Customer Reviews for American Self Storage #9
(Distribuidor de U-Haul del vecindario)

80 comentarios

929 N Meridian Ave   Oklahoma City, OK 73107
(Just South of 10th St on the West side of Meridian Ave)

(405) 996-1649

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Sábado:
    9 a. m. - 1  p. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(405) 996-1649

929 N Meridian Ave
Oklahoma City, OK 73107
(Just South of 10th St on the West side of Meridian Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Sábado:
    9 a. m. - 1  p. m.
  • Domingo:
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
2.0

The new system of checking In and out on your cell phone was a pain in the rear. I could not confirm my location even though I followed your directions to allow location services for U-Haul. I had to call support and wait on hold for approx 30 minutes. When we finally got the truck and to our destination, the truck did not have the appliance dolly or the moving blankets we had requested. We did without. Then when I returned the truck it was late at night and I had additional issues with the app and had to call support again and she led me through the check out procedures which included getting out of the truck taking pictures of the cargo area, the cab itself , mileage and fuel level. All of this was frustrating as it was 1am and the location was not in a good area of town and I was by myself. It took a week for the correct charges to be charged to my bank account.

Tressa M. 
Clasificación:
1.0

Old lady in front office wanted to mark uhaul as stolen when I was only an hour late. Prices are ridiculously high. Wouldn't recommend or rent from them again

EDUARDO J. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRORGIA M.  |  Overall Experience 
Clasificación:
5.0

Amy was Absolutely Amazing!!! Professional and Courteous! Amy quickly processed my paperwork and had me on my way in no time. Amy is truly an asset to your Company! I highly recommend this Uhaul location and will encourage my friends and family to rent here! Thanks Uhaul and Special Thanks to Amy!

VADA B. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRIAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Earl A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAKITHA J. 
Clasificación:
4.0

Very tight parking area

BRADLEY B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Edwin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven S. 
Clasificación:
5.0

Great experience. Ashley was a tremendous help in making our move easier. Everybody hates moving but her willingness to call me back and get me reserved and answer all of my questions was more help than I began to expect from uhaul. I called several vendors in the area all of whom were too busy to assist almost made me pay extra money to rent a truck from a rental car company. Because of her proactive attitude I am now going to be using uhaul anytime I need anything moved.

ANTHONY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley O. 
Clasificación:
5.0

Efficient and quick drop-off service. Thanks!

Tolulope O. 
Clasificación:
5.0

Very friendly. Well versed. Hard to improve from the top.

David C. 
Clasificación:
5.0

The lady in the office was awesome very quick to get me on loaded and back on my way. If I need storage which I think I met in the near future I am going to go there to get my storage needs taken care of

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashleigh B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oyeyemia A. 
Clasificación:
5.0

Ashley at American Self Storage #9 is great. She really goes the extra mile for top customer service. I would recommend to anyone.

Duane R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles F. 
Clasificación:
5.0

Totally GREAT REP! She was very helpful and knowledgeable. I will definitely use her location for all of my Uhaul needs.

Kevin S. 
Clasificación:
3.0

El cliente no dejó un comentario.

City O. 
Clasificación:
5.0

The only thing I would change is that when I made my reservation the person I talked to did not tell me that I haul location closed at 1 pm. And I almost missed them.

deanna W. 
Clasificación:
5.0

Customer service representative Ashley has shown excellent customer. Very friendly making sure everything was exceptable as far renting the storage/ rental truck. 5 stars for this storage facility.

Jessie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

Ashley did an awesome job! She went above and beyond my expectations! Keep doing outstanding service! Thank you so much!

Kristina A. 
Clasificación:
5.0

Ashley is an amazing employee. I cannot say enough good about her. She goes above and beyond in every single area to provide outstanding customer service.

Jonna R. 
Clasificación:
5.0

Ashley was great to work with. She is friendly and helpful

KATHY M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Kathryn B. 
Clasificación:
5.0

Ms Ashley was extremely friendly as well as very helpful. She knew her job and delivered the service smoothly. Would definitely recommend.

tarik S. 
Clasificación:
2.0

The interior of the cab of the truck was filthy, if there had been another truck available I would of insisted on a different truck.

