Customer Reviews for American Store & Lock No 6
(Distribuidor de U-Haul del vecindario)

249 comentarios

1913 Skyway Dr   Monroe, NC 28110
(5 from 601N and Hwy 74)

(704) 283-6091

Location Hours

  • Lun. - sáb.: 9 a. m. - 5:30 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(704) 283-6091

1913 Skyway Dr
Monroe, NC 28110
(5 from 601N and Hwy 74)

Services at this Location:

Location Hours

  • Lun. - sáb.: 9 a. m. - 5:30 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

ERICH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE B. 
Clasificación:
5.0

Amanda was so polite and helpful. The service at this location couldn't be better!!

Ronald M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

Was switched from a more convenient location that was open on Sunday for return. Wanted this on purpose. Was unable to get the return app to work when returning on Sunday a s this location was closed. Had to re contact rental location so a ss not to get charged a late fee. Actually returned early but wasted time trying to get the as app to work,. Very very very frustlrating. Will make me look for an alternate rental company......

ROGER H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISAI H. 
Clasificación:
4.0

El cliente no dejó un comentario.

ARMANDO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Earl C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

Ashley was so nice! I would definitely recommend this location to anyone

AUSTIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

She was great nothing to be said...

Joshua B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina W. 
Clasificación:
1.0

Over charge me for nothing fuck this place 157 for 1 extra day and was rude ass hell

Crystal C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DELLA S. 
Clasificación:
5.0

Ashley was friendly and quite helpful. Her and her coworker were patient to hear and look at documentation on where to return equipment. They called an area manager as well to be sure I wouldn't be incorrectly charged.

Ken H. 
Clasificación:
5.0

Desk person (Ashley) was friendly. Listened to and understood issues encountered with other UHAUL equipment rented.

Ken H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay G. 
Clasificación:
5.0

Made a mistake hit wrong no when I meant yes

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan G. 
Clasificación:
3.0

It's a little more expensive than I thought it would be.

William L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
4.0

The requested vehicle was available at the scheduled tiem. Ms. Ashley was very courteous, even while the sytem was experiencing technical difficulties. She troubleshooted and got us on our way in a timely manner.

Stephon M. 
Clasificación:
5.0

Friendly, knowledgeable and helpful staff.

Cynthia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANDRA H. 
Clasificación:
3.0

This was not my original pick up location, and was called and told that I had to drive further to pick up the truck. I should have gotten a price reduction for that.

RONNIE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNOR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eugene S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
3.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

Kim was great

Curtis M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela P. 
Clasificación:
5.0

Keep doing the good work. Thank you!!

Noemi V. 
Clasificación:
5.0

Everything and everyone were exceptionally nice and helpful. I highly recommend this facility to anyone interested in renting a uhaul.

tammy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
3.0

I was moving from Matthews and had reserved a pickup in that area. However, there was no truck available there and was sent to Monroe which was 12 miles away.

Vicki P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

She was great! Super nice and upbeat. Very involved .

Madeline C. 
Clasificación:
5.0

Skyline location was quick and efficient. No issues. Interaction with salesperson was pleasant. Online I reserved a truck close to my starting location, however, U-Haul rep called 2 days prior to pickup to tell me my original location wouldn't have a truck. Had to go to the Skyline location, which was 30+ minutes away and was very inconvenient.

Wayne M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jacques D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris W. 
Clasificación:
5.0

This was much better organized than the last UHaul rental experience I had (late 2016). The focus at this location is on the storage facility, so not a lot of equipment inventory. But, they had exactly what I needed, so this was not a problem for me. Staff very personable and helpful.

luis V. 
Clasificación:
1.0

The service was horrible. The big lady with hideous eyelashes was very rude and unprofessional. I will not be using this location ever again

Ashley M. 
Clasificación:
5.0

The woman there was extremely nice and helpful. Gracias

Sigmund S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory V. 
Clasificación:
5.0

The lady was so very nice and helpful. I would very much recommend this place for renting your moving truck or anything they offer

teresa S. 
Clasificación:
5.0

Great service, I called Friday and was told a truck would be in Saturday morning. Called back Saturday truck was available started a reservation and picked up later in the morning. Clean and everything was great. I will most likely need to rent one again soon and I'll be back.

wayne H. 
Clasificación:
5.0

We dropped off at a different location than we were scheduled to because the storage business that we were using was also a drop-off. The staff was helpful, friendly, and quick. I had no complaints with this experience.

