easy and there was plenty of parking.

Sara B. 
Clasificación:
2.0

Took forever to rent this and had to go inside and wait forever even after I do the entire reservation online. Shop had to have a person to call and verify who I was. Was a waste of like an extra hour to rent the equipment

Matthew H. 
Clasificación:
3.0

El cliente no dejó un comentario.

AL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan S. 
Clasificación:
5.0

Kristine at this location and Sandy at Busy Bee location were wonderful and so very helpful! Thanks for helping get up back on the road quickly (our minivan broke down and they helped get us the correct hauler to get it back home).

Laura M. 
Clasificación:
3.0

El cliente no dejó un comentario.

edwin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff D. 
No se han enviado comentarios para esta ubicación.

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