Customer did not leave a comment.Shawna L.
Customer Reviews for Americar & Truck Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.KEVIN M.
Very expensiveRafael V.
Van was perfect, clean, smooth running & everything worked well including the wipers it was a wet day and good wiper blades were a blessing. Drop off was simple although the online drop-off process was not working well to upload photos of various things. Seemed not to be a problem w the owners. Would rent again for sure.Paul T.
Customer did not leave a comment.Dan L.
No comments. Trailer was clean and ready for me even though I picked up a little early. Trailer handled my 300+ mile trip perfectly.Lee A.
Extremely smooth and efficient checkout and checkin process.Samrat D.
Everyone at the U-Haul rental place was excellent the most helpful, reliable and easiest rental. I've ever had. I highly recommend themBRUCE C.
Very nice on phone , closed when truck was dropped offFRED D.
Customer did not leave a comment.Paul G.
Excellent service and very responsibleJose H.
Customer did not leave a comment.Anshul K.
Customer did not leave a comment.DAWIN M.
Customer did not leave a comment.PAUL M.
Everything was smooth and efficient. The owner was very personable and made everything very easy.Richard M.
Customer did not leave a comment.Fredy G.
They are always the bestRonnie R.
the app is terrible.Justin K.
Customer did not leave a comment.PATTY J.
Customer did not leave a comment.Kristin R.
Customer did not leave a comment.Jayson L.
Great job. Thank you Bob.Michael R.
They accommodated all my needs instantly. I highly recommend this location.Frank D.
Customer did not leave a comment.Kathleen J.
The guy there Bob was so helpful went out of his way to make sure I was happy with my experience there with U-Haul.James B.
Customer did not leave a comment.William M.
This location at the time I rented, had no "moving blankets". I was able to work around this, but it would have helped if they were available.ERNEST C.
Customer did not leave a comment.LYLE S.
Customer did not leave a comment.MOSES R.
Customer did not leave a comment.IRENE D.
Nice people. Easy to work with. Highly recommendlucile Z.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.Jimmy S.
Customer did not leave a comment.NICHOLAS H.
Customer did not leave a comment.MAX A.
A quick and easy pick-up dropoff. Will use them again.Gregory D.
No improvement necessary. This place was great.MICHAEL N.
The gas assistance needed up filling way more gas than I asked for if $50 and UHAUL wouldn't reimburse me for the gas. So I lost $50MANIVANNA E.
I think a complementary 3 minute guide on the sumple stuff like moving from park to drive and vice-versa, activating/releasing the emergency brake, and any safety features would be very helpful. I asked for this and got a wonderful tutorial.MATTHEW C.
We were picking up with the website app. The local owner/manager check to make sure everything was OK I wanted to know if we needed anything. Do you haul self check out worked well.Jerome M.
Customer did not leave a comment.DAVID C.
Courteous, professional and very helpful staff.PATRICK H.
Customer did not leave a comment.ARLENE K.
Really a very nice location and experience. It would have been nice if the trailer had been swept clean but the equipment was in good shape, the staff was very nice and took care of hitching the trailer to our vehicle without us asking. Access to the location, especially when returning the equipment can be challenging due to its location on a busy road. A very nice experience overall.Jeanbapti G.
Customer did not leave a comment.Rosanna W.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.Santiago U.
My pick up location was supposed to be in Newton New Jersey. 1 hour before pick up it was changed to Haskell NJ 40 mins away. Very inconvenient! At end of day wanted to drop off trailer close by but was told no. Customer service transferred me 5 times and when I finally reached Michelle, she was rude nasty! Not a good experience at all.Justin M.
Customer did not leave a comment.CAROLYN C.
very old ..not very nice looking trailer...but did the trick with no mechanical problemsstephen P.
Customer did not leave a comment.MATTHEW G.
Drop off was fine, I was called twice about returning. I paid for a extra day, I was contacted by a woman who was very rude and gave me an attitude when I tried to explain I was charged twice. The woman had a very poor attitude for a paying customer and should be retrained for customer relations.ROBERT M.
So there is no 24/7 key-box the owner of this site has a box with his own master lock on it on side of building hidden !! i was just lucky i was picking up during a working day or i would have no way to get the key to my van and upon return i had no way to put key in lucky i was able to leave a message and put key into a mail slotCraig C.
Customer did not leave a comment.MICHAEL C.
