Comentarios del cliente para American Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de American Mini Storage

Grado total:

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Rachel T. en

Grado:

El cliente no dejó un comentario.

Michael N. en

Grado:

The truck was not in good condition at all. There were large pinholes in the roof that allowed for rain to enter the cargo space. This was not identified until reaching the location and having wet cargo. Very disappointed.

John B. en

Grado:

Great service and turn around on a one-day project.

michael V. en

Grado:

El cliente no dejó un comentario.

MATTHEW C. en

Grado:

Pickup (on a Sunday) using the UHAUL app was extremely frustrating. App repeatedly told me I was in the wrong location although I was standing at the front door of the office looking at the correct address on the business sign.

Brandi J. en

Grado:

El cliente no dejó un comentario.

Tonya M. en

Grado:

I was charged a cleaning fee although I returned the truck clean. I returned the truck with additional gas and have not yet been refunded for the overage.

Albert M. en

Grado:

Very friendly and helpful young lady handled the return process, in and out in less than 5 minutes.Excellent

Kristin A. en

Grado:

Again, very professional and handled the return quickly.

William B. en

Grado:

They helped me out last minute, they even stayed a little late so I could get a truck for a last minute, unexpected move.

Danny D. en

Grado:

Very nice people. Thanks for the help

Christopher J. en

Grado:

El cliente no dejó un comentario.

Matthew F. en

Grado:

No issues at all with theocation or the equipment.

Randall H. en

Grado:

Excellent customer service, the customer service rep that I spoke with was extremely professional and made me feel like a valued customer.

James K. en

Grado:

My problem was I was supposed to pick up truck at 730 am but the lock they had on door wouldn't open with the combination they gave me. I had to wait until 9am to get a different truck. I think I should get a discount on this rental.

Adrian G. en

Grado:

El cliente no dejó un comentario.

Leisha S. en

Grado:

El cliente no dejó un comentario.

CHARLES H. en

Grado:

El cliente no dejó un comentario.

Kelly F. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

The online rental process got stuck on pending approval. Thankfully the location was open and helped us out, The staff at this location were very nice and helpful

Thomas H. en

Grado:

El cliente no dejó un comentario.

William L. en

Grado:

Honor your agreement, have the truck scheduled or dont let the customer gk ahead and schedule and then send them someplace else.

Melissa W. en

Grado:

El cliente no dejó un comentario.

Jeremy S. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

Had to settle for another trailer because of availability of what I actually needed

Nicholas D. en

Grado:

El cliente no dejó un comentario.

KATHY B. en

Grado:

El cliente no dejó un comentario.

Hillary P. en

Grado:

Personnel were very helpful.

Kim M. en

Grado:

Nothing I can think of.

Sergio M. en

Grado:

The truck was not good, the accelerator would get stuck, transmission slipped and it was actually dangerous to drive because of the acceleration. Truly disappointed with the truck.

Sara Z. en

Grado:

El cliente no dejó un comentario.

BEN K. en

Grado:

El cliente no dejó un comentario.

Howard D. en

Grado:

El cliente no dejó un comentario.

barbara G. en

Grado:

El cliente no dejó un comentario.

Dixie T. en

Grado:

El cliente no dejó un comentario.

al C. en

Grado:

El cliente no dejó un comentario.

Darren M. en

Grado:

Uhaul actually sucks !!! We never get our original puck up location. When we went to pick it up they said they didn't have a reservation. It was actually somewhere else. We reserved 2 dollies, which they didn't have for us. Never again. This happened to us back in October 2017, but I thought I'd try one more time and same thing. Never again. You all suck !

MICHAEL G. en

Grado:

The store is hard to get to because of traffic and is not very well known. The service was good, prompt and courteous, however, and the location appears to be very new.

Spencer O. en

Grado:

I didn't have any problems the service was great and the lady did a awesome job and she's very kid friendly

Mary B. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

El cliente no dejó un comentario.

Chiffon R. en

Grado:

My whole experience was horrible! It would be nice for the equipment to actual be there. I had to go to another location that was 30 minutes out of the way (when I was told 19 minutes). Then on top of that the customer service attitude was non-chalant and was not empathetic about the situation at all.

JASON W. en

Grado:

Not charge some one for a full days rental when they return a trailer 8 hours late. I wanted to pick the trailer up at 7pm not before 5pm. We had mechanical problems that is why we arrived back late with the trailer. I was charged for another full day I should get the trailer for a full day for free on the next rental. The previous rental was a complete hassle as well.

Kelsey C. en

Grado:

None

JAMES C. en

Grado:

El cliente no dejó un comentario.

Charles C. en

Grado:

El cliente no dejó un comentario.

Billy P. en

Grado:

When I picked up the truck, the gas was just at 1/4 tank level & I didn't care for that inconvenience. I had to stop & put gas in the truck prior to loading for the move, what I thought I'd need. But upon completion, the gauge was below 1/4 tank of gas & I had to return for more gas. It'd be much more customer friendly if, the tank was full at pickup & then only 1 stop later to return the truck with the same amount as when checked out...

