Comentarios de los clientes para American Self Storage #9

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de American Self Storage #9

Clasificación general:

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ruthann h. | Overall Experience |
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I had a storage unit at American for most a year and never had any problems. All staff very nice. I will recommend them to my friends.

Charlene F. | Overall Experience |
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I would not recommend this storage place due to the fact it is RAT/MICE INFESTED i had to throw away Furniture, Clothes, and other belongings due to the RAT/MICE URIN/DROPPINGS was all over my belongings I am having to hire a Attorney to get my belongings replaced and the Area Manager told me she would take care of it if worse come to worse she has failed to call me and update me on the situation so now I have to take legal action meeting with my Attorney at 1:30pm today DO NOT STORE YOUR BELONGINGS AT THIS FACILITY IT IS RAT INFESTED THEY DO NOT CARE AND SOON AS YOU PULL IN THE FACILITY HERE THEY COME ON THEIR GOLF CART BEING NOSY

Edwin M.
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El cliente no dejó un comentario.

steven S.
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El cliente no dejó un comentario.

ANTHONY E.
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Great experience. Ashley was a tremendous help in making our move easier. Everybody hates moving but her willingness to call me back and get me reserved and answer all of my questions was more help than I began to expect from uhaul. I called several vendors in the area all of whom were too busy to assist almost made me pay extra money to rent a truck from a rental car company. Because of her proactive attitude I am now going to be using uhaul anytime I need anything moved.

Ashley O.
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El cliente no dejó un comentario.

Tolulope O.
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Efficient and quick drop-off service. Thanks!

David C.
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Very friendly. Well versed. Hard to improve from the top.

David A.
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The lady in the office was awesome very quick to get me on loaded and back on my way. If I need storage which I think I met in the near future I am going to go there to get my storage needs taken care of

Ashleigh B.
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El cliente no dejó un comentario.

Chelsia K.
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El cliente no dejó un comentario.

Donald J.
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El cliente no dejó un comentario.

Oyeyemia A.
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El cliente no dejó un comentario.

Duane R.
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Ashley at American Self Storage #9 is great. She really goes the extra mile for top customer service. I would recommend to anyone.

Charles F.
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El cliente no dejó un comentario.

Kevin S.
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Totally GREAT REP! She was very helpful and knowledgeable. I will definitely use her location for all of my Uhaul needs.

City O.
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El cliente no dejó un comentario.

deanna W.
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The only thing I would change is that when I made my reservation the person I talked to did not tell me that I haul location closed at 1 pm. And I almost missed them.

Jessie J.
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Customer service representative Ashley has shown excellent customer. Very friendly making sure everything was exceptable as far renting the storage/ rental truck. 5 stars for this storage facility.

Richard M.
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El cliente no dejó un comentario.

ERMA N. | Overall Experience |
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I have cancelled my storage why do I have a Bill I called and cancelled it thank you Erma Nolan

Kristina A.
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Ashley did an awesome job! She went above and beyond my expectations! Keep doing outstanding service! Thank you so much!

Jonna R.
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Ashley is an amazing employee. I cannot say enough good about her. She goes above and beyond in every single area to provide outstanding customer service.

KATHY M. | First Impressions |
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Ashley was great to work with. She is friendly and helpful

Kathryn B.
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El cliente no dejó un comentario.

tarik S.
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Ms Ashley was extremely friendly as well as very helpful. She knew her job and delivered the service smoothly. Would definitely recommend.

Bruce G.
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The interior of the cab of the truck was filthy, if there had been another truck available I would of insisted on a different truck.

Donna B.
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Give Ashley a raise. Seriously. I haven't had that quality of customer service in some time. She actually CARES about the needs of the customers. I had to call her four different times to ask different questions. There was ZERO hint of her being annoyed but she was very kind and patient. THIS woman is worth her weight in GOLD to your business. Take REALLY good care of her! I will not deal anywhere else in the future. Thank you.

Tom C.
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Miss Ashlee was very helpful and answerwdj*mm

Ashleigh V.
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If you have a scheduled pick-up time assure that employee is able to assist the customer.

Cindy H.
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El cliente no dejó un comentario.

Braven D.
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El cliente no dejó un comentario.

JERRY P.
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Ashley is great always smiling, made sure all my questions were answered and this an easy process. Thank you so much!

Matt O.
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El cliente no dejó un comentario.

Jack P.
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This location is very small with little room to enter or exit off of a pretty busy street.

Jerry S.
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El cliente no dejó un comentario.

SHANA L.
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Getting the u-haul was great! Ashley was great!

CHRISTY C.
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good

Judy B.
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Think Mileage Rate A Little High..And I Know It Used To Be 24 Hr. rental's. Other rental Places Give First 50 mi. Then $$ After That..From America Self Storage Ashley The MGR. Referred Me To Contact U Haul For My Moving Needs, Very Helpful .

DJ J.
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El cliente no dejó un comentario.

Tracy W.
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El cliente no dejó un comentario.

CLYDE M.
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I don't think you can get any better!!

Janice S.
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El cliente no dejó un comentario.

Theodore K.
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This is the best customer service I ever received. I rented a van online for a long, one-way trip after striking out being able to find anyone to help at two other OKC locations; only to find out when I arrived at this location that vans and pick-ups are available only for round trip rental. Quita Lee graciously assisted me every step of he way in securing an alternative, and was very generous of her time and expertise. I'm sorry I couldn't rent the van, because it was brand new and looked like it would have been a lot of fun to drive. This is a friendly, clean, helpful location and I highly recommend it.

MICHAEL L.
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El cliente no dejó un comentario.

richard W.
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El cliente no dejó un comentario.

MICHAEL H.
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El cliente no dejó un comentario.

William H.
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I messed up and reserved a truck for the wrong weekend. Uhaul made it right. I appreciate it.

SCOTT A.
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El cliente no dejó un comentario.

MALAIKA K.
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El cliente no dejó un comentario.

CHARLES B.
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It took 45 minutes to pickup U-Haul and there was no one in line in front of me. U-haul was given to me with nearly an empty tank of gas. U-haul truck itself had a leak around the windshield, which resulted in me getting slightly wet while driving through the rain.

SCOTT A.
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The manager is outstanding. She provides excellent customer service along with speedy in and out. Thank you

Jeff H.
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Actually nothing at all, because the lady working at that time is a very well informed and friendly sales person, meaning no real improvement necessary whatsoever. I was very pleased with this person at the location of pick-up, All American, true.

Don D.
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Pickup location was fine. Dealing with reservations dept. was a nightmare though. I was not given my 26 foot truck i reserved 2 weeks prior and was given a 14 foot truck and had to make multiple trips to get everything i needed moved. I was not notified of the lack of vehicle until 1 pm the day before my 8 am pickup time. That is less that 24hours before i was initially scheduled to move. Christie in reservations helped and took care of compensating me for the huge inconvenience.

JANICE B.
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El cliente no dejó un comentario.

ILEA S.
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Fix the website so that it can handle more traffic. I was at two different locations and both of them were having to call support because they couldn't get through on the website.

ROBERT B.
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Very professional, organized and awesome customer service.

Randy O.
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The person assisting me was very courteous & friendly.

Jim M.
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El cliente no dejó un comentario.

EVA S.
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Robert was incredibly helpful in helping us move the U-Haul out of the lot and made the transition very smooth.

Barbara F.
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El cliente no dejó un comentario.

Robert K.
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El cliente no dejó un comentario.

Judith R.
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El cliente no dejó un comentario.

PATRICK S.
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The manager was very helpful and courteous with this rental.

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