Comentarios de los clientes para Americas Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Americas Self Storage

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Kallie R.
Clasificación:

When I got my truck the tire pressure in the back tire was low. 57 instead of 67 which was an indicator on the dash board. The associate didn't know this although she had just received back the truck and parked it.

KENARD B.
Clasificación:

Hard to find... this part of Vancouver is newer/confusing to many. Need detailed instructions about signage, etc

Ryan C.
Clasificación:

El cliente no dejó un comentario.

Michael C.
Clasificación:

Online return would not work. The website kept telling me it could not determine my location. The guy who answered the phone number on the return box was terrific - took care of things quickly. Thanks to that guy please!

Carol O.
Clasificación:

El cliente no dejó un comentario.

Aubrey T.
Clasificación:

El cliente no dejó un comentario.

Shane L.
Clasificación:

El cliente no dejó un comentario.

Raymond W.
Clasificación:

El cliente no dejó un comentario.

Nicole D.
Clasificación:

Improve/update mobile app. Freezes and glitches frequently and loses information.

Linda L.
Clasificación:

My daughter and I were given a truck that broke down in Weed, California. All the gauges in the dashboard went to zero (note I had just gassed up the truck) and air conditioning stopped working and the truck would not shut off, kept running for over 4 hours. We sat in a gas station parking lot for over 4 hours in the heat. Every time I called the U Haul roadside assistance was on hold for a very long time before someone answered (the mechanic experienced same issue). When someone did answer (Sarah I think) she was great and helpful. It took a long time for a mechanic to come to check on the truck, and when he determined what might me the problem, everything was closed to get a part. We were put up in a 2 star hotel by U Haul with unfortunate thin walls all night. The only way the mechanic could get the truck to stop running was to disconnect the battery. With 3 U Hauls dealerships in the area of Weed, CA only 1 was supposedly open in the morning at 9 am. When we finally got towed the following morning to the U Haul that road side assistance arranged, there was no one there at 9 am to open. 15 minutes later someone showed up. We transferred our load to another truck and was able to finally head to Southern California. Not happy and very unsafe and dangerous for my daughter and myself. I would be very reluctant to use U-Haul in the future.

Dori V.
Clasificación:

Vehicle was great

Charles C.
Clasificación:

There is nothing that I am aware of that need improving.

Dillon D.
Clasificación:

El cliente no dejó un comentario.

Charles W.
Clasificación:

The online request/ ordering process, as well as, the onsite remote pick-up of vehicle is WAY TOO MUCH; too many steps, navigating is not user friendly, especially from our smart phones. I was very very frustrated with simply picking up my 10' U-Haul vehicle. The site manager-Dex, was very helpful with manually handling my pickup. Other than that THE U-HAUL VAN handled perfectly-clean, and worked out very well, overall!

Todd S.
Clasificación:

El cliente no dejó un comentario.

Donna S.
Clasificación:

El cliente no dejó un comentario.

DAX T.
Clasificación:

El cliente no dejó un comentario.

Dennis F.
Clasificación:

El cliente no dejó un comentario.

Charles E.
Clasificación:

El cliente no dejó un comentario.

James C.
Clasificación:

People here are friendly and helpful, it was a great experience working with them.

Dan I.
Clasificación:

El cliente no dejó un comentario.

Alan H.
Clasificación:

Guy was in the building with the door locked and just pointed at the key drop box. No words. Just pointed....

Mary G.
Clasificación:

Thank you everyone was absolutely perfect very friendly and very helpful thank you so much

Gregory D.
Clasificación:

El cliente no dejó un comentario.

Terry H.
Clasificación:

El cliente no dejó un comentario.

jeff K.
Clasificación:

Always have an excellent experience renting a U-Haul from Dax at Americas Self Storage in Vancouver WA.

Luis J.
Clasificación:

The lady at this location said as long as we get it back before she gets there we would only be charged for 1 day we did and were charged a second day!

Kamarla B.
Clasificación:

El cliente no dejó un comentario.

Robert B.
Clasificación:

El cliente no dejó un comentario.

Blake S.
Clasificación:

Extremely helpful and reassuring staff. Easy drop off experience. Storage units were handy and easy to unload van and into the 2 10x10 units.

john J.
Clasificación:

El cliente no dejó un comentario.

Chris B.
Clasificación:

El cliente no dejó un comentario.

Dori V.
Clasificación:

El cliente no dejó un comentario.

Ray H.
Clasificación:

El cliente no dejó un comentario.

Jessica K.
Clasificación:

El cliente no dejó un comentario.

Nick R.
Clasificación:

El cliente no dejó un comentario.

Steven N.
Clasificación:

The manager / customer representative was extremely helpful and polite. 10/10 would recommend this Uhaul location

Karen E.
Clasificación:

You guys were great! Perfect location and it was easy. Thank you!

Alex L.
Clasificación:

El cliente no dejó un comentario.

Ray H.
Clasificación:

El cliente no dejó un comentario.

Kandi P.
Clasificación:

El cliente no dejó un comentario.

James Lee L.
Clasificación:

They were very helpful & easy to do business with. Good people.

Cliff N.
Clasificación:

The woman who rented the truck to me was very friendly and handled the transaction very efficiently.

Tiffany W.
Clasificación:

I appreciated and got extra support from Cindy. She was kind and helpful and made it easy.