Customer did not leave a comment.Peter K.
Customer did not leave a comment.Ken F.
Customer did not leave a comment.WILFRED R.
Customer did not leave a comment.MILICA B.
The location and staff were awesomeGERALD F.
Customer did not leave a comment.ROBERT C.
Customer did not leave a comment.Marc P.
Customer did not leave a comment.Robert M.
This rental could easily prevent me from ever using uhaul ever. The truck was not a uhaul vehicle. I was lied to about the price. The truck was severely UNSAFE. I will be calling uhaul to complain and protest. AWFUL, TERRIBLE experience.Tom V.
Customer did not leave a comment.Pat O.
Customer did not leave a comment.Wil R.
I had an excellent interaction with Bob from this location. He was very friendly and explained exactly how to use the trailer I rented. I will go here again for any other rental needs.Christopher V.
When we were dropping off the truck my wife spotted the boss of the place was leaving she went to stop him to talk to him about what we were doing and he just drove off. Extremely unprofessional and disrespectful.Daniel G.
Everything was smooth! These guys were very easy to work with. Entire process was a pleasure.John L.
Customer did not leave a comment.Benny S.
The truck worked well but the cabin smelled like someone smoked a carton of cigarettes with the windows up. I had the windows cracked open the whole time driving because I thought I was going to vomit. This is coming from an ex-smoker who smoked in his car and I never smelled a car like that before.Steven C.
Customer did not leave a comment.Jeffrey G.
Super nice people at Ameri-Car!!! Very Helpful, Thanks to Brian & BobRobert H.
Customer did not leave a comment.Charles A.
Customer did not leave a comment.Len G.
Customer did not leave a comment.Douglas P.
Customer did not leave a comment.Adrian C.
Customer did not leave a comment.John T.
Apparently your previously arranged location pick off and drop off sites are not set in stone. I had to go out of my way to pick up and drop off, causing extra miles that I was charged for. I would not recommend using again.Donna C.
Customer did not leave a comment.Stewart H.
Customer did not leave a comment.Jules P.
IT was time consuming to drop off the equipment and the person could not resolve all the costs & issues.Jules P.
You need to put a "foot " on the trailer. I have a bad back and could not heave the trailer off the hitch. A crank foot like most othr trailers would have made the job easier and safer.Michael R.
Customer did not leave a comment.KATRINA D.
These guys were very accommodatingrob R.
When we picked up the trailer they had no idea what they were doing. Took 4 people to attach it and then they had issues with getting the brake lights to work.Giovanni G.
Customer did not leave a comment.alex P.
Customer did not leave a comment.Steven V.
Customer did not leave a comment.Karen C.
Customer did not leave a comment.Jeffrey L.
Customer did not leave a comment.Marlon P.
Customer did not leave a comment.ashley A.
Customer did not leave a comment.John F.
I will never recommend U-Haul to anyone the company to which I dropped the truck off that I was told to a day early was closed I dropped the key in the Dropbox on Monday I got a call from U-Haul themselves telling me that the truck was unaccounted for when it was sitting in that Lot 2 days after the truck was dropped off that company called me and told me that they were going to charge my account because there was not enough gas in the vehicle when I know that there was because I stopped at the gas station before I dropped it off I told him you will not charge me again to have a supervisor contact me nobody called me back in 2 and 1/2 Weeks Later I was charged again when I called your company in order to file a complaint I was rudely hung up on nobody called me back to follow up nobody has and I'm going on another week I will not recommend U-Haul for anybodyStarlin K.
When making a reservation at one site to pick up the truck then finding out last minute you have to go to another location to pick it up because there isn't a truck available for you. The first location quoted a price of 89 cents a mile then after having to drive farther for the truck they told us it would be 1.19 a mile. Was very satisfied with the truck but not how they book the reservations. It's like they overbook and hope someone has a truck available!!laurie M.
Customer did not leave a comment.Paul D.
Customer did not leave a comment.Curtis J.
Americar in Haskell N.J was very helpful and the service was great.Thanks Brian and Bob.JOHN W.
I didn't appreciate that the location was changed from where I had scheduled my pick up. I was sent an E mail, at 7:32 PM the night before telling me there was a change to the pick up location. I was not given the name of the vendor and had trouble finding the vendor. the street was very busy and the addresses were not very visible.Kevin T.
Customer did not leave a comment.Graham S.