Bruce G. 
Clasificación:
5.0

Give Ashley a raise. Seriously. I haven't had that quality of customer service in some time. She actually CARES about the needs of the customers. I had to call her four different times to ask different questions. There was ZERO hint of her being annoyed but she was very kind and patient. THIS woman is worth her weight in GOLD to your business. Take REALLY good care of her! I will not deal anywhere else in the future. Gracias.

Donna B. 
Clasificación:
5.0

Miss Ashlee was very helpful and answerwdj*mm

Tom C. 
Clasificación:
2.0

If you have a scheduled pick-up time assure that employee is able to assist the customer.

Ashleigh V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Braven D. 
Clasificación:
5.0

Ashley is great always smiling, made sure all my questions were answered and this an easy process. Thank you so much!

JERRY P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matt O. 
Clasificación:
3.0

This location is very small with little room to enter or exit off of a pretty busy street.

Jack P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S. 
Clasificación:
5.0

Getting the u-haul was great! Ashley was great!

SHANA L. 
Clasificación:
5.0

good

CHRISTY C. 
Clasificación:
5.0

Think Mileage Rate A Little High..And I Know It Used To Be 24 Hr. rental's. Other rental Places Give First 50 mi. Then $$ After That..From America Self Storage Ashley The MGR. Referred Me To Contact U Haul For My Moving Needs, Very Helpful .

Judy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DJ J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy W. 
Clasificación:
5.0

I don't think you can get any better!!

CLYDE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Janice S. 
Clasificación:
5.0

This is the best customer service I ever received. I rented a van online for a long, one-way trip after striking out being able to find anyone to help at two other OKC locations; only to find out when I arrived at this location that vans and pick-ups are available only for round trip rental. Quita Lee graciously assisted me every step of he way in securing an alternative, and was very generous of her time and expertise. I'm sorry I couldn't rent the van, because it was brand new and looked like it would have been a lot of fun to drive. This is a friendly, clean, helpful location and I highly recommend it.

Theodore K. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
4.0

El cliente no dejó un comentario.

richard W. 
Clasificación:
2.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

I messed up and reserved a truck for the wrong weekend. Uhaul made it right. I appreciate it.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MALAIKA K. 
Clasificación:
1.0

It took 45 minutes to pickup U-Haul and there was no one in line in front of me. U-haul was given to me with nearly an empty tank of gas. U-haul truck itself had a leak around the windshield, which resulted in me getting slightly wet while driving through the rain.

CHARLES B. 
Clasificación:
5.0

The manager is outstanding. She provides excellent customer service along with speedy in and out. Gracias

SCOTT A. 
Clasificación:
4.0

Actually nothing at all, because the lady working at that time is a very well informed and friendly sales person, meaning no real improvement necessary whatsoever. I was very pleased with this person at the location of pick-up, All American, true.

Jeff H. 
Clasificación:
3.0

Pickup location was fine. Dealing with reservations dept. was a nightmare though. I was not given my 26 foot truck i reserved 2 weeks prior and was given a 14 foot truck and had to make multiple trips to get everything i needed moved. I was not notified of the lack of vehicle until 1 pm the day before my 8 am pickup time. That is less that 24hours before i was initially scheduled to move. Christie in reservations helped and took care of compensating me for the huge inconvenience.

Don D. 
Clasificación:
4.0

El cliente no dejó un comentario.

JANICE B. 
Clasificación:
3.0

Fix the website so that it can handle more traffic. I was at two different locations and both of them were having to call support because they couldn't get through on the website.

ILEA S. 
Clasificación:
5.0

Very professional, organized and awesome customer service.

ROBERT B. 
Clasificación:
4.0

The person assisting me was very courteous & friendly.

Randy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim M. 
Clasificación:
3.0

Robert was incredibly helpful in helping us move the U-Haul out of the lot and made the transition very smooth.

EVA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith R. 
Clasificación:
5.0

The manager was very helpful and courteous with this rental.

PATRICK S. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba