Comentarios de los clientes para American Self Storage No 2

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de American Self Storage No 2

Clasificación general:

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John P.
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Easy to use mobile features. The map was a great addition. Helpful staff.

Diana B.
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Jason was so understanding of me keeping the truck so long. It is only me and my special needs sister, so most of the time it was in my driveway as I loaded (and loaded and loaded....)! I would definitely recommend this location and Jason to anybody needing a Uhaul or storage unit. This is one owner who really does care about his customers and puts them first!!

Scott G.
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I called ahead to let them know it would be evening before i was able do drop off my trailer. They were extremely helpful.

John L.
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Could not for anything or anyone to be better. Thank you for doing an amazing job.

Sara J.
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El cliente no dejó un comentario.

Lauren J.
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The guy wasn't even there when I showed up at my reserved time. I beat on the door for 5 mins then called before deciding to show up. and he didn't do a pre inspection with me. I got no paper work and after returning the truck he tried to charge me $114, $110, then $89 after he had already charged me $39. I only used the truck to pick up a bed n 2 night stands in the city. I'll never rent from this place again

Donald L.
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El cliente no dejó un comentario.

Mary F.
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Mover help that I scheduled and paid for did not show and turned their phone off.

Abulfaz H.
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El cliente no dejó un comentario.

Elgie D.
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El cliente no dejó un comentario.

ANGELA G.
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El cliente no dejó un comentario.

Robert L.
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El cliente no dejó un comentario.

kristina L.
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Overall we are VERY upset with the overall experience with uhaul. Not with this specific location, the experience. We have been totally screwed out of money and time and I would appreciate a call back from a manager to discuss. 405-990-6737

Christine L.
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Service was above customer expectations

HOWARD H.
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El cliente no dejó un comentario.

Richard B.
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Manager was Great! However, the Van was less than 1/2 tank of fuel-NBD really, windshield was covered in dead bugs, and warnings for both Oil Change and Tire Pressure ON. RESIDENT MANAGER would be only reason to Go back to this location.

Dan B.
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Jason is always friendly and most helpful.

David N.
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El cliente no dejó un comentario.

Eric P.
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The manager was extremely helpful with completing the paperwork and picking up the trailer.

Alfonso P.
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Great customer service and convenient!

Julie N.
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El cliente no dejó un comentario.

Kenneth K.
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El cliente no dejó un comentario.

Mike A.
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El cliente no dejó un comentario.

Meredith I.
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El cliente no dejó un comentario.

SHENA M.
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El cliente no dejó un comentario.

Robert D.
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I had a horrible experience with the on line pick up process. Used it before in Grapevine and it went OK, but at this location took me almost 45 minutes to get the truck. At one point, was asked for an additional contact, or a passport...very confusing. Eventually worked through it, but a very poor experience. Probably not the location's fault, but that's where I experienced it.

Elgie D.
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El cliente no dejó un comentario.

Vivien H.
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Excellent service

Rachelle S.
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Picking up with the phone was a real pain and dropping off in the dark was too. We had kids with us and I felt like it took too long. Also charged me for safe move of which I declined at least three times.

Heather M.
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El cliente no dejó un comentario.

Terry W.
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El cliente no dejó un comentario.

Martha C.
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I rented 25ft and 15ft trucks. The day of moving, we realized we needed bigger trucks so I called to exchange the 15ft for a 20ft (that was after filling it up with gas!) They did not tell me that I had to return the 15ft truck to the same rental even though it was all in the same city, also the 20ft was only available in a different part of town so we had to go there to get it. I assumed I could just drop off the 15ft for a 20ft since we had NOT left the city yet. They said because of that I could not get my FULL refund and it was considered a "trip" . TERRIBLE communication and bad form as far as I'm concerned. Will not recommend U-Haul after that.

Dean D.
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El cliente no dejó un comentario.

Torrie S. | Reservation |
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I never got to use the facility because when I got there at 6:15 they were closed and i was told they closed at 7

Thomas S.
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Staff was ready and expecting me when I arrived. Everything was in order and I was out the door quickly with all my questions answered.

john C.
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El cliente no dejó un comentario.

Jaimie G.
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Great staff, very easy to with.

Richard A.
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El cliente no dejó un comentario.

Tammy C.
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El cliente no dejó un comentario.

CLOUD H.
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Jason was very helpful and got me a great deal on a round trip. Vehicle ran great too. Will use them again if I ever need another Uhaul.

Christine H.
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Bill was $50 more than quoted!???

Josh B.
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El cliente no dejó un comentario.

Cody B.
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awesome customer service throughout the experience

Brian L.
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Truck had check engine light and low tire warnings all trip (not until on highway).

Chad B.
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Excellent customer service, will use again if needed.

Patty T.
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El cliente no dejó un comentario.

Jared F.
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El cliente no dejó un comentario.

Terrell R.
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Jason was very professional and helpful.

dustin O.
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El cliente no dejó un comentario.

Billy H.
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El cliente no dejó un comentario.

Candice T.
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El cliente no dejó un comentario.

KELLIE B. | First Impressions |
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The unit was clean. Jason was very helpful in providing feedback and giving recommendations.

Junaid M.
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El cliente no dejó un comentario.

Pamela H.
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El cliente no dejó un comentario.

James I.
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El cliente no dejó un comentario.

Scott P.
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El cliente no dejó un comentario.

zane H.
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El cliente no dejó un comentario.

Lakesha M.
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Nothing great customer service

Robert H.
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El cliente no dejó un comentario.

Diana M.
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First time location had ever done a contract with all new staff.

Gretchen K.
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El cliente no dejó un comentario.

Aaron L.
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El cliente no dejó un comentario.

Carl B.
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Truck had a loose sideview mirror, making it difficult to see things on passenger side of truck. Also, windshield wipers were old and made horrendous noise.

John D.
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El cliente no dejó un comentario.

elethia L.
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The young man who rented me the equipment was very courteous and explanitory as to how to return it if after hours. Overall a great experience.

Todd C.
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El cliente no dejó un comentario.

MICHAEL F.
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Great location, easy access, friendly knowledgable staff. Highly Recommend!

Anthony T.
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Excellent staff at location. Very helpful and courteous. Thanks U-Haul.

Vernon G.
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Now waiting on return of deposit

Jeremy H.
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El cliente no dejó un comentario.

Brian L.
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Great folks, perfect location

Austin D.
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It was hard to park the 20 ft trailer after hours due to the amount of vehicles in the parking lot

tom J.
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El cliente no dejó un comentario.

Bobby S.
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El cliente no dejó un comentario.

KYLE M.
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El cliente no dejó un comentario.

BOBBY S.
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Very simple process. Will utilize again when the need arises.

luke M.
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Very friendly and thorough.

ALFREDA F.
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Keep Jeremy, great customer service skill set. He was willing and able to do and assist where ever he was needed!

Stephen M.
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El cliente no dejó un comentario.

jack W.
Clasificación:

Very nice and capable young man hooked up the trailer.

No se han enviado comentarios para esta ubicación.

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