Shannon H. en

Grado:

I rented a u haul for 2 days. The girl said she needed to put a hold on my card. It was right then charged 75. And change I showed her this was a purchase not a hold she wouldn't listen. The next day as I was moving it was charged 54. And change. I took it back the next morning and received a email saying I spent a total of 69. And change? Nothing has went back into my account and no one there will explain the charges.

ROBERT G. en

Grado:

El cliente no dejó un comentario.

ned B. en

Grado:

The Uhaul system was down for awhile. It took too long to get through the paperwork. I was charged for extra mileage which I should not have been. Uhaul was supposed to give me extra miles since I had to drive to another city to pick up the truck!!

Michael S. en

Grado:

Easy to get in and out without delay. great staff to help

natavia B. en

Grado:

Very great customer service!! We would definitely use this location again!! Thank you!!

darlene R. en

Grado:

Nothing this location did an excellent job from the first phone call until we turn in the Keys. We rented one across town the weekend before and it took him 30 minutes to find the keys and all kinds of problem, that is why we did not return to them. You guys are doing a great job!

GERALYN W. en

Grado:

El cliente no dejó un comentario.

CECIL B. en

Grado:

Customer service was excellent. The sells person was very professional and polite. i would recommend this site to anyone I know.this was a last minute decision and she was very helpful.

matthew B. en

Grado:

The lady at the front desk made my day with her humor and kindness

greg D. en

Grado:

Had a little bit of an issue looking for the drop box. Too low to the ground and maybe not as secured. Someone could stick hand or finger on the box and could retrieve the keys. I’ve seen on other rental places seems more secured.

CHRISTOPHER T. en

Grado:

El cliente no dejó un comentario.

Michael K. en

Grado:

Good dependable vehicle

Jamie S. en

Grado:

El cliente no dejó un comentario.

Brad H. en

Grado:

El cliente no dejó un comentario.

eric P. en

Grado:

El cliente no dejó un comentario.

James G. en

Grado:

The first location I was told to go to refused to take the equipment. Had to change locations which was frustrating.

Douglas T. en

Grado:

El cliente no dejó un comentario.

Dallas S. en

Grado:

El cliente no dejó un comentario.

Cody B. en

Grado:

El cliente no dejó un comentario.

AARON S. en

Grado:

El cliente no dejó un comentario.

Keith L. en

Grado:

Lady there was very nice and helpful. I would go back

Julie G. en

Grado:

El cliente no dejó un comentario.

Margaret I. en

Grado:

El cliente no dejó un comentario.

kristin C. en

Grado:

Please tell them that this is the only place to drop a trailer. Not any of the other suggestions that uhaul 800# got wrong.

Scott S. en

Grado:

El cliente no dejó un comentario.

CHARLES C. en

Grado:

El cliente no dejó un comentario.

TERESA M. en

Grado:

El cliente no dejó un comentario.

CHARLES S. en

Grado:

El cliente no dejó un comentario.

Ann A. en

Grado:

The lady at the counter was was of the most efficient I have ever dealt with!!!

SCOTT R. en

Grado:

Judy is the best most helpful person I could imagine working out my trucking and storage needs.

Dutin T. en

Grado:

El cliente no dejó un comentario.

Kim H. en

Grado:

Reserved it online, but took,forever to pick up. Something wasnt right with computer. There's no jack to jack trailer up to connect to,truck. If I'd been by myself there's no way I could of picked it up an connect it to my hitch or vice versa.

Marian S. en

Grado:

Person working was a fill in. She didn't know how to handle my situation but reached out and got answers. Everything worked out great.

Joseph P. en

Grado:

Excellent location and customer service. Will recommend to others and use again!

KAY C. en

Grado:

El cliente no dejó un comentario.

Brenda F. en

Grado:

El cliente no dejó un comentario.

Brian P. en

Grado:

Friendly, accommodating service and equipment functioned flawlessly. Would recommend.

SANDRA S. en

Grado:

El cliente no dejó un comentario.

Sandra P. en

Grado:

Very good customer service (Judy)

Constance S. en

Grado:

El cliente no dejó un comentario.

Chris G. en

Grado:

The lady that checked me out was very informative & friendly. I rented the uhaul then decided I needed a bigger one & I returned it for a bigger one. She made me feel like it was no problem at all I believe her name was Judy or Julie.

Jennifer B. en

Grado:

Very impressed with the service and low cost. Will definitely rent from them again.

landon G. en

Grado:

El cliente no dejó un comentario.

Donald B. en

Grado:

El cliente no dejó un comentario.

Lacie B. en

Grado:

El cliente no dejó un comentario.

Andrea P. en

Grado:

El cliente no dejó un comentario.

Beth H. en

Grado:

El cliente no dejó un comentario.

Francis R. en

Grado:

El cliente no dejó un comentario.

Shirley K. en

Grado:

Very helpful and pleasant

Jill W. en

Grado:

El cliente no dejó un comentario.

CLIFF B. en

Grado:

excellent service and trailer was in good condition rates were great

Daniel S. en

Grado:

El cliente no dejó un comentario.

HANNAH K. en

Grado:

I don't know. Everything from a smile and politnest and helpfullness to help me hookup the trailor. From this lady. I would recommend this place and the service to anyone needed it.