Dennis J.
Clasificación:

El cliente no dejó un comentario.

doug P.
Clasificación:

El cliente no dejó un comentario.

Hector L.
Clasificación:

Excellent job !! Thank you for your support picking the right U Haul .

jack G.
Clasificación:

The location setting is rather hard to find since it is behind other businesses we had a hard time finding it being from out of town, but once we found it we were on our way.

Nathan S.
Clasificación:

El cliente no dejó un comentario.

janice P.
Clasificación:

El cliente no dejó un comentario.

DAX T.
Clasificación:

El cliente no dejó un comentario.

Deseree T.
Clasificación:

Everything was low stress and overall great experience thank you

Teresa B.
Clasificación:

Professional, friendly and on time!

Anthony M.
Clasificación:

It is NOT very clear where to be able to drop off rentals when they're closed, especially a 26 foot truck and car transport. Had there been another drop off prior to me I would not have felt comfortable leaving the vehicle there.

JEFFREY T.
Clasificación:

The online pick up/key retrieval didn't work. The Uhaul website needs work. No code provided to get key from lockbox. Lost 2 hrs of work.

Michael D.
Clasificación:

El cliente no dejó un comentario.

Regina G.
Clasificación:

Great Experience!

Rita C.
Clasificación:

El cliente no dejó un comentario.

Sergey S.
Clasificación:

El cliente no dejó un comentario.

Estefania G.
Clasificación:

El cliente no dejó un comentario.

Kandi P.
Clasificación:

El cliente no dejó un comentario.

DAX T.
Clasificación:

Will definitely use again!

Marylou D.
Clasificación:

The only complaint I can say is this location only had one size truck. I needed a smaller one which cost me more.

janice P.
Clasificación:

U Haul employee was great!

Avery D.
Clasificación:

El cliente no dejó un comentario.

Eric H.
Clasificación:

El cliente no dejó un comentario.

Bryn P.
Clasificación:

El cliente no dejó un comentario.

Todd H.
Clasificación:

El cliente no dejó un comentario.

Jeanette B.
Clasificación:

very friendly.

Harold A.
Clasificación:

El cliente no dejó un comentario.

bobby D.
Clasificación:

El cliente no dejó un comentario.

Luke H.
Clasificación:

El cliente no dejó un comentario.

June H.
Clasificación:

Rental agent emphasized the truck's gas tank was full and I must top it off before returning. The odometer showed I drove 2 miles, but the tank took 4 GALLONS of gas. I was told they were NOT authorized to refund the cost of gas that obviously was NOT in the truck before. I have the receipt and want my $10.00 back ASAP!

Tony M.
Clasificación:

They did a great job. The truck was ready on time. The staff was friendly. Pick up and drop off was very smooth.

Harold N.
Clasificación:

Very professional!!!

CHRIS B.
Clasificación:

The vehicle that I rented smells strongly of cigarette smoke, however, it did not dissuade me from renting that particular vehicle as the weather was suitable for leaving the windows cracked and my drive was short. The vehicle was immaculately clean, and the customer service was impeccable.

Gerry M.
Clasificación:

It was great. Fast when you do most of it on line.

Dean D.
Clasificación:

El cliente no dejó un comentario.

Dennis D.
Clasificación:

El cliente no dejó un comentario.

MaryBeth L.
Clasificación:

Very helpful customer service. Friendly and professional.

Gary S.
Clasificación:

El cliente no dejó un comentario.

Melanie W.
Clasificación:

El cliente no dejó un comentario.

Miguel M.
Clasificación:

El cliente no dejó un comentario.

Dennis J.
Clasificación:

The rental was fine in all aspects.

TED B.
Clasificación:

Easy, quick and courteous. Will definately rent from here again.

Travis N.
Clasificación:

El cliente no dejó un comentario.

JOHN S.
Clasificación:

This is our local U-Haul facility. They do a great job in renting and having equipment ready to go. Thanks!

Tom N.
Clasificación:

Nothing - very flexible staff, focused on doing the right thing. Well done!

June H.
Clasificación:

El cliente no dejó un comentario.

Tom N.
Clasificación:

It was fine, thanks.

Kathy G.
Clasificación:

He was great also fast effective and friendly

Brad B.
Clasificación:

Interior of truck was very grimy not dusty but greasey with dog hair on dash and cup holders. Maybe clean interior.

Matthew T.
Clasificación:

El cliente no dejó un comentario.

RIta C.
Clasificación:

El cliente no dejó un comentario.

Jonathan B.
Clasificación:

I've rented here before & won't go anywhere else unless they don't have what I need and I'm in a hurry. Only thing you could do is provide them with more trucks, but I'm not sure that's part of their business plan?

BARBARA D.
Clasificación:

Nancy very helpful.

Jeremy H.
Clasificación:

Na

Bob D.
Clasificación:

Per mileage price is too high, i will price check other options next time

colleen R.
Clasificación:

El cliente no dejó un comentario.

Ronald C.
Clasificación:

I noticed that the front tire was really bare and told the lady before I rented. But she said that that I would have no problem. Started on our trip and that tire blew out which then we had to sit on the side of the road for ninety minutes in 108 degree weather waiting for road side asst.

No se han enviado comentarios para esta ubicación.

Volver
arriba