Thaddeus H. 
Clasificación:
5.0

Kim was great, however she did not do a walk through with me while I was there. I noticed some things on the truck that should be noted before I took the truck so i was not held responsible for damage already done to the vehicle from previous renter. Dings ,dents broken compartment on the inside... I did go back in an ask her to come out which she did do.

Brenda C. 
Clasificación:
5.0

The lady who helped me was kind and easy to deal with. Will do business with again.

Johnathon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
1.0

NOT a damn thing rip off company,will never use again ,don't give a damn about the people that rent from them ,would not refer to anyone else.

kay W. 
Clasificación:
5.0

The location needs a larger selection of vehicles to choose from, other than that the service was excellent!

Brian F. 
Clasificación:
4.0

After hours drop off was great.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTTY H. 
Clasificación:
5.0

Very nice and personable????

Jerry S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Forrest N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERIA J. 
Clasificación:
4.0

Paulette was very helpful and knowledgeable. She did a great job. Very courteous. Thanks.

MYRON G. 
Clasificación:
3.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

Bset I've dealt with !

AARON K. 
Clasificación:
5.0

The location contact was very helpful and pleasant. thx.

James S. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

The clerk, who was VERY courteous and helpful, had been inadequately trained and the support she received on the phone was also inadequate. She ended up having to figure out how to enter the transaction on her own. But she succeeded, she helped us hitch the trailer to our truck, and she was cheerful and professional the whole time.

Karen N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

doug H. 
Clasificación:
5.0

Great experience - very nice people

Ty S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea T. 
Clasificación:
5.0

The clerk was amazing and very helpful. thank you.

susan S. 
Clasificación:
5.0

She was very nice

Jamie R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michele T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Myriah H. 
Clasificación:
5.0

Very much enjoyed working with Kam to set up my rental needs.

SIMPSON G. 
Clasificación:
5.0

The gentlemen who helped us was very helpful.

Vicky V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arty P. 
Clasificación:
5.0

Very nice person and the location was very easy to get to. Gracias.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda C. 
Clasificación:
5.0

Excellent customer service

Debbie G. 
Clasificación:
4.0

24hr Access LOL!

calvin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chase C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN-MARK F. 
Clasificación:
4.0

I ASKED U HAUL @ GO UHAUL TO CONTACT ME BY PHONE WHEN THEY LOCATED A DEALER OPEN ON SUNDAY. THEY SENT ME AN EMAIL INSTEAD.

ronnie H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cassandra B. 
Clasificación:
5.0

This was a quick and painless experience. I would definitely recommend Uhaul and this location in the future.

George C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillips C. 
Clasificación:
5.0

The employee was extremely helpful and friendly.

Angela F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scape S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patriot T. 
Clasificación:
4.0

I found a truck here on Saturday without a reservation after stopping in at Old Hickory Buildings of Monroe where Tim found me a 20 foot truck available at this location and made the reservation then for us to go pick it up. Thanks Tim!

Don S. 
Clasificación:
3.0

Person in office does not keep hours as posted. Reserved for 10and on tight schedule. Man had 9am as start time but didn't arrive until 10. Then he took storage unit rental customer before me and it took 40 min before I was helped. Then I left the dolly at home and told him I'd be back in 20 min. Place closed down when I got back. Had to leave dolly outside door. Called and left message but he has yet to confirm back that he received.

Julia E. 
No se han enviado comentarios para esta ubicación.

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